Operation Manager
Full-time
Ayyang's Thai Beauty Products and Trading Corp.
The Ops Manager plays a key role in ensuring efficient, accurate, and customer-responsive order fulfillment across all platforms and business channels (i.e. TikTok Shop, Shopee, and Lazada). Reporting to the General Manager and working alongside co-managers, this role is responsible for managing the end-to-end order fulfillment cycle, from order receipt to dispatch, while coordinating closely with the Warehouse Manager, and Fulfillment Team Leaders and Staff. This position also handles courier coordination, customer feedback on fulfillment, people management, and post-fulfillment issues such as RTS (Return to Seller), cancellations, and refunds.
Responsibilities & Deliverables
Responsibilities include, but are not limited to:
- Manage and monitor the entire order fulfillment cycle both for online and offline orders.
- Coordinate with the concerned Units to ensure orders are packed and ready on time
- Oversee dispatch and courier pickup scheduling, troubleshoot delivery concerns
- Handle resolution processes with Corrective Action/Preventive Actions, for RTS, cancellations, and/or refunds in coordination with internal units and platform representatives.
- Collaborate with Platform Representatives on upcoming campaigns, volume surges, and performance metrics
- Ensure compliance with platform policies and optimize order fulfillment efficiency
- Lead team huddles and meetings to empower teams, mentor talent, and ensure operational agility.
- Prepare and submit team schedules, operational reports, and action plans to the General Manager and Operations Analyst
Benefits
- 13th month pay
- Professional Development Training
- Medical & Healthcare Benefits through HMO
- Five (5) Annual Service Incentive Leave (SIL) Credits after one (1) year of service
Location: Mayamot, Antipolo Rizal
Ayyang's Thai Beauty Shop is an online retailer and distributor specializing in wellness and Thai beauty products. We are active on platforms like Shopee, Lazada, Facebook, and TikTok, promoting a wide range of skincare, supplements, and soaps imported from Thailand.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field (required)
- Minimum of 2 years of experience in an operations role, preferably at a supervisory or managerial level
- Proven experience in a management or executive-level operations role
- Familiarity with key business functions such as marketing, human resources, sales, and finance
- Exceptional leadership, strategic thinking, and decision-making skills
- Excellent verbal and written communication abilities
- Strong understanding of KPIs (Key Performance Indicators) and experience in setting, tracking, and analyzing operational performance
- Willingness to work flexible hours if required
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Operation Manager in Rizal vacancy
- ...Assist with various tasks across departments as needed. Support project management and execution. Collaborate with team members to streamline operations. Conduct research and analyze data for decision-making. Maintain accurate records and documentation....
- ...Oversee daily production operations to ensure efficiency and quality. Develop and implement production schedules and processes. Manage staff, providing training and performance evaluations. Monitor inventory levels and coordinate with supply chain teams. Ensure...
- ...Position Summary Electrovers Corporation is seeking a highly organized and results-driven Operations Manager to support the planning, coordination, and execution of daily operational activities. The successful candidate will assist in managing field and office operations...
- ...Leadership and Management: Direct and manage the daily operations of all cart an kiosk units, ensuring smooth and efficient functioning. Lead a team of Area Supervisors and frontline staff, providing coaching and development to foster a culture of high performance...
- ...The Area Operations Manager is responsible for overseeing multiple branch operations, ensuring efficiency, compliance, and achievement of business targets. The role focuses on improving branch performance, implementing operational standards, and developing branch teams...
- ...is no shortage while avoiding any unnecessary delays caused by management decisions Managing both internal and external risks within... ...which directly or indirectly affect the project Ensure all operations are carried on in an appropriate, cost-effective way Improve...
- ...COMMISSARY OPERATIONS MANAGER Duties & Responsibilities 1. Commissary Operations Management Oversee the overall daily operations of the commissary to ensure smooth, efficient, and uninterrupted production. Plan, organize, and monitor daily, weekly, and monthly...
- ...evaluating performance of team; Weekly & Monthly Reports and; People Development and Management. Bachelor's Degree in Agriculture, Business Administration, Operations Management or related field. A Master Degree is a plus Minimum 3 years of experience in Operations...
- ...Responsibilities Monitoring and operating the CCTV Cameras and associated equipment in the CCTV Control Room. Managing associated alarm and call monitoring. Ensuring the safety and security of the customer, employee and company property within the area and other...
- ...Operate sewing machines to construct garments and textiles. Follow patterns and specifications accurately to ensure quality production... ...long hours, and handling fabrics. Qualities and Traits: Attention to detail, creativity, and strong time management skills....
- ...Monitoring and operating the CCTV Cameras and associated equipment in the CCTV Control Room. Managing associated alarm and call monitoring. Ensuring the safety and security of the customer, employee and company property within the area and other facilities via surveillance...
- ...Description Oversee daily operations and ensure team members meet operational targets. Implement and enforce company policies and... ...foster a high-performance culture. Monitor inventory levels and manage supply chain processes. Collaborate with management to...
- ...production, engineering, and quality assurance teams to resolve operational issues. Monitor inventory levels and work with procurement... ...Bachelor’s degree in business administration, operations management, engineering, or a related field. Experience in manufacturing...
- ...Job Summary The Business Operations Assistant will provide administrative and operational support to the CEO and help ensure the smooth... ...to learn, and interested in gaining experience in business management, operations, marketing, and project coordination. Key Responsibilities...
- ...Assist in day-to-day operations to ensure efficiency. Coordinate and implement processes to streamline workflows. Support project management through documentation and reporting. Maintain communication between departments and vendors. Conduct data...
- ...Responsibilities Support daily operational tasks Coordinate with internal teams for smooth workflow Provide general administrative support such as filing, reports and data entry. Perform other operational duties as assigned, if needed. Job Requirements...
- ...Operate bulldozers to move materials and prepare sites for construction. Ensure safety regulations are followed during operation and maintenance. Conduct regular inspections of equipment and perform minor repairs as needed. Collaborate with site supervisors and...
- ...Process orders, handle returns, and resolve customer issues. Manage inventory and provide platform support. Communicate effectively with customers. Excellent customer service and communication skills. Proficiency in computers and online platforms. Attention...
- ...Job Description: The Machine Operator is responsible for operating, monitoring, and maintaining farm machinery and equipment used in production, feed processing, or facility operations. This role ensures efficient machine performance, adherence to safety standards, and...
- ...We are seeking a dynamic and results-driven Area Operations Supervisor to oversee all store operations within the assigned region/area. What You’ll Do # Manage operations and sales functions of branches within the assigned region/area, providing leadership to achieve...
- ...The Operations Assistant supports the day-to-day operations of the company by coordinating schedules, monitoring workflows, arranging deliveries... ...as assigned. Utilize ERP systems and other digital tools to manage operational data and processes when applicable. Job...
- ...The Mall Officer In-Charge is responsible for supervising security operations within the mall to ensure the safety of shoppers, tenants, staff, and property. The role includes managing security personnel, handling incidents, and coordinating with mall management and emergency...
- ...Operate crane to lift, move, and position heavy materials and equipment. Perform regular inspections and maintenance on cranes to ensure safety and efficiency. Follow safety protocols and guidelines to minimize operational risks. Communicate with team members...
- ...Description Operate and maintain cleaning machines to ensure optimal performance. Perform routine inspections and basic maintenance on equipment as needed. Transport and handle cleaning materials safely and efficiently. Follow safety protocols and maintain...
- ...Sales Admin – Distributor Operations Topbliss Solutions Inc. | Full-Time Looking for someone who's organized, reliable, and good at keeping things moving. Your main job: Process distributor orders — fast and accurate Resolve order concerns within SLA...
- ...evaluation and troubleshooting. Work together with other departments to ensure the success of the project. Offer suggestions and technical assistance RECRUITMENT PROCESS: (ONSITE) HR Interview Technical Assessment Hiring Manager Interview Job Offer...
- ...Operate and maintain various types of grader equipment on construction sites. Ensure precise grading of surfaces for optimal drainage... ...maintenance on equipment. Collaborate with project managers to ensure project specifications are met. Adhere to all safety...
- ...Operate compactors to compress waste and material efficiently. Conduct routine maintenance checks on the compactor equipment.... ...completion of tasks. Communicate effectively with team members and management regarding equipment conditions and operational issues....
- ...Position: BOILER OPERATOR- TANAY RIZAL Salary: 700/day Type of Job: Full Time Working days and hours: Monday to Saturday – 7:30... ...and perform necessary mechanical or minor electrical repairs. Manage Water Quality and Treatment - Test and treat boiler feedwater...
- Prepare detailed drawings and plans using AutoCAD software. Collaborate with engineers and architects to understand project requirements. Revise drawings based on feedback from project leads. Ensure accuracy and compliance with design specifications. Maintain...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operation Manager. Be the first to apply!
