Business Development Officer

Key Duties & Responsibilities:

1. Business Development

· Identify new business opportunities and target markets.

· Develop strategies to expand kiosk sales and commissary services..

· Prospect and secure new clients.

· Build strategic partnerships with institutions, companies, schools and organizations.

· Conduct market research to identify emerging trends.

· Ensure proper storage, stock rotation (FIFO) and handling of finished products prior to distribution.

2. Sales Growth

· Meet monthly and annual sales targets.

· Prepare and present sales proposals.

· Negotiate contracts and pricing within company guidelines.

· Monitor sales pipeline and conversion rates.

· Increase average sales per client.

3. Customer Relationship Management

· Maintain strong relationships with existing clients.

· Conduct regular client visits.

· Resolve customer concerns promptly.

· Monitor customer satisfaction.

· Encourage repeat business and referrals.

4. Marketing & Brand Development

· Assist in developing promotional campaigns.

· Recommend new products based on market demand.

· Monitor competitors’ activities.

· Participate in trade fairs and community events.

· Promote the company’s brand image.

5. Business Planning & Reporting

· Prepare weekly activity reports.

· Submit sales forecasts.

· Maintain accurate client records.

· Monitor sales performance against targets.

· Provide market intelligence to Management.

6. Coordination with Operations

· Communicate customer requirements accurately.

· Coordinate product launches.

· Ensure customer commitments are operationally feasible.

· Monitor delivery performance affecting client satisfaction.

7. Administrative Compliance

· Maintain complete sales documentation.

· Ensure contracts and quotations are properly filed.

· Follow company policies.

· Protect confidential business information.