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InTouchCX Cubao Quezon City is Hiring - CSR - No Experience Needed

Full-time

JobsAvenuePH

InTouchCX Cubao Quezon City is Hiring – No Experience Needed

Why Join InTouchCX Cubao?

Kickstart your BPO career without the hassle of long commutes. InTouchCX Cubao is right at the heart of Quezon City — easily accessible for applicants from QC, Pasig, Marikina, San Juan, and nearby areas. No need to travel far to Ortigas or Makati when opportunities are already here in Cubao.

Key Responsibilities

  • Answer customer inquiries via phone, email, or chat in a professional and helpful manner
  • Provide accurate information about products, services, and policies
  • Assist customers with account updates, billing concerns, troubleshooting, and order processing
  • Handle customer complaints with empathy and resolve issues effectively
  • Document all customer interactions in the system accurately
  • Collaborate with teammates and supervisors to meet performance goals
  • Deliver excellent customer experience with every interaction

What We Offer

  • Newbie-Friendly: No call center experience required – full training provided
  • Supportive Environment: Trainers and teammates will help you every step of the way
  • Career Growth: Clear opportunities for promotion and leadership roles
  • Competitive Salary Package
  • Monthly Performance Incentives
  • HMO Coverage for you and your dependents
  • Paid Leaves and Allowances
  • Night Differential and Overtime Pay
  • Engaging and Fun Company Culture
  • Ramp Season Advantage: Faster hiring and more chances to get hired
  • Application Tips Provided: Guidance to help you prepare and succeed
  • At least Senior High School Graduate (old curriculum HS graduates are also welcome)
  • Basic English communication skills
  • Willing to work onsite at InTouchCX Cubao, Quezon City
  • Fresh Graduates and Career Shifters are highly encouraged to apply

Why Join InTouchCX Cubao?

  • Convenient location near transport hubs (MRT Cubao, LRT-2, EDSA terminals)
  • Avoid long commutes to Ortigas or Makati — opportunities are already here in Quezon City
  • Supportive training environment designed for beginners
  • Career growth and promotion opportunities within a global BPO company
Vacancy posted more than 2 months ago
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