Segment Lead, Accounts Payable

POSITION TITLE: ACCOUNTS PAYABLE SEGMENT LEAD (SENIOR TEAM LEAD) – PROCURE-TO-PAY
REPORTING TO: Manager - Accounts Payable Business Practices
LOCATION: Cebu, Philippines
Summary Description:
Working with an emerging shared services organization, the Accounts Payable Segment Lead role in Procure-to-Pay partners with the designated Dover business segment for all its Accounts Payable needs. This position involves collaborating closely with various departments to streamline accounts payable processes, ensure accurate and timely payments to vendors, and support strategic decision-making through financial analysis. This role’s primary responsibility is to maintain positive relationships with internal and external customers, as measured by service level agreements and key performance indicators. The role is expected to lead operationalization of business process transitions, improvements and technology enhancements directed by Global Process Transformation and Global Technology Enablement teams. This role has a shared responsibility with the AP Team Leads in leading and supporting the segment’s processing of accounts payable. This role will be responsible for investigating thematic issues and working with Operations in correcting, containing and preventing escalated issues. This role reports to the Manager, AP Business Practices. This position is based in Cebu, Philippines.

Essential Responsibilities:
• Stakeholder Collaboration
o Build and maintain positive relationships with internal stakeholders and Operating Companies through collaboration in sustaining service level agreements and key performance indicators and responsiveness to feedback and escalations
o Partner with related functions, such as Procurement, Supplier Data Management, Order-to-Cash, Record-to-Report as well as support teams like HR, IT, Global Process Transformation and Global Technology Enablement teams to address issues, implement solutions, and support organizational goals
o Partner with operations leadership in payables management ensuring complete, timely and accurate processing of invoices, mails, tickets, reconciliations
o Lead internal and external performance reporting
o Monitor period-end closing and balance sheet integrity activities
o Secondary guide to Team Leads on their performance management programs, professional development plans
• Process Improvement
o Continuous improvement leadership in continued evaluation of accounts payable processes and identification of opportunities in process and systems for improvement in efficiency, accuracy, and cost-effectiveness
o Lead the integration of DBS-driven business process transitions, improvements and technology enhancements into operations
• Compliance and Risk Management
o Support the development, documentation and updates of accounts payable policies and procedures
o Conduct regular audits and reviews of accounts payable transactions and processes
• Team Management
o Provide training support to PtP staff involved in accounts payable processes to ensure compliance and proficiency
o Offer mentoring to Team Leads and AP Analysts
Core Competencies:
• High level of customer focus and ability to always maintain a positive attitude
• Strong problem-solving skills and a proactive approach to resolving issues with a variety of concrete variables in situations where only limited standardization exists
• Analytical mindset with the ability to identify trends, analyze data, and make data-driven recommendations
• Attention to detail and accuracy, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization
• Self-directed, positive and ethical role model able to work with minimal supervision
• Ability to be an effective team member and display initiative
• Knowledge of relevant regulations and compliance requirements in accounts payable
• Professional certification such as Certified Accounts Payable Professional (CAPP) or Certified Management Accountant (CMA) is a plus
• Ability to always maintain a professional demeanor with suppliers, internal customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards
Qualifications:
• Bachelor’s degree in Accounting, Business Management or Finance-related field
• Strong understanding of accounting principles, financial analysis, and internal controls
• Minimum three (3) years of Accounts Payable experience in a manufacturing or BPO context including:
o Preferable ≥2 years supervisory experience in a shared service setting
• Experience managing data in large ERP systems, Oracle preferred
• Lean practitioner
• Demonstrated proficiency managing data and presentations through Microsoft Office suite (ex. SharePoint, Excel, PowerPoint) and sheet tabulations like Pivot tables, VLOOKUP, Charts and Graphs and the like

COMPANY OVERVIEW
Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Accounting and Finance to the entire organization. With locations in Cebu, Philippines; Suzhou China; and Bucharest, Romania, DBS centers operate across the globe to maximize service to our operating companies (OpCos).
Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”