CUSTOMER SERVICE EXECUTIVE FOR FORKLIFT
Full-time
Facilities Managers Inc
CUSTOMER SERVICE EXECUTIVE – SERVICE
Job Summary:
The Customer Service Executive – Service provides administrative and back-end support to the After Sales and Service Department. The role is responsible for coordinating service requests, processing SAP transactions, monitoring service jobs and parts orders, preparing reports, and assisting with customer billing and payment follow-ups.
Key Responsibilities:
- Create and process service orders, parts calls, purchase requests, and sales orders in SAP.
- Maintain accurate records and data in the SAP Customer Service (CS) module.
- Coordinate service requests, parts/material requirements, and deliveries.
- Monitor work-in-progress (WIP) and outstanding service jobs.
- Record man-hours and travel hours and prepare monthly service reports.
- Process sales and service invoices and send billing documents to customers.
- Assist in customer payment collection and follow-ups.
- Provide back-end administrative support to Service Sales Engineers.
- Support the monitoring of rental fleet activities.
- Ensure compliance with 5S and EHS standards.
Qualifications:
- Preferably a graduate of Accountancy or any 4-year college course.
- At least 2 years of hands-on SAP experience .
- Experience in office administration or service support is required.
- Knowledge of SAP Customer Service (CS) processes is an advantage.
- Detail-oriented with good communication, coordination, and organizational skills.
- Proficient in Microsoft Office applications.
Work Location: In person
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the CUSTOMER SERVICE EXECUTIVE FOR FORKLIFT in Muntinlupa vacancy
- ...Responsibilities: Perform preventive maintenance on forklifts and material handling equipment.... ...system issues. Rad and interpret service manuals, wiring diagrams, and technical... .... Coordinate with supervisors and customers regarding equipment status and repair recommendations...
- ...Perform preventive maintenance and repair of forklifts and material handling equipment.... ...battery maintenance and charging system checks for electric forklifts. Test equipment... ...to ensure proper operation. Complete service reports, maintenance records, and work orders...
- Answering inquiries, resolving complaints, and processing transactions
- ...Description Manage customer inquiries via phone, email, and live chat in a professional... ...accurate information regarding products and services to enhance customer satisfaction.... ...Document customer interactions and feedback for continuous improvement. Collaborate with...
- ...Description Provide exceptional customer service through various channels including phone, email, and chat. Resolve customer inquiries and issues in a timely manner to ensure customer satisfaction. Maintain a detailed log of customer interactions and follow up...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Resolve customer complaints and issues in a timely manner. Maintain customer records and update information as needed. Collaborate...
- ...Description Provide exceptional customer service to clients in the financial sector. Assist customers with inquiries related to financial products and services. Resolve customer issues efficiently while maintaining a positive experience. Collaborate with team...
- ...RESPONSIBILITIES · Perform assigned field service jobs and/or according to maintenance... ...fulfilment of daily service tasks to customers' satisfaction and in meeting department... ...reports timely to department's coordinator for capturing of man hours and travelling...
- ...performance increase + 14th month pay HMO Coverage on Day 1 (HMO for up to 2 dependents) Leave credits + leave encashment At... ...for faster hiring process! Job Title: Call Center Agent / Customer Service Representative Job Summary: Responsible for handling...
- ...Forklift Operators are responsible for safely operating forklifts and other material-handling equipment to move, load, unload, and organize goods in warehouses, factories, construction sites, and other industrial settings. Key Responsibilities Forklift Operators manage...
- ...Description Assist customers via phone, email, and chat with inquiries and issues. Provide accurate product and service information to customers. Resolve customer complaints in a timely and efficient manner. Maintain detailed records of customer interactions...
- ...Description Respond to customer inquiries and provide accurate information regarding products and services. Handle customer complaints and resolve issues in a timely manner. Maintain customer records by updating account information as necessary. Collaborate...
- ...Description Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely... ..., patient, and customer-focused. Working Conditions: Must be flexible for shifts, including evenings and weekends....
- ...Description Assist customers with inquiries regarding products and services. Provide timely and accurate information to resolve customer issues. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve customer...
- ...Description Provide excellent customer service in Spanish and English to resolve inquiries and issues. Assist customers with product information, account management, and technical support. Document customer interactions accurately and thoroughly in the system...
- ...Description Provide exceptional customer service support to Spanish-speaking clients Resolve customer inquiries and issues effectively through various communication channels Collaborate with team members to improve service delivery and customer satisfaction...
- ...Description Provide exceptional customer service support to Spanish-speaking clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions....
- ...Description Provide exceptional customer service in both English and Spanish to enhance customer satisfaction. Resolve customer inquiries and complaints promptly and effectively. Document customer interactions and update records accurately. Collaborate with...
- ...Description Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat. Resolve customer inquiries and... ...experience. Assist in training new staff on best practices for Spanish bilingual customer service. Requirements Educational...
- ...Description Provide exceptional customer service support in both English and Spanish. Assist customers with inquiries, issues, and product information clearly and effectively. Maintain accurate records of customer interactions and transactions. Identify customer...
- ...Description Provide exceptional customer service in both English and Spanish. Assist customers with inquiries, feedback, and issues effectively. Document customer interactions and maintain accurate records. Work collaboratively with the team to improve service...
- ...Description Provide exceptional customer service and support to Spanish-speaking clients. Handle customer inquiries, issues, and complaints effectively and efficiently. Develop and maintain strong relationships with clients to ensure high levels of satisfaction...
- ...Description Lead core responsibilities for Customer Service Representative and deliver measurable business outcomes. Collaborate with cross-functional teams to execute plans with quality and timeliness. Communicate progress, blockers, and recommendations clearly...
- ...Job Requirements Worldlink Recruitment & Placement Services Inc. is seeking a full-time Forklift Operator (Reach Truck) to join our team in Cupang, Muntinlupa City. Efficient operation of reach trucks to load, unload and move materials and goods within our modern...
- ...Job Description The Sales Account Executive (B2B) is responsible for managing and expanding client... ...Promote and present company products and services to potential clients. Negotiate contracts... ...with internal teams to ensure customer satisfaction and project success....
- ...Description Assist customers via phone, email, or chat with inquiries, orders, and product... ...interactions in the company CRM system for tracking and follow-up purposes. Meet... ...Collaborate with team members to improve service delivery and customer experience. Requirements...
- ...Description Provide exceptional customer service via phone, email, and chat to ensure customer satisfaction. Resolve customer inquiries and complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate...
- ...Description Interact with customers via phone, email, and chat to address inquiries and... ...accurate information regarding products and services to enhance customer experience.... ...Assist in developing knowledge base content for common customer inquiries. Requirements...
- ...Description Provide exceptional customer service support via phone, email, and chat. Resolve customer inquiries and issues in a timely... ...accurate information. Document customer interactions and feedback for continuous improvement. Collaborate with team members to...
29000 Php
...BPO experience. Successful applicants will provide exceptional service to customers in a dynamic and fast-paced environment. Compensation and... ...month Competitive compensation package with opportunities for growth Qualifications: High School (HS) or Senior High...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CUSTOMER SERVICE EXECUTIVE FOR FORKLIFT. Be the first to apply!
