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Concierge

Full-time

NSDMM Management Services Inc.

  • Assist the Unit Owner/Resident on an efficient and timely manner
  • Answers the telephone and email inquiries pertaining to Social Hall Rates, Reservation,
  • Community Activities, Property Amenities and other common knowledge.
  • Assists and screen Owner/Residents visitors and/or contractor.
  • Screen and process inside and outside pick up of items and parcels received for both owner/residents and Admin staff.
  • Screen and assist food deliveries for both unit owner/resident and Admin staff.
  • Process sending and recording of unit owner/Residents utility bill.
  • Efficient and timely scheduling of Service Request for all maintenance concerns.
  • Efficient and timely scheduling of Pest Control and FDAS.
  • Act with a sense of urgency in cases of emergency, calamities and other unforeseen events.
  • Works together with Security concerning unit violation, parking and other Security concerns.
  • Act as Receptionist during Saturday Activity (Zumba/Yogalates)
  • Act as Receptionist, Usher, and Host during Community events on as needed basis
  • Make Incident Report on as needed basis.
  • Proper dissemination of information of residents thru verbal, text, email communication
  • Updating information board (Bulletin, Elevator, LCD)
  • Smile and greet the customers depending on the time of the day
  • Ensures consistency in delivering and providing excellent customer service
  • Complies with the company’s Code of Conduct
    • 4 years Bachelor's/College Degree Holder in Hospitality/Hotel Management/Tourism Management
    • Previous experience for at least 1 year as concierge/front desk or in hotels/condominiums/resorts/airlines is a must
    • Excellent communication and interpersonal skills
    • With background/experience in administrative task and events handling is a plus
    • Proficient in office software and phone systems
    • Ability to multitask and prioritize
    • Applicants must be living near Makati
    • CAN START ASAP
    • Only qualified applicants will be contacted

Vacancy posted 17 days ago
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