Front Office Associate
Full-time
Dusit Thani Manila
Be the face of heartfelt hospitality.
As a Guest Services Agent, you’ll handle front desk operations, including reception, cashiering, guest relations, and reservations. This multi-functional role offers cross-training across key hotel departments.
Key Responsibilities:
- Welcome guests and manage check-in/check-out
- Process payments and foreign exchange transactions
- Assist with guest inquiries, requests, and feedback
- Promote hotel offers and upsell services
- Support other departments (Concierge, Reservations, F&B) as needed
- Ensure accurate reports and smooth shift transitions
What We’re Looking For:
- Friendly, professional, and service-oriented
- Strong communication and attention to detail
- Willing to work flexible shifts (AM/PM/Midnight)
- Hotel or customer service experience is a plus
Job Type: Full-time
Work Location: In person
Grow your hospitality career with Dusit.
Apply now and make every guest feel at home.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Front Office Associate in Makati vacancy
- ...part of a team to drive sales and achieve goals. Strong organizational skills and attention to detail. Proficiency in Microsoft Office With willingness to travel from different site Working Schedule: Monday to Friday (10.5hrs/day "compressed week") Full...
- ...To ensure Front Office operation runs smoothly and the Goal of “Total Guest Satisfaction” is attained. To ensure efficient and courteous... ...Qualifications & Requirements Education: Bachelor’s or Associate degree in Hospitality Management, Tourism, or Business Administration...
- ...Property: The Grid Co Living Summary of Responsibilities The Front Office Team Leader oversees daily front desk operations, ensuring... ...operational efficiency. This role supervises Front Office Associates, manages reservations and billing accuracy, and ensures seamless...
- ...Description Greet and assist visitors, providing outstanding customer service. Manage front desk operations, including phone calls, email inquiries, and appointment scheduling. Maintain an organized and welcoming reception area. Handle customer inquiries and...
- ...Oversee daily front office operations, ensuring efficient guest check-in and check-out procedures. Manage and train front office staff, fostering a positive team environment. Handle guest inquiries and complaints with professionalism and efficiency. Collaborate...
- Welcome guests and manage check-in/check-out processes Provide information about hotel services and local attractions Handle guest inquiries and resolve complaints professionally Maintain accurate records of bookings and payments Coordinate with ...
- ...Qualifications and Requirements At least 1 year of experience in a front desk, receptionist, customer service, or similar role Excellent interpersonal and customer service skills Strong verbal and written communication skills with the ability to interact professionally...
- ...work independently as well as collaboratively with team members. At the same time, Branch Marketing will serve as a Guest Service Associate 1 and shall be able to perform the general tasks as stated herein. Bachelor’s degree in business or related field With 2 or...
- ...Job Overview Level Up Talent Solutions is looking for a Lean-Pro Front Desk / Receptionist to provide front desk, administrative, and office support for an onsite role in Makati City. This role is responsible for handling reception duties, supporting day-to-day admin...
- ...Job Requirements Bachelors Degree Relevant to the Job Knowledge in MS Office Application Good Interpersonal and communication skills Responsibilities Receives documents and appropriately refers all public complaints and feedback Assist in Coordinating...
- ...ensuring prompt responses. Maintain a clean and organized front desk area. Schedule appointments and manage the calendar for... ...Skills and Competencies: Proficient in Help Desk systems and MS Office, excellent scheduling and time management abilities, strong...
- ...Greet and welcome guests as they arrive at the office. Answer, screen, and forward incoming phone calls. Maintain a tidy and organized... ...via phone/email. Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in...
- ...appointment scheduling, document preparation, and record filing Provide general administrative and operational assistance to the office and management team Qualifications: Minimum of six (6) months experience as a Receptionist or in a related customer-facing...
- ...appointments and maintain the appointment calendar. Provide administrative support, including data entry and file management. Ensure the front desk area is organized and inviting. Knowledgeable with marketing, customer relationship, and KPI Requirements: Educational...
- ...Here is the job description rewritten without bullet points: Front Desk Night Supervisor – Duties & Responsibilities The Front Desk... ...and staff performance. The role includes coordinating front office activities and overseeing both front desk and housekeeping operations...
- ...Excellent verbal and written communication skills High attention to detail and strong organizational abilities Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus Ability to handle multiple accounts and meet deadlines in a fast-...
- ...JOB DESCRIPTION The Front Desk Receptionist will receive visitors, manage calls, and support front-desk administration. The successful... ...Level / College Graduate. • 0–2 years of administrative or office experience preferred. • Strong organization, communication, and...
- ...Description Oversee daily front of house operations to ensure exceptional guest experiences. Train, supervise, and mentor front of house staff to create a cohesive team environment. Manage reservations and walk-in guests to optimize seating and dining flow....
- ...the person-in-charge if needed Manage phone calls, conference rooms, and the client's lounge Maintain inventory of office supplies and front desk needs, and assist in other administrative and clerical tasks Graduate of BS Tourism Management or any related course...
- ...and other administrative tasks. ● Maintaining Records: Keeping office records, including visitor logs and other relevant documentation... ...Comfortable answering phones, directing calls, and managing front desk tasks Basic familiarity with office equipment (printers,...
- ...Studio receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative... ...graduates are encourage to apply) Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax...
- ...point of contact of partners and potential clients entering the office; maintains a welcoming environment to visitors; answers phone calls... ...in office administration is a plus. Proven experience in a front desk, receptionist, or administrative support role. Strong...
- ...inquiries appropriately. Manage appointment scheduling and maintain front desk area. Perform administrative tasks including data entry... ...Skills and Competencies: Proficiency in Help Desk, MS Office, English language, time management, data entry, written communication...
- ...and direct phone calls Manage incoming and outgoing correspondence Schedule appointments and maintain calendars Maintain office records and filing systems Provide administrative support to different departments Qualifications: Bachelor’s degree in...
- ...spa experience preferred Positive attitude and strong people skills Comfortable with multitasking Proficient in Microsoft Office and spa software With sales experience Skilled in basic reporting and documentation Location SM Jazz Mall, Makati City...
- ...friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other...
- ..., and clients Answers inquiries and provides information Handles calls and directs concerns properly Maintains records and basic documentation Ensures cleanliness and organization of the front desk area Performs other administrative tasks as assigned...
- ...Front-end web development, also known as client-side development is the practice of producing HTML, CSS and JavaScript for a website or Web Application so that a user can see and interact with them directly. This position will be responsible for the analysis, design...
- ...calls and emails efficiently. Schedule appointments and maintain the front desk calendar. Perform data entry tasks accurately and promptly. Support administrative tasks to ensure smooth office operations. Requirements Educational Qualifications: Bachelor's...
- ...required. Experience Level: 1-3 years of relevant experience. Skills and Competencies: Proficient in Help Desk operations, MS Office, scheduling, and organizational skills. Strong written and verbal communication in English is essential. Working Conditions:...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Office Associate. Be the first to apply!
