Front Office Associate
Full-time
Dusit Thani Manila
Be the face of heartfelt hospitality.
As a Guest Services Agent, you’ll handle front desk operations, including reception, cashiering, guest relations, and reservations. This multi-functional role offers cross-training across key hotel departments.
Key Responsibilities:
- Welcome guests and manage check-in/check-out
- Process payments and foreign exchange transactions
- Assist with guest inquiries, requests, and feedback
- Promote hotel offers and upsell services
- Support other departments (Concierge, Reservations, F&B) as needed
- Ensure accurate reports and smooth shift transitions
What We’re Looking For:
- Friendly, professional, and service-oriented
- Strong communication and attention to detail
- Willing to work flexible shifts (AM/PM/Midnight)
- Hotel or customer service experience is a plus
Job Type: Full-time
Work Location: In person
Grow your hospitality career with Dusit.
Apply now and make every guest feel at home.
Vacancy posted 21 days ago
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