Email & Chat - Retail Account - Weekends OFF - Paid training
Full-time
Caldwell Communications
Job Description We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service. Responsibilities: Handle customer inquiries via phone, email, or chat Provide product and pricing information Assist with orders, returns, and exchanges Maintain accurate records of transactions Escalate complex issues to supervisors Meet quality, productivity, and customer satisfaction standards Schedule & Training: Shifts may include nights, weekends, and holidays Paid training on retail systems and processes Requirements: At least High School or Senior High School graduate Strong English communicationCustomer-focused and detail-oriented Basic computer and multitasking skills Willing to work onsite in Metro Manila
Vacancy posted 14 days ago
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