Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries and provide support via telephone, email, or chat.
- Assist customers in resolving issues and complaints with a focus on customer satisfaction.
- Utilize customer service software to track and manage interactions with clients.
- Provide accurate information regarding products and services offered by the company.
- Maintain a positive and professional demeanor while handling customer interactions.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: Fresh Graduate or 0–2 years of experience
- Skills and Competencies: Proficiency in English Language
- Skills and Competencies: Strong customer service skills
- Skills and Competencies: Experience in call centre operations preferred
- Skills and Competencies: Excellent interpersonal skills and ability to work in a team
Vacancy posted 22 days ago
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