Short-Term Rental Virtual Assistant

HIRING: Short-Term Rental Virtual Assistant

We are looking for a reliable and detail-oriented Short-Term Rental (STR) Virtual Assistant to support the day-to-day operations of our vacation rental business. The ideal candidate has prior experience working with Airbnb or other short-term rental platforms and can efficiently manage guest communication, property coordination, and vendor relationships while ensuring a seamless guest experience.

Key Responsibilities

• Manage guest communications through email, SMS, and booking platforms in a professional and timely manner.
• Maintain property listings, calendars, and booking availability across multiple platforms.
• Coordinate maintenance requests and follow up until issues are fully resolved.
• Source, vet, and coordinate vendors such as cleaners, handymen, and contractors using Thumbtack and similar platforms.
• Request and compare vendor quotes, negotiate pricing, and recommend the best service providers.
• Maintain accurate vendor databases, maintenance logs, and issue tracking records.
• Ensure vendors complete assigned work within agreed timelines and quality standards.
• Provide basic bookkeeping and administrative support as needed.
• Escalate major property or guest issues to the client and maintain detailed documentation of all actions taken.

Qualifications

• Previous experience supporting a Short-Term Rental (STR), Airbnb, or Vacation Rental business is required.
• Excellent written English communication skills.
• Strong organizational and time management abilities.
• Experience managing multiple tasks and priorities independently.
• Proficiency with booking platforms, Google Workspace, and other administrative tools.
• Experience using vendor sourcing platforms such as Thumbtack is an advantage.
• High attention to detail and strong problem-solving skills.
• Reliable internet connection and a dedicated remote work setup.

Compensation

• $4-$5/hour
• Full-Time and Part-Time opportunities available

Schedule

• Monday to Friday
• Night shift (US Business Hours)

Apply:

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Note:   Due to the high volume of applications we receive, only candidates whose qualifications closely match the requirements of the position will be contacted by our recruitment team. If you do not hear from us within  two (2) weeks of the application closing date, please consider your application unsuccessful at this time. We appreciate your interest in joining our team and encourage you to apply for future openings that match your skills and experience.

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By submitting your application, you consent to the collection, processing, and storage of your personal information for recruitment purposes. Applicant information may be retained in our recruitment database for consideration in current and future opportunities for up to 6 months, unless deletion is requested.

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