Senior Salesforce Administrator
Satellite Office
Role Overview
We are seeking a highly skilled Senior Salesforce Administrator to play a critical role in enabling our sales and service organizations through effective, well-designed use of the Salesforce platform. This role goes well beyond ticket fulfillment: it focuses on how Salesforce is actually used to support customer-facing operations, and it takes ownership of the platform's day-to-day health, identifying opportunities to improve efficiency, adoption, and data quality.
The Senior Administrator partners with business stakeholders, Business Process Analyst, and Sales Force Architect to ensure standards set by the Salesforce Architect, are leveraged appropriately, consistently, and in alignment with platform best practices. This role is ideal for an administrator who understands both the technical mechanics of Salesforce and the real-world workflows of sales and service teams , and who is motivated by improving outcomes through the platform. This is a senior, proactive role, a partner to the business, not a reactive support desk.
Key Responsibilities
Platform Enablement & Business Support
Partner with sales and service teams to understand day-to-day workflows and how Salesforce is used to support customer engagement.
Identify opportunities to improve platform usability, efficiency, and adoption based on observed usage patterns and user feedback.
Translate business requirements into well-designed Salesforce configurations that enhance productivity without unnecessary customization.
Serve as a trusted point of contact for Salesforce-related questions, guidance, and continuous improvement ideas.
Salesforce Administration & Configuration
Administer and configure Salesforce features including:
Objects, fields, record types, page layouts, and validation rules
Flows and other declarative automation
Reports and dashboards to support operational visibility
Maintain and enforce data quality standards, including data validation, cleanup, and lifecycle management.
Support user access management, including profiles, permission sets, and role hierarchy.
Collaboration with Architecture & Governance
Work with Salesforce Architect on any refactoring and simplifying existing configuration to reduce complexity and technical debt, in line with architectural established standards and architectural direction.
Participate in reviews of proposed changes to ensure scalability, maintainability, and adherence to best practices.
Help reinforce governance guardrails and prevent the introduction of technical debt.
Support Operations & Adoption
• Partner with Salesforce Delivery Lead to support ticket queue, including but not limited to:
◦ Ticket triage, root cause documentation, and resolve requests against agreed response expectations
• As-Needed: Onboard new users, deliver training, and support change-management initiatives
• Provide occasional training and upskilling across the organization as needed, building user competence and self-sufficiency on the platform
Testing, Deployment & Documentation
Support end-of-the-end testing of new features and enhancements prior to deployment
Assist with sandbox management and deployment coordination
Create and maintain clear documentation for configurations, processes, and user guidance
Continuous Improvement & Adoption
Monitor platform usage and adoption trends to proactively recommend improvements.
Help onboard new users and support change management initiatives.
Contribute to ongoing refinement of Salesforce processes as business needs evolve.
Required Qualifications
6–10+ years of hands-on Salesforce administration experience.
Strong expertise in Salesforce configuration and declarative automation (Flows).
Experience supporting sales and/or service organizations in a production Salesforce environment.
Solid understanding of Salesforce data model, security model, and reporting capabilities.
Proven ability to translate business requirements into effective platform solutions.
Strong communication skills and comfort working directly with business stakeholders.
Preferred Qualifications
Salesforce certifications such as:
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Experience working alongside Salesforce architects or development teams.
Exposure to integrations, APIs, or external system coordination.
Exposure to Data Cloud
· Experience administering managed packages / AppExchange apps and coordinating with integrated external systems.
Experience supporting organizations with complex or evolving Salesforce usage
Ticket management systems Fresh Service, Service Now
Agile Methodologies / Jira
What Success Looks Like
Salesforce is easier for sales and service teams to use and better aligned to their workflows.
Platform changes are implemented consistently and with minimal rework.
Data quality and reporting reliability improve over time.
Business teams view Salesforce as an enabler rather than a bottleneck.
The administrator operates as a proactive partner, not just a reactive support role.
- ...Join Our Team! We are looking for a hands-on and highly experienced Senior Systems Administrator to support the reliability, security, and performance of workstation, server, Microsoft 365, Azure, and endpoint environments. This role serves as a senior technical...
- ...Job Purpose As a Salesforce Developer, you will be part of the team providing support for the Manila office. In this role you will be responsible for design, development, maintenance and ongoing support for the organisation's new custom Salesforce platform, supporting...
- ...Salesforce Solutions Architect (Platform Enablement, Solution Design, and Best-Practice Implementation) Engagement Type: Full-time... ...architect will work closely with Salesforce Delivery Lead, Administrators, and business stakeholders. This is a delivery-focused architect...
- ...The Administrative Specialist/Assistant plays a crucial role in ensuring the smooth operation of an organization’s administrative tasks. This... ...Manage and organize schedules, appointments, and meetings for senior staff members. Prepare and process documentation, reports,...
- ...Manage daily administrative operations and ensure efficient workflow. Coordinate office procedures to enhance productivity and support staff needs. Assist with scheduling meetings, appointments, and maintaining calendars. Handle correspondence, communications...
- ...operations of stakeholders in a fast-paced environment. As a Senior Associate, you will enhance your problem-solving skills while... ...Degree ~4 years of experience in customer service or executive administration ~ Excellent English Communication Skills is a MUST ~...
- ...support of the operations team; Work Order management, provide administrative support, data input, and preparation of correspondence and... ...ability to provide comprehensive and efficient executive support to senior executive personnel. Ability to respond quickly and act...
- ...DESCRIPTION Assist with the day-to-day operations of the Analytical, Instrumentation and Control Department. Providing clerical and administrative support to AI&C BU Head. Act as the liaison between AI&C and other department, ensuring smooth communication and prompt...
- ...Job Summary We are looking for a skilled PostgreSQL Database Administrator (DBA) to manage, maintain, and optimize PostgreSQL database environments. The ideal candidate will be responsible for database installation, configuration, performance tuning, backup and recovery...
- ...Oversee day-to-day administrative operations to ensure efficiency and effectiveness. Manage and supervise administrative staff, providing training and support as needed. Coordinate office procedures and implement improvements to enhance productivity. Prepare...
- ...Anticipate the needs of others in order to ensure their seamless and positive experience. Requirements. Degree in Office Administration or Business Excellent computer skills, especially typing. Attention to detail. Desire to be proactive and create a...
- ...Description Provide administrative support to ensure efficient operation of the office. Assist in the preparation of reports, presentations, and correspondence. Manage office supplies and ensure inventory is maintained. Schedule appointments and manage calendars...
- Handles product development and costing, purchasing, logistics, and inventory. Coordinates with teams and partners. Manages B2B and corporate giveaway admin tasks, maintains databases, and processes government documents. For a better understanding of your responsibilities...
- ...Ensure compliance with property registration regulations and deadlines. Maintain accurate property records and documents. Administrative Support: Provide administrative support to executives and management as needed. Assist in preparing reports, presentations,...
- ...Educational Qualifications: Bachelor’s degree in Computer Science or a related field Experience Level: 1–3 years in a system administration role Skills and Competencies: Proficiency in Linux, Docker, and Weblogic Responsibilities and Duties: Ability to manage...
- ...Perform general administrative duties such as answering phones, responding to emails, and greeting visitors. Schedule meetings, appointments, and maintain calendars for supervisors or teams. Prepare and edit documents, reports, and presentations using Microsoft...
- ...We are looking for a detail-oriented Administrative Assistant to support our Collection & Accounts Receivable (AR) team. This role ensures accurate data entry, organized document management, and efficient report preparation to support smooth financial operations. Key...
- ...An administrative staff member's job is to provide essential support for the smooth operation of an organization. This typically involves managing communication, maintaining records, scheduling, and coordinating various tasks to ensure efficient day-to-day functioning...
- ...Provide administrative support to ensure efficient operation of the office. Manage scheduling, correspondence, and communication tasks. Assist in preparing reports and presentations. Maintain and organize files and documentation. Coordinate office...
- ...Scope of Work/Responsibilities 1. Platform Administration: • Serve as the platform administrator for the Bank's SaaS Operations portfolio (Datadog, Azure DevOps, and future tools like GitHub and Flexera). • Resolve daily support tickets and access requests....
- ...Job Summary We are looking for a meticulous and well-organized Administrative Assistant to offer administrative and clerical support to facilitate the smooth functioning of the office. The perfect candidate will be proactive, resourceful, and capable of managing a range...
- ...Pasig City, Metro Manila, will play a crucial role in supporting the day-to-day operations of our growing organization. As an Administrative Assistant, you will be responsible for providing high-level administrative and organizational support to ensure the smooth running...
- ...Lead and supervise administrative team members Coordinate day-to-day office operations and workflow Monitor and manage office supply inventory and procurement Maintain proper filing systems and document management Support HR and finance with administrative...
- ...Administrative Support: Develop and implement efficient office management procedures. Maintain filing systems, records, and administrative documentation. Coordinate logistics for events, workshops, and organizational activities. Oversee office supplies, facilities...
- ...leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the... .... Job Description THIS ROLE In this senior preparer role you will be responsible for delivering comprehensive...
- ...Description Assist in daily office operations and administrative tasks. Maintain organized filing systems and document management. Answer phone calls and respond to emails in a professional manner. Schedule appointments and manage calendars for team members...
- ...Management # End-of-Day and Periodic Reports # BIR and Compliance Support # System Encoding and Documentation # General and Administrative Support Qualifications: Bachelor’s degree in any field; Accounting background is an advantage but not required....
- ...Role Overview We are looking for a Recruitment Administrator to provide essential support to our recruitment team, focusing on recruitment and onboarding support within a fast-paced, high-volume environment. This role works closely with recruiters to manage the...
- provides administrative and clerical support ensure the smooth daily operation of an office graduate of any 4 year course with experience as office assistant
- ...Manage day-to-day administrative tasks and support office operations. Maintain organized filing systems. Coordinate meetings and prepare necessary documentation. Handle correspondence and respond to inquiries efficiently. Assist with financial record-keeping...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Salesforce Administrator. Be the first to apply!
