Bilingual (Mandarin-English) Customer Specialist (Logistics)
Full-time
J-K Network Services
Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Bilingual (Mandarin-English) Customer Specialist (Logistics) Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php 100,000 Work Set-up: Work On-site
REQUIREMENTS OF THE JOB:
- Proficient in Mandarin and conversational-proficient in English
- Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- Open to no related experience.
- Having customer service experience is an advantage.
- Having BPO experience is a big plus
- Excellent interpersonal, communication, and customer handling skills.
RESPONSIBILITIES OF JOB APPLICATION:
- Handle customer inquiries through phone calls regarding transportation, logistics, and delivery-related concerns.
- Provide assistance with package tracking, shipment updates, delivery statuses, and other shipping-related issues.
- Manage customer requests for refunds, returns, and order concerns while following company policies and procedures.
- Assist customers with placing orders, making changes, cancellations, and receiving delivery updates to ensure a smooth service experience.
- Collaborate with internal teams and logistics departments to address customer concerns and provide effective resolutions in a timely manner.
- Keep accurate documentation of customer interactions, transactions, and case resolutions while maintaining excellent customer service standards.
RECRUITMENT PROCESS: (ONLINE PROCESS)
- Paper screening
- English Assessment
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Bilingual (Mandarin-English) Customer Specialist (Logistics) in Quezon City vacancy
- ...is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...help businesses grow their revenue. Position: Bilingual (Mandarin-English) Customer Care Specialist - Logistics Company Industry: BPO Company Work Location:...
J-K Network Services
Quezon City13 days ago - ...is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...help businesses grow their revenue. Position: Bilingual (Mandarin-English) Logistics Customer Support Specialist Company Industry: BPO Company Work Location:...
J-K Network Services
Quezon City7 days ago - ...leader in outsourcing services and customer experience. It uses smart AI tools,... ...grow their revenue. Position: Mandarin Logistics Customer Specialist Company Industry: BPO Company Work... ...Cantonese and conversational-proficient in English Open to High School graduates,...
J-K Network Services
Quezon City8 days ago - ...is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...help businesses grow their revenue. Position: Bilingual (Cantonese-English) Logistics Customer Support Specialist Company Industry: BPO Company Work Location:...
J-K Network Services
Quezon City7 days ago - ...global leader in outsourcing services and customer experience. It uses smart AI tools,... ...revenue. Position: Cantonese Logistics Customer Specialist Company Industry: BPO Company Work... ...Cantonese and conversational-proficient in English ☑️Open to High School graduates,...
J-K Netwok Services
Quezon City13 days ago 775000 $ per day
...Error information, etc.) from English to a foreign language (... ...in Capability Development of bilinguals by conducting coaching or language... ..., SFDC, Service Desk, etc.), customer service, financial or project... ...and a foreign language (i.e., Mandarin) Experience in providing...- ...client Our client, is a servicebased business operating across Australia with two core divisions: equipment hire and contract logistics. They support major infrastructure and energy projects including transmission lines, wind farms, solar farms, and large-scale tunneling...
- ...communicate confidently, collaborate globally, and succeed in an increasingly connected workplace. Join our global team as a Corporate English Trainer and help business professionals from diverse industries build the communication skills they need to thrive in their...
- ...factual accuracy? Welo Data is looking for detail-oriented specialists in the Philippines to help evaluate and refine the world’s leading... ...: Remote (Philippines-based) Language: Professional-level English (Reading & Writing) Employment Type: Freelance / Independent...
- ...Office Job Description POSITION OVERVIEW: The Customer Service Specialist I is part of a multi-cultural team and enjoys working... ...• A Bachelor’s Degree is required. • Proficiency of English Language both written and verbal. Other European language...Remote job
775000 $ per day
...Tickets, Error information, etc.) from English to a foreign language (indicate language... ...Assist in Capability Development of bilinguals by conducting coaching or language training... ...Italian language Experience in providing customer service, analytical testing, quality...- ...We're Hiring: Bilingual Customer Service Representatives (Voice Account) Location: Quezon City, Philippines Work Setup: Full Onsite Are you fluent in English and another language? Join our growing team and build your career in a dynamic, multicultural environment...
- ...first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions... ...excellence and prior experience is a strong asset. • English • Interactive customer service environment required. • Related...
- ...revenue by handling incoming calls and initiating outgoing potential customer inquiries, and using company resources, policies, and... ...follow basic direction on process ~ Must have mastery of the English language, both oral and written ~ Must be detail-oriented and...
- ...Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers... ...excellence and prior experience is a strong asset. • English • Interactive customer service environment required. • Related...
- ...clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and... ...experience ~ Must be conversant in both spoken and written English ~ Amenable to work fully on-site in Quezon City ~ Amenable...
- ...technology, unmatched content library, and human interaction. As an Customer Operations Associate , you are responsible for tracking and... ...(particularly Google Sheets) documents Must have good English communication skills (verbal and written) A process-oriented...
- ...environment for our team. Responsibilities ~ Responsible for online handling of US/Canada trailers Qualifications Good spoken English, no obstacles to communication with the Americans; Have related work experience is preferred ; Strong sense of responsibility...
- ...Logistics Team Supervisor Location: Quezon City Work Setup: On-site Schedule: Monday to Saturday Job Overview... ...of goods while maintaining operational efficiency and customer satisfaction. Qualifications College Level or College...
40000 Php
...Schedule: US Central Time We're looking for someone who can build rapport naturally, communicate confidently in English, and make every customer interaction feel easy and professional. In this role, you'll help customers use our software platform by troubleshooting...- ...cloud-based accounting software. Fluent in English, both written and verbal Highly detail-oriented... ...and professional Nice-to-have skills Mandarin-speaking skills Administrative skills (social media & customer engagement) Why RecruitGo? RecruitGo...
5 - 8 $ per hour
...Customer Service & Dispatch Virtual Assistant Pay Range: $5.00 – $8.00 USD per hour.... ...SLA for response times. Dispatching & Logistics: Efficiently manage and dispatch service... ...Skills: Exceptional verbal and written English communication abilities to confidently interact...- Qualifications • Bachelor's degree in Industrial Engineering, Business Administration, Logistics, Operations Management, or a related field. • At least 2 years of experience in logistics, operations, warehouse coordination, dispatch, or a similar role. •Quezon City15 days ago
- ...quality and compliance. Led by an experienced team, our client operates with a strong emphasis on accuracy, professionalism, and customer service. Despite being a lean organization, they foster a collaborative and hands on culture, providing clear guidance, training,...
- ...Operations Automation Specialist Type: Full time (With Part-Time... ...ChatGPT/OpenAI APIs, Zapier, custom webhooks, and APIs to streamline... ..., deep familiarity with CRM/logistics tools (ideally SmartMoving),... ...Autonomy: Exceptional written English skills, a highly proactive troubleshooting...
- ...management; experience interacting with clients is a must Excellent interpersonal skills High attention to detail Excellent English communication skills (verbal and written) Strong organizational skills Must be willing to work on a night shift schedule...
- Leads enterprise warehouse operations across multi-brand locations, ensuring standardized systems, cold-chain compliance, and cost efficiency. Drives inventory governance, distribution strategy, and scalable supply chain operations.
- ...processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people. About our Client: Our Client is a leading technology and payments solutions provider,...
- ...We are looking for Customer Service Representatives to join a fast growing Ride Sharing account in Anonas. You will be responsible for... ...payroll experience Must be conversant in both spoken and written English Amenable to work fully on-site in Ortigas, Pasig Amenable...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven... ...path to financial freedom. About the role The Accounting Specialist plays a crucial role in maintaining the accuracy and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual (Mandarin-English) Customer Specialist (Logistics). Be the first to apply!
