Customer Service Representative
Full-time
Metacom Careers
Description - Manage incoming calls and customer inquiries effectively.
- Provide accurate information about products and services.
- Resolve customer complaints and issues with professionalism.
- Maintain records of customer interactions in the system.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related roles.
- Skills and Competencies: Strong English language proficiency, exceptional customer service skills, and experience in a call center environment.
- Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
- Working Conditions: Ability to work in a fast-paced environment and meet performance targets.
Vacancy posted 9 days ago
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