Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service via phone, email, and chat to ensure customer satisfaction.
- Assist customers with inquiries, product information, and troubleshooting issues.
- Manage customer accounts and update information as necessary.
- Collaborate with team members to address customer feedback and improve service delivery.
- Document all interactions in the customer service database accurately and promptly.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years of experience in customer service or related fields.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficient in English language, both written and verbal.
- Qualities and Traits: Strong work ethic and problem-solving abilities.
- Skills and Competencies: Organizational skills and ability to manage multiple tasks effectively.
Vacancy posted 24 days ago
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