Online Customer Service Representative
Full-time
Bingchun Tea Inc.
Description - Provide exceptional customer service via online platforms including chat and email.
- Resolve customer inquiries and issues in a timely and professional manner.
- Collaborate effectively with team members to ensure customer satisfaction.
- Maintain detailed records of customer interactions and feedback.
- Follow up on customer requests and ensure resolution.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Customer Service, Problem Solving, Team Player
- Responsibilities and Duties: Handle online customer queries and provide solutions
- Qualities and Traits: Excellent communication skills, positive attitude, and adaptability
Vacancy posted 27 days ago
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