Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Description - Assist customers with inquiries, complaints, and support issues via phone, email, or chat.
- Maintain a high level of customer satisfaction by effectively responding to customer needs.
- Document customer interactions and maintain detailed records in the database.
- Collaborate with internal teams to resolve complex issues and improve service processes.
- Stay up-to-date with product knowledge and company policies for accurate information delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Strong English language proficiency and excellent customer service skills.
- Qualities and Traits: Empathy, patience, and strong problem-solving abilities.
- Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
- Working Conditions: Experience in a fast-paced, team-oriented environment.
Vacancy posted 1 day ago
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