Logistics and Value Sales Coordinator (Australia-Remote)
Full-time
ExcellaBPO Solutions Inc.
Keep things moving — where sharp coordination meets smart sales!
We’re seeking a Logistics & Value Sales Coordinator who’s highly organized, articulate, and proactive. This dynamic role combines logistics coordination with value-based sales — ideal for someone who can think on their feet, solve problems fast, and deliver a premium customer experience. You’ll manage daily truck rental operations while converting inquiries into satisfied, returning customers.
Key Responsibilities
A. Logistics & Operations Coordination
- Act as the main contact for all vehicle delivery and pickup operations.
- Coordinate schedules for drivers, vehicles, and customers to ensure smooth, on-time service.
- Solve logistical challenges quickly and efficiently.
- Keep internal systems updated with accurate, real-time information.
B. Value Sales & Customer Engagement
- Handle customer inquiries and explain the benefits of our premium, door-to-door truck rental service.
- Convert warm leads into confirmed bookings and identify upselling opportunities.
- Communicate value clearly — emphasizing time, fuel, and convenience savings.
- Deliver outstanding customer experiences from first contact through job completion.
Requirements
Essential Skills & Attributes
- Excellent verbal and written communication skills with great phone manners.
- Strong organizational and problem-solving abilities.
- Quick thinker with initiative and strong common sense.
- Able to work unsupervised and thrive in a fast-paced environment.
- Honesty, reliability, and integrity are non-negotiable.
- Tech-savvy and confident using Microsoft Office or Google Workspace.
- Well-presented, enthusiastic, and customer-focused.
Preferred Experience
- Experience in rental, reservations, logistics, or dispatch coordination.
- Background in sales or customer service, with value-based selling experience.
- Familiarity with Cars Plus rental software (advantage).
- Ability to work some weekends and on a rotating roster.
Vacancy posted a month ago
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