Virtual / NonVoice Call Center Agent/ Makati Site
Full-time
R. Celestial Clothing Shop
Description - Provide exceptional customer service to clients through non-voice communication channels.
- Handle customer inquiries and complaints with a focus on problem resolution.
- Communicate effectively in English to ensure clear understanding and satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer service processes and improve service delivery.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 1–3 years in a customer service role.
- Skills and Competencies: Strong customer service skills, excellent command of the English language, and effective problem-solving abilities.
- Qualities and Traits: Strong communication skills, patience, and a collaborative attitude.
- Responsibilities and Duties: Ability to follow scripts and procedures while addressing customer needs.
Vacancy posted 13 hours ago
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