Call Center Agent
Full-time
Miranda HR
Description - Handle inbound and outbound calls professionally and efficiently.
- Provide excellent customer service to resolve inquiries and issues.
- Document interactions in detail using CRM software.
- Assist customers with product information and troubleshooting.
- Meet performance metrics including call quality and response time.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English, excellent customer service skills, familiarity with technical systems, and basic knowledge of Salesforce
- Qualities and Traits: Strong communication skills, ability to work in a team, and a customer-oriented mindset
- Working Conditions: Ability to work flexible hours including evenings and weekends
Vacancy posted 18 days ago
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