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CALL CENTER AGENT

Full-time

Miranda HR

Description
  • Handle inbound and outbound calls professionally and courteously.
  • Assist customers by providing detailed information about products and services.
  • Resolve customer issues and complaints efficiently with a focus on satisfaction.
  • Maintain accurate records of calls and customer interactions.
  • Collaborate with team members to improve processes and services.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: No experience required, training provided
  • Skills and Competencies: Excellent communication skills
  • Skills and Competencies: Strong problem-solving abilities
  • Skills and Competencies: Familiarity with call center operations is a plus
  • Qualities and Traits: Ability to work in a fast-paced environment
  • Qualities and Traits: Empathy and patience in dealing with customers
Vacancy posted 2 days ago
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