Customer Service Representative/Call Center Agent
Full-time
Metacom Careers
Description - Manage incoming calls and customer inquiries efficiently.
- Provide product and service information to customers.
- Resolve customer issues and complaints in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications: High School Diploma or Equivalent
- Experience Level: 1–3 years in a customer service or call center role
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Empathetic and patient attitude
- Working Conditions: Fast-paced call center environment
Vacancy posted 5 hours ago
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