Search Results: 9 vacancies
...experience in customer service.
- Significant work experience in basic technical support.
- Experience in a helpdesk environment such as Zendesk, Azure DevOps, JIRA.
- Demonstrated ability to function in a non-scripted helpdesk environment.
- Working knowledge of Windows...
...Qualifications:
- At least 1yr experience in email management
- Proficiency with different email management software, preferably Zendesk
- Committed and willing to be assigned in any Site.
- Flexible in shifting schedules.
Responsibilities:
- Attend to...
...a track record of successful community management and engagement.
✅ Some experience with project management tools like Asana or Zendesk and the ability to develop your own systems and processes.
✅ Experience or understanding of B2B marketing and the ability to develop...
...As a Customer Experience Specialist , you will be responsible to monitor timesheet inputs, resolves queries and manage tickets via Zendesk, conducts analytics, and cross-trains in invoicing. Must excel in multitasking, communication, and delivering exceptional service in...
...technical skills—able to navigate through smartphone and computer applications
Experience using CRM and communication tools such as Zendesk, Slack
Ability to work autonomously as a self-directed remote employee
High attention to detail and ability to multitask,...
...with a focus on delivering exceptional customer service.
Proficiency in using customer service software and CRM systems (e.g., Zendesk, Salesforce).
Ability to multitask and prioritize workload to meet customer needs and service level agreements.
Attention to...
...technical skills—able to navigate through smartphone and computer applications
Experience using CRM and communication tools such as Zendesk, Slack
Ability to work autonomously as a self-directed remote employee
High attention to detail and ability to multitask,...
...ticket workflows to decrease response time
Solid writing and training skills to improve macros, train other agents
Tech Stack:
Zendesk, Shopify, Recharge, Brightperl (order management system), Slack.
Other systems that they may interact with: Gorgias, Meta,...
...environment
~ Strong problem-solving skills and attention to detail
~ Proficiency in using CRM software, preferably Intercom and/or Zendesk
Advantageous:
~ Experience working in a remote or virtual customer service role
Job type: Permanent
Emp type: Full...