Search Results: 17 vacancies
...years experience in a systems analysis or IT management role
~ Experience with business applications, like HubSpot (CRM/Sales), Zendesk (Helpdesk), HelpScout (Helpdesk), Podio, AirTable, Xero (Accounting) – particularly with their configuration and API integration...
...users at all levels of the organization
Proficiency in using IT service management tools and ticketing systems (e.g., ServiceNow, Zendesk, JIRA)
Basic understanding of Azure, Citrix, and Firewall technologies
Preferred experience in using ConnectWise but not...
...tools
Must have vast knowledge in all our products and services in all brands, internal tools including but not limited to CRMS, Zendesk, Touch Point, Web Hosting Manager, cPanel, etc.
Must have strong leadership and mentorship skills
Must have strong business...
...technical know-how;
Previous experience working in phone, email, and live chat customer support roles;
Familiarity with e-Commerce, ZenDesk, or any other CRM tools; and
Flexibility and willingness to work on different shifts.
Join TaskUs, Business Intelligence's...
...;
Experience working with cross-functional teams, especially technical;
Strong working knowledge of CRM systems (Salesforce, Zendesk, Freshdesk, Helpshift, Intercom, etc);
Technical skills and good knowledge of the state-of-the-art in translation/localization studies...
...address performance related issues.
Drive team efficiency through the optimization of processes and proper utilization of tools (Zendesk and knowledgebase).
Exhibit strong written and verbal communication skills particularly in phone interactions where multitasking...
...with a focus on delivering exceptional customer service.
Proficiency in using customer service software and CRM systems (e.g., Zendesk, Salesforce).
Ability to multitask and prioritize workload to meet customer needs and service level agreements.
Attention to...
...years experience in a systems analysis or IT management role
~ Experience with business applications, like HubSpot (CRM/Sales), Zendesk (Helpdesk), HelpScout (Helpdesk), Podio, AirTable, Xero (Accounting) – particularly with their configuration and API integration...
...address performance related issues.
Drive team efficiency through the optimization of processes and proper utilization of tools (Zendesk and knowledgebase).
Exhibit strong written and verbal communication skills particularly in phone interactions where multitasking...
...Word, Excel), Google Apps (Docs, Sheets), LucidChart, Confluence
~ Experience with business applications, like HubSpot (CRM/Sales), Zendesk (Helpdesk), HelpScout (Helpdesk), Podio, AirTable, Xero (Accounting) – particularly with their configuration and API integration...
...address performance related issues.
Drive team efficiency through the optimization of processes and proper utilization of tools (Zendesk and knowledgebase).
Exhibit strong written and verbal communication skills particularly in phone interactions where...
...players' needs.
Business:
Master the gameplay knowledge of our products to serve players better.
Familiarity with Helpshift/Zendesk or other CRM tools for seamless support.
Knowledge of macros customization for streamlined responses.
Experience with MS...
...tracking events to eTN to report to customer and escalate any gaps in eTN to management
To generate basic tracking reports, basic Zendesk reports on a weekly and monthly basis
To generate excel based forecast reports for carrier partners based on eTN data
To...
Kuehne + Nagel AS
Cebu City
3 days ago
...customers.
Other tasks from immediate superiors directly related to business operations.
Person Specification
Proficiently using Zendesk, Shopify and Dear System to execute, process and keep up to date records of all customer orders/ product inventory and information....
...work 5pm to 11am + 9am-10am US Central Time (4.30am - 10.30am + 8.30pm - 9.30pm IST)
~1+ year Support Ticketing system experience (Zendesk, Freshdesk, SupportPal, Clarify, etc.)
~2+ years in Windows Server Administration working with Active Directory, NTFS, IIS, SSL...
Getfilecloud
Cebu City
19 hours ago
...warehouse partners, resolve and/or escalate customer inquiries and spot quote queries
To generate basic tracking reports, basic Zendesk reports on a weekly and monthly basis
To identify, isolate and communicate carrier credits to carrier partners weekly
To upload...
...uploads needed for Customer booking and/or invoicing to ensure that it’s available on time and error-free.
Manage and supervise Zendesk ticket allocation within the team on a timely manner for fast resolution and to ensure that service level can meet the SLA (Service...
