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- ...global organization is seeking a CRM Specialist to manage, configure, and optimize its customer relationship management platform, Zendesk . This role supports customer experience technology initiatives by maintaining system performance, implementing new features, and...
- We are looking for a highly driven Business Development Representative (BDR) to generate outbound pipeline for our Zendesk solutions practice. This role is responsible for identifying, prospecting, and booking qualified meetings with companies looking to improve their...
Valuehub
Cavitea month ago 10000 - 12000 $ per year
...fostering accountability. Experience working in a fast-paced, client-focused environment. Preferred Skills Experience with ZenDesk reporting Familiarity with workforce management and scheduling tools. Background in SaaS or BPO environments is a plus....- ...external support resources. Become well versed in all platforms necessary to achieve operational excellence (SFDC, SAP, Marketplace, Zendesk, JIRA, Postman, etc). Proactively identify areas of opportunity and be a key contributor from solution development, Universal...
- ...financial operations, ideally within a SaaS environment. Technical Proficiency: ~Hands-on experience with Zuora, Salesforce, and Zendesk ~Advanced skills in Excel or Google Sheets (e.g., lookups, pivot tables) ~Familiarity with Stripe or similar payment platforms...
- ...non voice, chats, emails and SMS) ~ A general understanding of content moderation. ~ Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred). ~ Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs)...
- ...skills ~ Ability to understand and communicate complex ideas clearly to customers ~ Experience with modern support tools such as Zendesk, Intercom, Guru, Slack, or Jira is a plus ~ Basic knowledge of cloud-based applications such as Google Drive, Google Sheets,...
- ...PURPOSE: The Customer Care Specialist is responsible for delivering timely, accurate, and customer-focused support across Email, Zendesk, Chat, and Phone. The role handles customer inquiries, order and delivery concerns, returns, exchanges, product questions, and...
Addiction Pet Foods
Muntinlupa14 hours ago - ...for future reference. Resolve technical issues during testing, leveraging internal collaboration and support tools (Jira, Slack, Zendesk). Facilitate client implementation of additional experiences such as Tokenisation, 3DS, Visa Account Updater, and Credit....
- ...collection progress and account statuses. Cash allocations, RCTI reconciliations, bank reconciliations & general administration (Zendesk ticket assignment). Detailed role description Collection Activities Manage cash collections for the assigned ledger,...
- ...tools Preferred Qualifications: Experience in handling international or multicultural customers Background in industries such as healthcare, finance, or e-commerce (depending on account) Familiarity with customer support tools (e.g., Zendesk, Salesforce)...
- ...supplier imagery bookings and raise request for digital assets Responsible for the audit of all incoming supplier asset bookings in Zendesk; ensuring all images and content information is provided and in the correct format Renaming of all provided imagery files...
- ...and refining marketing funnels, workflows, landing pages, and customer journeys. • Familiarity with Google Workspace, Zoom, and Zendesk or similar ticketing tools. • Excellent written communication skills — clear, professional, and proactive customer updates are essential...
- ...configure surveys, branding, distribution channels, user access, and reporting Support integration setup with helpdesks and CRMs (Zendesk, Gladly, Intercom, HubSpot, Salesforce, Freshdesk) Troubleshoot first-week issues and remove blockers so customers launch on time...
7200 - 9600 $ per year
...-sharing presentations ~ Highly organized, proactive, and detail-oriented ~ Familiarity with tools like Salesforce, SalesLoft, ZenDesk, or similar (a plus, not required) ~ Experience managing multiple client accounts and meeting retention or upsell goals ~ Ability...- ...underperforming campaign elements Conduct routine checks to prevent errors Support A/B testing as directed by the Austrian team C. Zendesk Ticket Management & Task Processing (15%) Process tickets related to campaign changes and optimizations Execute clearly...
- ...Preferred Qualifications: Experience supporting international or Mandarin-speaking markets Background in industries such as e-commerce, finance, healthcare, or tech support Familiarity with tools like Salesforce, Zendesk, or similar platforms...
- ...know-how; • Previous experience working in phone, email, and live chat customer support roles; • Familiarity with e-Commerce, ZenDesk, or any other CRM tools; and • Flexibility and willingness to work on different shifts. How We Partner To Protect You: TaskUs...
- ...Purpose of Role The Zendesk Assistant is responsible for managing and responding to customer enquiries through the Zendesk ticketing system in a timely, accurate, and professional manner. The role supports day-to-day customer service operations by ensuring enquiries...
600 - 800 $
...(email or chat), with previous call center or outbound calling experience preferred. Tools Familiarity with Freshdesk , Zendesk, or similar helpdesk platforms. Communication Excellent written English—clear, empathetic, and professional tone. Typing Speed...- ...Requirements Typing speed of at least 35 WPM. Superior web navigation and computer skills. Experience in using G- Suite, Zendesk will serve as an advantage. Experience, Education, Age Candidates should possess at least 2 years of Call Center experience...
- ...Ability to accommodate flexible hours during peak tax seasons Tools & Software Familiarity Customer support platforms (e.g., Zendesk or similar) QuickBooks or comparable accounting software (training provided on internal tools) General comfort with financial and...Remote job
- ...AI Implementation & Technology Adoption Lead the local implementation and adoption of AI-powered support technologies including Zendesk AI, Fin AI, and intelligent automation tools Drive customer deflection initiatives through optimized self-service, AI chatbot effectiveness...
- ...communication, presentation, and client relationship skills. ~ Strong in Google Workspace (Sheets, Docs, Slides); experience with HubSpot, Zendesk, or BI tools is a plus. WHAT WE’LL LOVE ABOUT YOU….. You bring clarity and calm to complex, fast-paced environments. You...
- ...-centric, service minded English business level We prefer if you Have experience working in an issue tracking system like Zendesk or similar. Have experience from similar systems like e-commerce, CMS or others Have experience in SaaS support Exposure to...
- ...Agent) is responsible for delivering timely, professional, and customer-focused support across multiple channels, including Email, Zendesk, Chat, and Phone calls . The role handles customer inquiries, order concerns, returns, exchanges, and product-related concerns...
Addiction Pet Foods
Muntinlupa13 days ago - ...technical know-how Previous experience working in phone, email, and live chat customer support roles Familiarity with E-Commerce, ZenDesk, or any other CRM tools Flexibility and willingness to work on different shifts At TaskUs, we believe our employees always...
- ...Ensure proper recording, documentation, and closure of all client inquiries using online tools. Effectively utilize online tools: Zendesk, Asana, Airtable, OneNote and other tools as required. Monitor and update all assigned tickets on a daily basis. Record and...Remote job
- ...shy away from data Problem solving skills Strong facilitation, coaching, and stakeholder management skills Experience in Zendesk is required. Hands-on Zendesk Admin experience is highly preferred. Ability to conduct training needs analysis and identify performance...
48000 $ per year
...ability to inspire and empower sales representatives Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk Ability to work in a fast-paced, dynamic, and innovative environment and adapt to changing needs and expectations High level...
