Search Results: 12,679 vacancies
32000 Php
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments as necessary.
Acts as backup to the WF...
VCC Link, Inc.
Pasay
9 days ago
15000 Php
DUTIES:
• Scheduling appointments for carriers from emails
• Working from excel spreadsheets for appointments for Logistics and Carriers.
• Scheduling standing appointments for carriers
• Scheduling freight in the warehouse in the right Zones as cooler, freezer &...
Group NB Philippines
Muntinlupa
1 day ago
...call volumes, intra-day patterns, root cause analysis)
Gather workforce metrics/data and distribute reports (e.g., call volumes, AHT,... ...experience
At least 2 years of experience as Workforce Scheduler
Must have – Intermediate to Advance Excel, Access, Excel dashboarding...
120000 Php
MAIN RESPONSIBILITIES:
1. Scheduling software administration and support: review/test/deploy new software versions, pro-actively follow-up on
the platforms performances (capacity planning), platform incident follow-up and resolution in relationship with the
Software...
Nityo Infotech
Muntinlupa
9 days ago
...any hitlist, corrections, clarification or ambiguities to the job and any related documents thereto.
Double check works of other Scheduler for the accuracy of their job.
Self-checking of their job.
Perform other duties and responsibilities that may be assigned by the...
SCOTT PARK GROUP PHILIPPINES INC.
Makati
10 days ago
...Qualifications & experience
~2-4 years Workforce Management focused on Forecasting and Scheduling in a BPO setting
~ Excellent Microsoft Excel and in the Microsoft suite
~ Experience with any Workforce Management tools (NICE IEX, Genesys, Verint, Five9)
~ Excellent...
40000 Php
...At least 2 years of professional experience
• Experience in workforce planning would be an advantage
• Good organization skills; able... ...multiple time zones as needed; willing to adjust work schedule as necessary to meet peak demands and customer requirements
•...
VCC Link, Inc.
Taguig
17 days ago
...application.
Accenture in the Philippines is currently looking for Workforce Services Specialist, we are looking for the best talents who... ...in either of the following skills: RTA (Real Time Adherence), Scheduling, Capacity Planning and Forecasting.
Must be willing to...
...The Lead Scheduler is responsible for creating call volume forecasts, calculating interval staffing requirements, and organizing schedules... ...the day-to-day scheduling based on requirements to determine workforce needed to meet fluctuating volumes and staffing demands...
...Philippines is currently looking for talented individuals for our Workforce Associate Manager .
About Us: Accenture is a leading... ...in either of the following skills: RTA (Real Time Adherence), Scheduling, Capacity Planning and Forecasting
Must have an experience...
...Sutherland is seeking an attentive and goal-oriented person to join us as a Workforce Scheduler. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed...
...performance.
Facilitates real-time discussions with necessary stakeholders.
Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports
assumes and performs other duties and responsibilities not specifically outlined herein, but which are...
Kinect Incorporated
Quezon City
17 days ago
25000 Php
...international experience with excellent communication skills.
Willingness to work onsite in Alabang and flexibility with shifting schedules.
Perks You'll Enjoy:
HMO coverage for you and up to 3 dependents.
22 paid leaves to maintain a healthy work-life balance....
Metacom
Muntinlupa
1 day ago
• 2+ years of hands-on experience in WFM in a call center inbound voice process
• 1+ year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX.
• Very proficient with Microsoft Excel
• Ability to scrub, dissect, and shape...
V-Call Center Link (VCC Link), Inc.
Pasay
a month ago
...The Workforce Manager provides Operations Director/Managers with input on possible resolutions and solutions to escalated issues and... ...ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time service issues, RTA activity, adherence...
...Philippines is currently looking for talented individuals for our Workforce Senior Analyst .
About Us: Accenture is a leading global... ...from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting).
Responsible for developing and ensuring...
33000 Php
QUALIFICATIONS:
- College Graduate or completed at least 1 year in college
- At least 2 years of hands-on experience in WFM in a call center inbound voice process
- At least 1 year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEXA
Headstart Specialist
Pasay
9 days ago
...BPO Workforce Senior Analyst | Scheduling (EH 1202)
APPLICATION REMINDER: We appreciate your interest in applying with Accenture. As you go along the recruitment process, we require everyone to complete their Workday profile via our career site (Workday) accessible...
Accenture
Manila
2 days ago
Workforce Services Associate Manager
Manila | Mandaluyong | Taguig | Quezon City
JOB DESCRIPTION
Responsibilities:
The Workforce... ...in either of the following skills: RTA (Real Time Adherence), Scheduling, Capacity Planning and Forecasting
With client facing...
Neksjob Philippines
Mandaluyong
10 days ago
...key performance indicators
▪Monitors call volume & adjusts schedules to ensure consistent service is maintained
▪Providing recommendations... ...account for breaks, paid time off, tardiness, etc
▪Using workforce management software and tools to streamline processes and...
WHR GLOBAL CONSULTING
Makati
more than 2 months ago
