25000 Php
Grow your career and challenge yourself at our company. Join our team and elevate your potential.
Job Responsibilities:
• Handling Inbound and Outbound Calls:
o Responding to customer inquiries and resolving issues.
o Making outbound calls for sales, surveys, or...
...Navigate Global Construction Projects with Precision and Ease!
Embark on a global journey from the comfort of your own desk! As a Scheduler in the dynamic realm of construction services, you'll wield the power of precise planning to orchestrate projects across...
28000 Php
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate
Healthcare...
...be responsible for :
Strategic Planning: Develop and implement workforce strategies to optimize staffing levels, enhance productivity, and support business objectives.
Forecasting and Scheduling: Utilize historical data, trends, and predictive modeling techniques...
...around the world.
We are looking for a highly skilled and experienced Workforce Management Director to lead our APAC team and oversee all aspects of workforce optimization, forecasting, scheduling, and staffing. You will be responsible for ensuring the delivery of...
...stage right from the comfort of your homeland. As a Service Scheduler youll play a pivotal role in ensuring timely and highquality... ...scheduling systems to optimize the technician and contractor workforce within agreed customer service times.
Work to maximize systems...
...The Opportunity | Vice President of Workforce Management
Teleperformance began operations in the Philippines in 1996 and has grown... ...business operational needs by implementing a well-forecasted scheduling plan that highly regards our employees’ overall engagement experience...
...development, design and architecture, classification and extraction
~ Can work in a Hyrbid environment
~ Can work in a Nightshift schedule
~ Ability to analyze existing business processes and determine pain points
~ Knowledge of manual/automated records/imaging...
...can:
Create a short-term capacity plan by building optimal schedules
Formulate and see through the completion of strategic and... ...if:
You have a deep and wide experience in end-to-end Workforce Management within customer service or contact center...
...Position Description:
The Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee... ...experience by effectively delivering real-time (intra-day) & schedule management with the purpose of optimizing resources to achieve...
CUSTOMER SUPPORT CONSULTANT
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies...
...Role Responsibilities:
• Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded
•... ...a plus)
• Preferably with at least 2-3 years experience in Workforce Management
• Minimum of 5 years’ experience managing Workforce...
With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.
Desktop Support, be 100% YOU with MicroSourcing!
Job overview
To provide technical support to external and internal...
...with Continuous Integration and Continuous Deployment - (Github, Nexus, Team City, CloudBees or Jenkins);
2 Headcounts Available
Regular/Direct/Permanent employment with the client Hybrid work Set up
Location - BGC, Taguig
Rotational Shifting Schedule...
32000 Php
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments as necessary.
Acts as backup to the WF...
20000 Php
College Degree
2-3 years experience in Workforce Management
Experience with forecasting and scheduling
With supervisory experience handling Lead RTA or Lead WF
Experience in handling all LOB (Email, chat and voice)
...Workforce Scheduling Analyst page is loaded Workforce Scheduling Analyst
Apply locations Quezon City time type Full time posted on Posted Yesterday job requisition id JR24041390 We are a leading financial services provider committed to making decisions easier and...
...regular safety inspections are conducted in accordance with agreed schedules.
Oversee and lead responses to site alarms and external... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal...
600000 Php per year
...companies, addressing business needs such as the supply of quality workforce, customer service training, and turnkey solutions set up.... ...the team with organizational tasks such as post-call recaps, scheduling follow-ups, and collaborating closely with other teams such as...
15000 Php
DUTIES:
• Scheduling appointments for carriers from emails
• Working from excel spreadsheets for appointments for Logistics and Carriers.
• Scheduling standing appointments for carriers
• Scheduling freight in the warehouse in the right Zones as cooler, freezer &...
...Upright is the leading workforce training platform used by colleges, universities, and companies to upskill and reskill workers into... ..., including weekends and evenings, to accommodate applicants' schedules
Ideal Profile
~3+ years of experience in sales, customer...
...Responsibilities:
Maintain 4 weeks rolling published schedules
Annual vacation process
Coordinate with training team to... ...embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an...
...Ortigas Center, Metro Manila, 0, Philippines VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position... ...an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed...
...call volumes, intra-day patterns, root cause analysis)
Gather workforce metrics/data and distribute reports (e.g., call volumes, AHT,... ...experience
At least 2 years of experience as Workforce Scheduler
Must have – Intermediate to Advance Excel, Access, Excel dashboarding...
...other data modeling tools.
~ Amenable to work on night shift schedule and hybrid set up
About Insight
Today, every business... ...digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help...
...Resorts, Metro Manila, Philippines, Philippines VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position... ...an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are...
...such as: Splunk, AppDynamics, Dynatrace, Grafana, ITRS Geneos
Schedulers - Control-M / Autosys
Ideally: AWS experience &... ...our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity...
...Resorts, Metro Manila, Philippines, Philippines VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position... ...an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are...
...Resorts, Metro Manila, Philippines, Philippines VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position... ...an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are...
720000 Php per year
...companies, addressing business needs such as the supply of quality workforce, customer service training, and turnkey solutions set up.... ...establishment and management of an intelligence monitoring and deployment schedule to ensure timely dissemination of critical information....