Get new jobs by email
- ...The Director of Workforce Management (WFM) will lead the strategic design, implementation, and optimization of workforce planning processes... ...new initiatives. Operational Management: Oversee the development and implementation of staffing schedules to maximize...
120000 - 165000 $ per year
...and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within... ...programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting...- ...aligning HR practices with business goals, working closely with management to support the workforce. Responsibilities include advising on HR policies, assisting in the development and implementation of HR strategies, managing employee relations, taking an active role in...
- ...lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the... ...customer relationship and deliver customer service Leverage workforce planning tool to optimize staffing in branches and set expectations...
- ...activities and recognition programs Strong learning and development plans for your career growth Positive work culture that enables... ...mission Develop and implement comprehensive WFMaaS (Workforce Management as a Service) strategies aligned with both the...
- ...Brief Position Description: The Workforce Coordinator is a key member of the Workforce Planning team. The purpose of this role... ...parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about...
- The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations... ...for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance)....
- ...influencing staffing against forecast requirements. Guides Workforce team in enabling the optimization of schedules/staffing. Takes... ...Workforce Department by providing opportunities for learning and development. Ensures the standardization and consistency of Workforce...
- ...As a WFM Business Partner, you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the workforce management function supporting a medium-sized account or a group of small accounts and other business units...
- ...Job Title: 2026 Workforce GVPCW Job Description The Workforce Management is responsible for managing a team to develop accurate... ...accuracy, and adherence to standards Partner with Business Development, Operations, and Clients to develop new models to support...
- ...multiple sites with tactical and strategic interventions. Talent Development: Coach analysts and coordinators to build decision-making... ...At least five years in a global contact center, with three in Workforce Management. Bachelor’s in business, data science, or...
- ...Qualifications: Must be amenable to work 100% onsite at our Eastwood Site At least 3 years of experience in Workforce Management Excellent skills in scheduling and real-time time management is a must Excellent written, verbal and e-mail skills, with the ability...
- ...Contributes to the decision making based on experience to ensure success. Qualifications: Any graduate. At least 5 years' workforce management with specialization in RTA/ Scheduling. Amenable to work on shifting schedules. Amenable onsite in Quezon City....
- ...you. Open up opportunities with HPE. Job Description The Workforce Management Manager leads workforce planning, scheduling,... ...financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the...
- ...Implements effective workforce planning and management systems and processes based on approved strategy and action plans. Gathers and reviews information related to resources' performance, skills, and capabilities to determine ways to improve operations through effective...
- ...Responsibilities: Manage workforce planning and resource allocation for effectiveness Supervise teams to achieve successful project... ...enhancement Foster a culture of continuous learning and development Manage project timelines and deliverables effectively Lead...
- ...Job Summary The Workforce Management Team Manager is responsible for leading and directing workforce management (WFM) operations to... ...defined KPIs and SLAs. Provide regular feedback, coaching, and development plans to enhance individual and team performance. Budget &...
- Join our Workforce Insights team, where curiosity, growth and a passion for learning drive everything we do. We're dedicated to building... ...coaching services ~ Access to a wide range of learning and development opportunities, including reimbursement for professional...
- ...Workforce Planning Lead Location: Hybrid (BGC) Schedule: Midshift (Flexi-Time) Employment Type: Permanent, Direct Hire Job... ...Lead workforce forecasting, capacity planning, and schedule development to meet service-level targets. Monitor adherence, shrinkage...
- ...industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. JLL Business Services (JBS) Workforce Management (WFM) JBS is JLL's global operations platform, delivering services from capability centers in India, the Philippines,...
- ...with Ubiquity! The Responsibilities: Understanding of key business objectives, timeframes, and requirements associated with Workforce Management Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume,...
- ...America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers. Job Description The Workforce Associate’s primary responsibility is to ensure daily service levels in all Operational Units by working closely with local...
- ...organization's objective to improve labor accuracy, operational efficiency, and cost control while enabling scalable, network-wide workforce planning. The Planner will contribute to building a predictive labor framework that aligns staffing levels with operational needs...
- ...Process shift bids. Educate new hires on scheduling and RTO procedures. Requirements At least 1 year of experience as a Workforce Scheduler in a BPO setting Knowledge of Resource Management / Workforce Management tools Experience in Aspect eWFM is a plus...
- ...Description Overview of the job You will be part of the Time & Workforce Management (TWFM) IT Engineering team responsible for... ...manager is preferred Demonstrated experience in software design, development and coding in various languages (C#, Java, Java Script,...
- ...Role Responsibilities The Workforce Management GCC Specialist is responsible for providing 24/7 global coverage of contact center... ...options accident and life insurance and access to best-in-class development platforms to name a few. Please see the benefits below...
- ...we empower you to shape a brighter way forward so you can thrive professionally and personally. JLL Business Services (JBS) Workforce Management (WFM) JBS is JLL's global operations platform, delivering services from capability centers in India, the Philippines,...
- ...closely with DevOps to automate deployments and maintain CI/CD pipelines. Provide technical guidance and best practices for API development and AI integration. Monitor API usage and generate analytics reports for stakeholders. Troubleshoot and resolve API-related...
- ...for a experienced professionals to join us with the role of Workforce Management Officer . In this role you will be responsible... ...be part of a highly engaged team and a workplace that promotes development and goal attainment. Whether youre just starting out or already...
- ...Overview As a Team Leader Workforce Management you lead a team of professionals to deliver Workforce Management services to optimize... ...operations. You manage the performance, drive engagement, and foster development of your team. Functional Responsibilities Set...