Get new jobs by email
- Workforce Analyst Position Description As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. This role focuses on forecasting workload,...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Analyst WORK SETUP: Hybrid OVERALL PURPOSE: Acts as a Subject Matter Expert (SME) for RTA function. RESPONSIBILITIES: Acts...775000 $ per day
...WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Senior Analyst WORK SETUP: Return to Office RESPONSIBILITIES: • Review, validate and ensure timely delivery and accuracy of reports...- ...WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing environment is...
- ...The Role: The Scheduler Workforce Scheduler will be responsible for managing and optimizing workforce schedules to ensure efficient operations. This role involves collaborating with various departments to align staffing needs with business objectives. Develop and...
- ...The Role: The Scheduler Workforce Scheduler will be responsible for managing and optimizing workforce schedules to ensure efficient operations. This role involves collaborating with various departments to align staffing needs with business objectives. Develop and...
- Workforce and Reporting Analyst [For Pooling] Position Description The Workforce Analyst Service Consultant will be responsible for optimizing workforce management processes to ensure efficient and effective service delivery. This includes forecasting service desk...
- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
- ...Responsible for end-to-end Workforce Management (WFM) functions within the THE ICONIC contact center environment. This role oversees forecasting, capacity planning, scheduling, real-time performance monitoring, reporting, and analytics to ensure optimal staffing levels...
- ...Are you up to take the lead in optimizing workforce efficiency and elevating operational performance? Join Support Services Group, where innovation meets excellence, as a Workforce Management Supervisor ! What You Will Do: Lead highly motivated and high-performing...
- ...challenges, trends, and key performance indicators (KPIs). Assist in the development of data visualizations that provide deeper workforce insight for senior leadership. Education: Bachelor degree (preferred) Work Experience: 2+ years of related...
- ...Position Summary: This position plays a key role in workforce management by coordinating effectively with team members to ensure tasks are completed in a timely, efficient, organized, and safe manner, while maintaining a strong focus on quality care. It also requires...
- ...Pasay Alabang Requirements: At least 2 years in college (No back subjects) Minimum of 1 year experience as Realtime Analyst in a BPO/call center environment Job Responsibilities: Keep a close eye on real-time queue and agent activities across...
- ...2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within... ...advertising and customer support operations. 2. Workforce Analyst Team Management & Development ~ Directly manage, coach, and...
- ...dynamically. Drive continuous improvement initiatives to optimize workforce performance and service delivery. Proactively identify... ...-making. Lead, mentor, and develop a team of Workforce Analysts and Managers. Set clear goals and performance expectations, provide...
775000 $ per day
We are looking for senior developers to identify and resolve issues in key business systems. Working collaboratively with the team, issues are solved, system performance is assessed, and solutions are applied to enhance functionality. Ensuring smooth operation of applications...- Job Responsibilities: Contributes thought leadership to data strategy including sequencing of engineering activities, acquisition, and determining ways to enable valuable insights to be extracted from data warehouse. Solves complex data problems to deliver insights...
- ...What Workforce Optimization contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Workforce Optimization is responsible...
775000 $ per day
...frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Priority - AI Workforce: UKG Pro Scheduling and Forecasting Consultant Role Overview The UKG Pro Scheduling and Forecasting Consultant is...- ...Sustain common workforce management tasks (reporting, identifying trends, preparing presentations, training specific to WFM tools and capabilities, capacity planning). Forecasting volume and utilizing the forecasted data to create optimized employee schedules and seat...
- ...better working world for all. EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC) – Organization and Workforce transformation (OWT) – Consultant Managing the global workforce in today’s fast changing and highly disrupted environment is becoming...
- ...We are seeking a talented individual for Regional Workforce Health Consultant position at Marsh. This role will be based in Philippines. Regional health and benefits consultants work with a wide range of companies to help them assess, develop and deploy strategies...
- ...Sri Lanka, India, and China, we work closely with higher education institutions, enterprises, SMEs, and governments to accelerate workforce and digital transformation in the AI era. Driven by a Skills-First, Work-Integrated Learning innovation, CLaaS2SaaS combines...
1200000 Php per year
...The Role: The Workforce & Quality Expert Manager will oversee the quality assurance and workforce management functions within the BPO environment. This role is crucial for ensuring operational excellence and delivering high-quality service to clients. Develop and...- ...The Impact You Will Have The Associate HRIS Analyst is responsible for the day-to-day administration and support of multiple Human... ...(HRIS), including ADP Vantage, Oracle EBS, Oracle Cloud, UKG Workforce Now, and SAP SuccessFactors Employee Central. This role supports...
- ...their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will...
- ...their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will...
- ...their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will...
- ...take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive...