Workforce analyst jobs in Iloilo

 ...required for Operations. Required skills + qualities (technical): Bachelor's Degree in any field At least one (1) year of Workforce Management experience within the call center / customer service industry. Formal training in Workforce Management (i.e. real-... 

 ...Role: Workforce Manager Location: Iloilo Mode: Work from Office Job Responsibilities (Manager WFM) - Responsible to manage c apacity Planning, Scheduling, Forecasting, Real Time Management, and Reporting To coordinate with operations and various departments... 

 ...meaningful partnerships with its clients and team members. Role Description This is a full-time on-site role for an Accounting Analyst based in Iloilo. The Accounting Analyst will be responsible for handling Accounts Payable and Accounts Receivable functions with... 

 ...Job Description The Customer Due Diligence Analyst plays a critical role in ensuring that all customer applications meet legal and regulatory standards in accordance with the most current Customer Due Diligence Compliance Regulations. This position requires strong analytical... 

 ...Established in 2008, they adhere to Australian Standards, providing innovative solutions and 24/7 emergency support.  The Finance Analyst will assist with debtor management, invoice follow-ups, and reporting while developing practical skills in credit control,... 

 ...Detail-oriented contact center analyst with strong experience in contact center metrics, advanced Excel reporting, and data visualization. Skilled in preparing and presenting weekly, monthly, and quarterly insights for leadership, building Power BI dashboards from centralized... 

Sales Support Analyst Consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers. Assist with the processing of... 

The Customer Engagement Analyst is responsible for contacting customers twice during their yearly subscription to Elsevier products. The Customer Engagement Analyst shall help the Sales team gauge their total hold of their jurisdictions in terms of risk rating, need for... 

Job Description Respond to customer requests via email. Provide customers with appropriate product and service information Follow up on customer inquiries not immediately resolved to ensure resolution Recognize and alert supervisor to trends in operations. ...

 ...needed accident/incident reports used to validate consumer claims. Responsibilities A CRU Customer Contact Ctr – Fulfillment Analyst I ensures fulfillment of all police records orders from different customer platforms, researches various Law Enforcement Agencies'... 

 ...Ubiquity is hiring for a Senior Accounting Analyst to consolidate financial statement preparation and reporting, accounts receivable and accounts payable ledgers, payroll processing and compliance with laws and as a part of the fast-growing BPO company, you will be part... 

Department: SpiralScraper Location: Remote Philippines (Iloilo) Compensation: $800 - $900 / month Description We're looking for someone great to join our Scraper team! Your primary task is to audit A/B tests via the Company's proprietary software. You will...

 ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts to join our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations... 

 ...Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated... 

 ...tools and analysis. • Translating that demand into necessary workforce supply for the long/medium and short term. This will include managing...  ...timelines Roles & responsibilities: • Serve as an Analyst on the identification and interpretation of trends and insights... 

 ...to payroll timely. Escalate all employee concerns to HR Business Partner and Shift Manager Coordinate with Shift Manager and Workforce department about team member's shift, days off, and leaves (vacation leave, sick leave, maternity/paternity, etc.) Escalate... 

 ...national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by... 

 ...BPO operations. The role focuses on building efficient, data driven recruitment processes that improve speed, quality of hire, and workforce readiness across both Work-in-Office (WIO) and Work-At-Home (WAH) environments. This leader will partner closely with... 

 ...national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not...