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- ...CALL CENTER AGENT (ON-SITE BATANGAS CITY) Starting salary package for Probationary: PHP 15,500 - PHP 16,500. Starting salary for Freelance... ...Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general...
- ...Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO)...
- ...Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- ...JOB SUMMARY We are seeking an experienced, results-driven Call Centre Manager to lead and develop our multi-channel contact centre... ...) Team Leadership and Development The Call Center Manager will be responsible for building and maintaining high-performing...
- We are looking for a Call Center Coordinator to be the first point of contact for our customers. In this role, you will handle incoming support calls, create and route support tickets, coordinate technical support schedules, and assist with administrative workflows that...
- ...PH Full-Time Hourly MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
- ...description: Maintains relationship with external stakeholders. Presents QA strategies, scores, deep dive analysis on client touch base calls, business reviews and calibration calls Escalates client-related issues to Vendor Management that are affecting performance...
- ...Job Description The Healthcare Call Center Trainer (PHRN) is responsible for designing, delivering, and evaluating training programs... ...to collaborate effectively with cross‑functional teams. **Virtual Processing - Monday to Friday, 10am to 7pm Why Join Us...
- ...Call Center Representative 100% Remote / Part-Time and Full‑Time Schedule Available / Customer Service Focused Are you passionate about helping people and delivering outstanding service We're hiring a Call Center Representative to be a key driver in connecting customers...
- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent...
- ...Be part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description: Outbound Calls: Conduct... ...Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative...
- Job description: Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner. Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and...
- ...to a long-term contract or full-time role. Must have a Windows laptop. Minimum Qualifications Company Description: Nova Virtual Assistants are looking for a creative and Marketing Assistant to help manage and assist our clients. In this role, this is a full-...
- ...Job Title: Call Center Agent Work Arrangement: Remote (Philippines) Job Type: Full time Work Location: Philippines Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales...
- ...Description Handle inbound and outbound calls with professionalism and efficiency. Provide excellent customer service by addressing customer inquiries and resolving issues. Maintain accurate records of customer interactions and transactions. Collaborate with...
- ..., enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department leaders to identify training needs...
- ...Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO)...
- ...Invoice for international shipments. Answer inbound and outbound calls as well as assist customers who have specific inquiries on their... ...meet the target SLA Will have some specific task to the Call Center like specialization of accounts/customers or added reporting...
8400 $ per year
...Key Responsibilities: Answer incoming calls and respond to customer queries Make outbound calls for follow-ups or customer outreach... ...where required Requirements: Prior experience in a call center or customer service role is preferred Clear and confident...- Qualifications: College graduate with a Bachelor's degree At least 2 years of relevant experience as an Assistant Manager or Supervisor Strong computer skills, including advanced MS Office proficiency Excellent people management and performance coaching skills...
12000 $ per year
...Key Responsibilities: Handle inbound and outbound calls from customers Provide accurate information about products and services... ...Bachelor’s degree is a plus) Previous customer service or call center experience preferred, but not required Strong communication and...- ...Salary: $700 - USD 900/month Key Responsibilities: Answer incoming calls and respond to customer queries Make outbound calls for follow-... ...where required Requirements: Prior experience in a call center or customer service role is preferred Clear and confident English...
- ...Employee Engagement Activities ~ Opportunities for Internal Mobility Job Purpose The Operations Supervisor, Healthcare Call Center is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training...
- ...with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and... ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO...
- ...to ensure they quickly get a replacement or repair if anything does go wrong. What you will be doing: The Senior Manager, Call Center Operations will lead a team of Managers by providing them with direction, support, and career development. Demonstrate innovation...
- Angeles City, PH Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...
- ...Job Title: Call Center & Administrative Support Specialist Industry : Healthcare Employment Type: Remote Position Overview We are looking for a highly organized, detail-oriented, and proactive Call Center & Administrative Support Specialist to join our...
- ...CALL CENTER TRAINER (Permanent WFH) Starting salary: PHP 18,000 - PHP 23,000 (Please apply only if the salary offer meets your expectations... ...Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general...
- Be part of a passionate team and create opportunities! CALL CENTER AGENT (ON-SITE) Job Description: Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales Data entry to...
- ...eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines. Role Description This is a full-time onsite position based in Quezon City for a Call Center Specialist at Patra Corporation. The Call Center...