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- ...Healthcare BPO - Payer / Provider) Reporting to: Global Head Training Work Location: Iloilo, Western Visayas, Philippines - Work... ...which will be working with the other members of the Training, Operations, and the Quality teams to manage conduct of new hire training,...
- ...Job Description Responsible for researching, planning, developing, and conducting corporate/organizational training programs to employees to increase productivity for various departments. Responsibilities Training and Development Designs training materials...
- ...LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on...
- ...About the Role As Director, Training , you will lead the strategic direction, design, and execution of enterprise-wide training initiatives... ...leadership role requiring strong expertise in BPO training operations, adult learning principles, LMS management, and training...
- ...the role and dictated by the needs of the business. Hires, trains, coaches, counsels, and evaluates performance of direct reports... ...equivalent background. Qualifications ~2-3 years' experience as Operation Manager ~ Preferably with Health Care Industry background ~...
- ...customer service skills. In addition to this, trainers provide cross training, new product training, updates, refreshers, and recursive... ...parties; • Signs off trainees with individual reports to the operations supervisor; • Records and explains training attrition; •...
- ...As a Client Operations Specialist , your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate...
- ...Philippines , backed by international fintech investors and operated through SEC-registered financial institutions . It is committed... ...promote a culture of accountability and compliance. Support training initiatives related to operational excellence, compliance, and...
- ...Fulltime | Iloilo (Onsite) | 7 PM- 4 AM shift About the Role As a Operations Support Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks...
- ...About the role You'll play a key role in keeping our operations running smoothly. Every day brings a variety of tasks that require focus, problem-solving, and timely decision-making. You'll manage inbound and outbound calls, raise and track work orders, coordinate urgent...
- ...Vice President Operations (Talent Acquisition) The objective of this role is to appoint internally or hire a Talent Acquisition VP with a strong proven track record in successfully managing BPO Operations . This role ensures that hiring strategies are driven by real...
- Job Type: Full-time, 7 PM- 4 AM Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City If you've already applied, please keep your lines open from 9:00 AM to 4:00 PM, Monday to Friday. Our hiring team may call you for an initial discussion....
- We’re looking for a Client Operations Specialist with 1 - 5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the timely follow-through of...
Cooee Inc
Iloilo1 day ago - About the Role We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. As a Helpdesk Support Officer, your...
Cooee Inc
Iloilo27 days ago - ...procedures, risk assessments, and incident management tailored to 24/7 operations, high‑density office environments, and client/regulatory... ...identify safety hazards in production floors, huddle areas, training rooms, pantries, and sleeping quarters Monitor workstation...
- ...unsafe practices to Project Management and HSE APAC Region. ~ Training & Awareness ~ Conduct HSSE onboarding & induction for staff... ...innovation and helps us better serve the global communities we operate in. As an equal opportunity employer, we provide employment opportunities...
- ...performance concerns that may affect agnent's fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods... ...Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from...
- ...1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that... ...get-togethers to celebrate our wins, and sponsor work-related training and conferences. Be part of a growing mission-oriented business...
- ...Description As an Area Sales Supervisor, you will oversee the sales operations within your assigned region to achieve sales targets and drive... ...to improve team performance and client satisfaction. Training team members and ensuring excellent customer service will also...
- ...executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in Asia and partner with leading brands to drive... ...growth-oriented creative culture. Identify skill gaps and training opportunities within the team. Qualifications & Requirements...
- ...assistance to patients and guests while supporting daily frontline operations. Job responsibilities include, but are not limited to:... ...workplace. Adaptability & Willingness to Learn ~ Open to training, coaching, and working in a fast-paced hospital environment....
- ...requests to ensure disputes are accurate and warranted. Perform training to consumers educating them on reports, claim information,... ...attitude. Ability to follow strict guidelines and standard operating procedures a MUST. Detail oriented with a critical degree of...
- ...gondolas and merchandise display. Ensure that the store's daily operation is properly managed. Keeping the store tidy and clean.... ...by complying with legal requirements. Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job...
- ...printouts, and distributes information to appropriate departments Operates a data entry device to key and/or verify a variety of standard... ...procedures and makes sound decisions Has prior relevant training or related work experience Has working knowledge and skills Recommended...
- ...customers to appropriate business contacts Works within standard operating procedures and/or analytical methods Works with a moderate... ...customer service in contact center environment or equivalent training (2 years preferred) Willing to work on business unit...
- ...and ensure all SPII is handled in accordance with organizational and legal standards. Cross-Training Across Lines of Business within the full Customer Due Diligence Operations: Analysts are expected to be cross-trained and capable of performing Customer Due Diligence...
- ...Sorts, receives and transmits incoming and outgoing Engineering Operations-related documents (such as but not limited to sealed... ...the venue and or room to be used, and food during the meetings/ trainings Restocks supply closet of the team Reviews and revises administrative...
- ...Bereavement Assistance ~ Free Lunch Daily ~ Paid Time Off ~ Training and Staff Development ~ Employee Engagement Activities ~... ...required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer...
- ...ensure resolution Recognize and alert supervisor to trends in operations. Identify, research and resolve customer issues using the... ...Recommend process improvements Assist in on the job training for new associates, as required Attend virtual calls and meetings...
- ...invoices for payment and managing purchase orders to support HR operations – Review invoices with business partners, manage timely... ...public facing privacy policies. Complete any required privacy training. Promptly report any known or suspected loss, theft or unauthorized...
