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- Job Title- Assistant Manager- Process Training Location- Megaworld, ILO(Onsite) Shift- Night Shift Req 3-5 yrs of experience... ...training for new hires and tenured employees. 2- Collaborate with operations and quality teams to identify training needs and develop...
- ...LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on...
- ...manages a team of CSR's in the optimal execution of call center operations activities (i.e.taking calls, addressing customer issues /... ...procedural updates by coordinating for / facilitating recurrent training of agents. Gathers information on Client updates on policies and...
- ...utilization and retention • Ensures program has proficient training, staff development, and effective employee relation/recognition... ...standards; define and implement any corrective actions needed to meet operational performance • Analyze and maintain all Client Service Level...
- ...Job Title: Associate Director – RCM Operations Location: Ilo-ilo Department: Revenue Cycle Management (RCM) Reports To: Director... ...operations across the revenue cycle. Work with quality and training teams to ensure accuracy, consistency, and upskilling within...
- ...Job Description Duties & Responsibilities Ensure strategic alignment of the training cluster with business goals. Manage day-to-day training operations. Identify training needs by consulting with stakeholders and using needs assessments. Evaluate individual...
- ...The Customer Operations Specialist plays a key role in enabling Sales, Trade, and Brand Marketing to achieve excellence in-store—ensuring availability, visibility, and strong promotions execution . This role oversees merchandising partners, drives category management...
- ...making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within the...
- The Operations Staff is primarily responsible for the accurate counting of the cash collections from DPU (Deposit Pick-Up) Client under Off-site verification facility of the bank. Responsibilities Ensures that all cash collections are counted and verified accurately...
- ...and evaluate accuracy of work, identify opportunities to develop people, improve processes and drive results Manage day-to-day operations including queue and staffing management to ensure overall department operations meet service level objectives and metrics i.e.,...
- Responsible in operating industrial forklifts to move products in the warehouse, to load and unload products from trucks, trailers, and shipping containers, and if required, may at times provide service outside company premise. JOB QUALIFICATIONS: - Highschool Graduate...
Exclusive Distributors of Asia Brewery Inc.
Iloilo21 days ago - ...enforce health and safety policies specific to office and BPO operations Conduct regular inspections of workstations, common areas,... ...) and ensure readiness of emergency response teams Provide training and awareness sessions on workplace safety, ergonomics, and health...
- ...completion of their duties and responsibilities. • Conduct daily operational assessments to ensure team growth and efficiency. • Monitor... ..., assertive, creative, innovative, adaptable, and analytical. • Willing to undergo two (2) weeks of training in Ortigas, Pasig.
- ...to helping SMEs build strong HR foundations, streamline people operations, and stay compliant with labor regulations. We provide... ...collection and orientation. Coordinate with departments for training and role familiarization. Manage clearance, exit interviews...
- ...driving modern HR practices across project sites and head office operations. This role will balance operational excellence with people... ...Organization Development initiatives, including technical and safety training coordination, supervisor and foreman development, leadership...
- ...performing at this level will be required to utilize skills from training, education, experience, or certifications to fulfill their... ...Follow up with customer's issue through mandatory callbacks Operating System ~ Works through different Windows most recent operating...
- ...guidelines. Adhering to Business/Process requirements as per SOP/Training Module. Develop in-depth knowledge of their process/... ...positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST Must ability to work quickly in a fast-...
- ...customers to appropriate business contacts Works within standard operating procedures and/or analytical methods Works with a moderate... ...customer service in contact center environment or equivalent training (2 years preferred) Willing to work on business unit...
- ...Restaurants, Inc. (VIFRI) is a subsidiary of Viva Group of Companies, operating seven international brands nationwide. The company aims to be... ..., ensuring customer satisfaction, managing staff hiring and training, and maintaining high standards of food & beverage service....
- ...Academy Program for purposes of preparing for the NCLEX. Undergo training. ~ Pursue completeness and timely submission of NCLEX and... ...to training and Company Code of Conduct. ~ Assists business operations production as appropriate. Provide insights, risks and recommended...
- ...executes integrated digital, analytics, and marketing solutions. We operate in 11 markets in South and Southeast Asia and partner with... ...Google Ads integrates with e-commerce growth. Complete internal training modules on marketplace fundamentals, analytics, and campaign...
- ...issues, perform installations and upgrades, and ensure the smooth operation of desktop systems within an organization. The role requires... ...records of technical issues and solutions in a ticketing system. Train end-users on basic troubleshooting techniques and the proper...
- ...together through spirited teamwork About the Role : Supports Operations Quality Analysts and ensures tasks / responsibilities are... ...updated. Verint - Ensures tool's usage, as well as self-training for all available versions, practices and maintains an open communication...
- ...translating customer journeys and internal workflows into AI-ready process formats. This supports automation, SmartAgent training, and operational transformation across clients. The role also includes proofreading other process specialist guides to ensure accuracy, consistency...
- ...Bereavement Assistance ~ Free Lunch Daily ~ Paid Time Off ~ Training and Staff Development ~ Employee Engagement Activities ~... ...required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer...
- ...You will work within the Sales Office (SO) to ensure that operational and financial controls are in place and are in accordance with... ...You must also possess effective communication, presentation, training, planning and organizational skills, and controls mindset You...
- ...Improvement • Note all situations that arise that were not covered in training or in previous updates. Work with the Shift Manager to ensure... ...concerns that may affect agent's fulfillment of role in Operations. • Monitor service calls, e-mails, and other contact methods...
- ...systems to normal service and documenting solutions and updating training materials for the wider audience. Technical/Functional... ...positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST Must ability to work quickly in a fast-...
- ...Passion for Growth: We invest in your development with ongoing training and opportunities for advancement. Seek opportunities to learn... ...and problem-solving skills. Strong understanding of major operating systems and consumer technologies. Proven ability to handle...
- ...gondolas and merchandise display. Ensure that the store's daily operation is properly managed. Keeping the store tidy and clean.... ...by complying with legal requirements. Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job...
