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- ...Healthcare BPO - Payer / Provider) Reporting to: Global Head Training Work Location: Iloilo, Western Visayas, Philippines - Work... ...which will be working with the other members of the Training, Operations, and the Quality teams to manage conduct of new hire training,...
- ...Job Description Responsible for researching, planning, developing, and conducting corporate/organizational training programs to employees to increase productivity for various departments. Responsibilities Training and Development Designs training materials...
- ...the role and dictated by the needs of the business. Hires, trains, coaches, counsels, and evaluates performance of direct reports... ...equivalent background. Qualifications ~2-3 years' experience as Operation Manager ~ Preferably with Health Care Industry background ~...
- ...evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) •... ...of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals...
Concentrix
Iloilo14 hours ago - ...As a Client Operations Specialist , your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate...
- ...About the role You'll play a key role in keeping our operations running smoothly. Every day brings a variety of tasks that require focus, problem-solving, and timely decision-making. You'll manage inbound and outbound calls, raise and track work orders, coordinate urgent...
- ...The Talent Operations Associate plays a crucial dual role in ensuring a smooth and positive experience for all candidates visiting the Recruitment Hub while efficiently managing administrative tasks and coordinating pre-employment assessments. This position serves...
- ...Role Description This is a full-time on-site role as a Training and Quality Manager. The Training and Quality Manager is responsible... ...'s degree in Education, Business Administration, or other relevant field Experience in contact center operations is a plus...
Concentrix
Iloilo1 day ago - ...JOB SUMMARY: Provides support and guidance to operations staff so that the company’s goals and objectives are achieved. DUTIES... ...its Goals or Key Performance Metrics. • Works with the Training team regarding the development and design of Training programs...
inspiro
Iloilo4 days ago - ...Role Purpose The Systems & Operations Analyst acts as the primary architect for ThinkPac’s operational efficiency. Unlike a traditional... ...the internal point of contact for system queries, providing training and support to the broader team. 2. Analytical Purchasing &...
WrkPod Careers
Iloilo2 days ago - ...Job Summary: Organize and oversee the operations of several stores. Their responsibility for the overall success of the stores is by... ...and quality management of stores. Conduct quality management training for the service crew. Performs monthly audits and quality,...
Potato Corner
Iloilo2 days ago - ...Job Summary: We are seeking experienced Group Manager/Sr. Operations Manager to oversee teams and leaders. This role is responsible... ...consistently achieved. Partner with support functions (QA, Training, Workforce, HR) for smooth operations. Analyze performance...
WNS Careers - Philippines
Iloilo4 days ago - ...in handling a Collections account is required ** The Supv Training and Quality assist with the analysis, scheduling and... ...with Trainers • Coordinate with the Quality Supervisor and Operations on consistency issues • Create and maintain consultant training...
Concentrix
Iloilo2 days ago - Job Type: Full-time, 7 PM- 4 AM Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City If you've already applied, please keep your lines open from 9:00 AM to 4:00 PM, Monday to Friday. Our hiring team may call you for an initial discussion....
- ...and deliver excellent customer experiences. This role ensures operational efficiency, adherence to company policies, and the professional... ...and prepare reports. Coordinate with support teams (QA, Training, Workforce) Drive employee development and team engagement....
WNS Careers - Philippines
Iloilo14 hours ago - ...Position: Operations Manager MHR: Looking for seasoned Operations Manager! Start date: As soon as possible Account: CS/Retail... ...-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and...
Concentrix
Iloilo14 hours ago - ...Job Title: Team Leader, Operations Job Description: The Team Leader, Operations is responsible for the day-to-day supervision... ...other Team Leaders and ManagersProviding input into selecting, training, developing, and completing performance appraisal of work...
Concentrix
Iloilo14 hours ago - ...procedures, risk assessments, and incident management tailored to 24/7 operations, high‑density office environments, and client/regulatory... ...identify safety hazards in production floors, huddle areas, training rooms, pantries, and sleeping quarters Monitor workstation...
- About the Role As an Onsite Lead you will serve as Cooees primary culture carrier and operational leader in Iloilo. This role is responsible for deepening Cooees culture, strengthening relationships with stakeholders locally and overseas, and ensuring smooth office operations...
Cooee Inc
Iloilo12 days ago - ...unsafe practices to Project Management and HSE APAC Region. ~ Training & Awareness ~ Conduct HSSE onboarding & induction for staff... ...innovation and helps us better serve the global communities we operate in. As an equal opportunity employer, we provide employment opportunities...
- ...performance concerns that may affect agnent's fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods... ...Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from...
- ...1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that... ...get-togethers to celebrate our wins, and sponsor work-related training and conferences. Be part of a growing mission-oriented business...
- We’re looking for a Client Operations Specialist with 1 - 5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the timely follow-through of...
Cooee Inc
Iloilo24 days ago - ...Description As an Area Sales Supervisor, you will oversee the sales operations within your assigned region to achieve sales targets and drive... ...to improve team performance and client satisfaction. Training team members and ensuring excellent customer service will also...
26900 - 36200 Php
...Passion for Growth: We invest in your development with ongoing training and opportunities for advancement. Seek opportunities to learn... ...and problem-solving skills. Strong understanding of major operating systems and consumer technologies. Proven ability to handle...- ...and ensure all SPII is handled in accordance with organizational and legal standards. Cross-Training Across Lines of Business within the full Customer Due Diligence Operations: Analysts are expected to be cross-trained and capable of performing Customer Due Diligence...
- ...printouts, and distributes information to appropriate departments Operates a data entry device to key and/or verify a variety of standard... ...procedures and makes sound decisions Has prior relevant training or related work experience Has working knowledge and skills Recommended...
- ...requests to ensure disputes are accurate and warranted. Perform training to consumers educating them on reports, claim information,... ...attitude. Ability to follow strict guidelines and standard operating procedures a MUST. Detail oriented with a critical degree of...
- About the Role We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. As a Helpdesk Support Officer, your...
Cooee Inc
Iloiloa month ago - ...arrival inquiries. What we’re looking for: ● Shipping and Logistics professional with 5 years or more experience in supply chain operations, transportation, and inventory management. ● Proficient in advanced Excel for analysis, reporting, and process improvement. ●...
Cooee Inc
Iloilo12 days ago
