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- ...About the Role As Director, Training , you will lead the strategic direction, design, and execution of enterprise-wide training initiatives... ...leadership role requiring strong expertise in BPO training operations, adult learning principles, LMS management, and training...
- ...Description: Mainly responsible for facilitating classroom training and other training related interventions for the purpose of developing... ...employees as well as refresher training for employees in BAU Operations Set up daily/weekly huddles with trainees to track progress...
- ...and assessing performance. Responsibilities: ~ Hiring, training, and preparing call center representatives to respond to customer... .... ~Understands and embraces the business and call center operations strategic direction. ~ Performs other duties as assigned....
- ...Job Summary The Supervisor I, Operations Management plays a critical role in managing day-to-day operations for healthcare provider... ...overseeing staff, maintaining quality assurance, facilitating training, and ensuring accurate and timely verification of healthcare...
- ...Job Title: Associate Director – RCM Operations Location: Ilo-ilo Department: Revenue Cycle Management (RCM) Reports To: Director... ...operations across the revenue cycle. Work with quality and training teams to ensure accuracy, consistency, and upskilling within...
- ...The Customer Operations Specialist plays a key role in enabling Sales, Trade, and Brand Marketing to achieve excellence in-store—ensuring availability, visibility, and strong promotions execution . This role oversees merchandising partners, drives category management...
- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation... ...and long-term success of Representatives through coaching, training, development, and performance management Assign tasks,...
- ...Overview : Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to... ...necessary responses to resolve such matters. Occasionally conducts training for Team Captains in order to equip them with the necessary...
- ...: Ensures the physical infrastructure of the business is operational. Identifies areas for greater efficiency and cost-saving. May... ...provide support for Business Continuity Planning (BCP). Hires, trains, coaches, counsels, and evaluates performance of direct reports...
- ...performance concerns that may affect agent's fulfillment of role in Operations. Monitor service calls, e-mails, and other contact methods... ...Responsible in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the...
- ...guidelines. Adhering to Business/Process requirements as per SOP/Training Module. Develop in-depth knowledge of their process/... ...positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST Must ability to work quickly in a fast-...
- ...Quality Forms and analyzing data from evaluations to prepare floor Training Needs · Designing action plans for the skill set to improve... ...initiatives within the team. Proficiency in technical operating systems or platform · MS Office applications such as Excel,...
- ...role is responsible for the design, development, and delivery of training and quality programs for customer service representatives,... ...recommendations for improving the overall quality of service for Operations based on analysis and reports generated by the Learning...
- ...enforce health and safety policies specific to office and BPO operations Conduct regular inspections of workstations, common areas,... ...) and ensure readiness of emergency response teams Provide training and awareness sessions on workplace safety, ergonomics, and health...
- ...infection control, radiation safety, and Cath Lab protocols. Operate and assist in maintaining Cath Lab equipment and supplies.... ...Catheterization Laboratory, ICU, ER, or Critical Care Nursing. Training or certification in Basic Life Support (BLS) and Advanced Cardiac...
- ...to helping SMEs build strong HR foundations, streamline people operations, and stay compliant with labor regulations. We provide... ...collection and orientation. Coordinate with departments for training and role familiarization. Manage clearance, exit interviews...
- ...driving modern HR practices across project sites and head office operations. This role will balance operational excellence with people... ...Organization Development initiatives, including technical and safety training coordination, supervisor and foreman development, leadership...
- ...performing at this level will be required to utilize skills from training, education, experience, or certifications to fulfill their... ...Follow up with customer's issue through mandatory callbacks Operating System ~ Works through different Windows most recent operating...
- ...professionally Stay up to date with product knowledge promotions and training Follow scripts policies and procedures while using... ...(Word Excel Outlook PowerPoint) Familiarity with Windows operating systems Skilled in troubleshooting and follow-up Able to...
- ...Office (Word Excel Outlook PowerPoint) Familiarity with Windows operating systems Skilled in troubleshooting and follow-up Able to... ...you easier access to quality care Free meal during training Career growth and learning Allowances for rice clothing...
- ...systems to ensure they are within regulatory limits. Provide training to staff on environmental policies and pollution control... ...innovation and helps us better serve the global communities we operate in. As an equal opportunity employer, we provide employment opportunities...
- ...issues, perform installations and upgrades, and ensure the smooth operation of desktop systems within an organization. The role requires... ...records of technical issues and solutions in a ticketing system. Train end-users on basic troubleshooting techniques and the proper...
- ...translating customer journeys and internal workflows into AI-ready process formats. This supports automation, SmartAgent training, and operational transformation across clients. The role also includes proofreading other process specialist guides to ensure accuracy, consistency...
- ...Bereavement Assistance ~ Free Lunch Daily ~ Paid Time Off ~ Training and Staff Development ~ Employee Engagement Activities ~... ...required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer...
- ...and results-driven General Manager (Pension House) to lead the operations of our boutique hotel in Jaro, Iloilo City. With approximately... ...and increase revenue Lead the recruitment, onboarding, training, and performance evaluation of hotel staff Set and monitor Key...
Iloilo Grand Emperor Trading Corp
Iloilo22 days ago - ...Proficient in AutoCAD, SketchUp, Microsoft Office, and at least one rendering software (V-Ray or Lumion). Has developable public speaking and presentation skills. Amenable to work at Profriends Center Iloilo, Pavia. Open to be trained at Lancaster New City, Cavite....
- ...documentation and audit evidence Coordinate audit responses and information requests Maintain audit-ready records at all times Training, Inductions & Communication Coordinate remote inductions and project briefings Maintain digital training and competency...
- ...maintainable applications. Contribute to troubleshooting, debugging, and improving existing systems. Engage in continuous learning and training sessions to enhance technical expertise. Qualifications Bachelor’s degree in Computer Science, Information Technology,...
- ...variety of technical support to multiple level end users in diverse technical areas. Support includes troubleshooting, researching, and training for proprietary products. Additionally, you will provide exceptional support and service through highly engaging customer...
- ...Responsible to manage c apacity Planning, Scheduling, Forecasting, Real Time Management, and Reporting To coordinate with operations and various departments on a regular basis Daily Monitor all required KPIs effectively to ensure they meet their targets Manage...
