Tier 1 ucaas analyst jobs

About the role: As an NOC Engineer - Tier 1, you will be the first responder for business-impacting problems that arise in our customers' environments. Fast, effective, and courteous service is the lifeblood of our organization, and this position requires nothing less.... 

 ...defined networking, Masergy enables unrivaled, secure application performance across the network and the cloud with Managed SD-WAN, UCaaS, CCaaS and Managed Security solutions. Industry leading SLAs coupled with an unparalleled customer experience enable global enterprises... 

Your Key Responsibilities • Answers phone calls and provides important information/ assistance to clients. • Checks mail, fax and internet mail to provide customer assistance. • Manages computer/on-line guidelines for the purpose of responding to customer queries.. ...

BRIEF JOB DESCRIPTION / NATURE OF WORK: • Implement computer security standards, policies and guidelines for all systems, the enterprise network and database to ensure the confidentiality, availability and integrity of the bank’s information is preserved at all times. ...

1. Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper...  ...developed products and services. 20. Coaches Jr. Business Analysts on business requirements gathering from external and internal stakeholders... 

Minimum 2 years related experience or equivalent combination of education and experience.  Experience with help desk support software and ticketing systems  Excellent oral and written communication skills  Advanced technical knowledge in areas such as Windows ...

 ...About The Opportunity Netrix Global is seeking a Tier 1 Support Technician is responsible for intaking Netrix Global customers phone calls, emailed incidents, and service requests. Performing initial assessments of alerts and escalating per customer procedures will... 

 ...exposure without leaving the country, fostering an environment where learning, leadership, and personal growth never cease. As a Tier 1 Customer Support , you will be responsible for responding promptly and professionally to incoming customer inquiries and issues via... 

TaskUs Company Position: Financial Tech Support (Fraud Analyst) Site: Anonas, Quezon City & Ortigas, Pasig Starting Date: February...  ...: HS/SHS Graduate Candidates must have at least 1 year Financial experience, Experiences whether Fraud Analyst, Credit... 

Take direction from the Tier 1 Support Specialist and work with the Support Team to maintain relationships with each of their assigned accounts and take responsibility for resolving issues and servicing the clientu0027s needs. Duties and Responsibilities: Provide client... 

 ...PREFERRED REQUIREMENTS: Good English written and communication Good comprehension and analysis - if measured should be in the upper 1/2 percentile Desire and commitment to do work onsite Able to do 24/7 shifts including Holidays– shifts rarely change- catered to... 

 ...a pivotal role in shaping international landscapes, transcending geographical borders, and leaving a legacy in the industry. As a Tier 1 Engineer , you will be responsible for handling general customer inquiries about our client's product. Your role will involve troubleshooting... 

Duties & Responsibilities Performs Systems Administration functions (User Account Management, Hardware and Software Maintenance, Inventory, and Licenses). Ensures security and availability of data through proper backup and verification procedures. Ensures the ...

 ...shapes the digital landscape for generations to come. A Preview of Your Role Be part of our client's team as a Tech Support Tier 1 , prioritizing service desk requests, providing end-user support, troubleshooting technical issues, managing user accounts, and... 

 ...Position Summary We are seeking a dedicated and knowledgeable Tier 1 Helpdesk Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of issues, and maintaining... 

 ...do, from being purpose driven and providing personalized support, to executing with tenacity. Job Details Support Technician Tier 1 Eastwood Libis, Quezon City (Work from Home) Monday to Friday | Between | 7 PM - 6 AM Responsibilities Diagnose and resolve... 

 ...methodically and meet deadlines. Degree in Design, Fine Arts or related field is a plus. Strong communication, conceptual thinking, typography skills and design skills 1-2 years of experience in graphic design Proficient in Adobe Creative Suite Portfolio of work

QUALIFICATIONS: • Candidates must have at least 1 year Financial experience, Experiences whether Fraud Analyst, • Credit Card support, Banking or any Financial Tech campaign • B2 Excellent communication skills • Must be willing to work onsite here in Anonas Job... 

 ...challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related incidents or requests.  By working in an...