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- ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
TalentGate Solutions
Taytay, Rizalmore than 2 months ago 7200 - 8400 $ per year
...We’re looking for a tech-savvy, customer-focused Technical Support Engineer who thrives on solving problems and creating seamless user experiences. In this role, you won’t just fix issues — you’ll become a trusted technical partner for our customers, ensuring they get...- ...different IT tools/applications, providing full setup/configuration/support. • Deals with walk-up requests and ticket/call escalations... ...IT Systems, and wider support team to ensure any recurring technical issues are addressed and any training or documentation...
- ...About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting, escalating to the engineering team, and handling escalations from the tech support team. The areas of technical support for our wireless and Power Over Ethernet...
- ...and social impact seriously. They are committed to delivering top-tier customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a passion for helping customers and possess the required skills, we encourage...
- If you are a Technical Support Engineer professional looking for an opportunity to grow your career, this gives you the chance to be trained in product knowledge, troubleshooting, and training delivery. You will be equipped to handle Tier 1, 2, and 3 pre‑sales and post...
- ...Octal Philippines Inc. is looking for a Field Technical Support specialist to provide on-site technical assistance and support for network systems, hardware, and software. This role involves troubleshooting, maintenance, and ensuring client satisfaction through effective...
- ...more interconnected world. Job Description Provide technical guidance to Certification Center to help achieve Quality Goals... ...and take corrective actions. · Provide PCA-related technical support as required by Management. · Ensure compliance of the Certification...
6 $ per hour
...HEROIC Cybersecurity ( HEROIC.com ) is seeking a Tier 2 Technical Support Specialist to deliver expert, customer-focused technical support that keeps our customers’ technology running securely and seamlessly. This role sits at the frontline of the HEROIC customer experience...- ...Technical Support Analyst Work setup: Weoperatein a hybrid work environment, and we encourage applicants who are open to working in the officetwo days a weekto apply. Work schedule:Must be open to shifting schedules: 8am 4pm and 3pm 11pm Manila Time Employment...
- If you are a Senior Team Leader, Technical Support professional looking for an opportunity to grow your career, this gives you the chance to manage the daily operations of the team and support the Supervisor and Operations Manager in meeting and improving service levels...
- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verification, and restore operations. Troubleshoot...
- ...Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity... ...efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance....
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement... .... Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders...
- ...the customer’s life cycle. About the Team : The Client Support team is a highly collaborative organization that works together... ...Advance problem-solving skills Ability of grasp technical knowledge and or not afraid to ask for clarification on functional...
- ...Role Responsibilities: Handle customer or client concerns related to SQL / technical support Assist with basic troubleshooting and issue resolution Analyze customer queries and provide accurate support Document cases, updates, and resolutions properly Coordinate...
- ...The Role: As an SQL Technical Support Voice representative, you will be responsible for providing exceptional technical support to clients utilizing SQL databases. You will work closely with customers to troubleshoot issues, provide solutions, and ensure a high level...
- If you are a Senior Engineer I, Digital Technical Support professional looking for an opportunity to grow your career, this gives you the chance to directly provide sales support to the Digital Sales team in engaging with customers managed by Digital Sales Engineers for...
- ...The Technical Support Representative provides technical and customer support for device-related inquiries, resolving operational and troubleshooting issues through clear, timely, and empathetic communication. This role ensures accurate documentation, regulatory compliance...
- ...Position Overview: The HubSpot Technical Support Specialist is responsible for addressing and resolving day-to-day issues, technical challenges, and system optimizations related to the HubSpot platform. This role ensures seamless functionality of HubSpot tools, integrations...Remote job
- ...the role Serve as the first point of contact (Level 1) for technical and operational issues affecting banking and financial services... ...and operational stability About the team ~ Part of Client Support Operations team supporting banking and financial services...
- ...to ask you: Are you FIS? Role location: Hybrid (three days in-office, two days virtual) About the role: As a Product Technical Support, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer...
- ...world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Senior Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the...
- ...Join a Service Desk organization that provides centralized support across core platforms and services, focused on access, connectivity... ...States, delivering responsive, secure, and customer-focused technical assistance. Work closely with fellow support analysts, team...
- ...development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time zone OR 9:00 - 18:00 in US EAST time zone...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- Our client, an IT service management company, is searching for a Technical Support Engineer II to join their project in the Philippines. Position Title: Technical Support Engineer II - Remote Position Type: Full time 1 year contract Start Date: ASAP Location: Manila, Philippines...
- ...Job Summary The Technical Support Specialist L2 serves as the Tier 2 escalation point for technical support within the organization, working closely with the Helpdesk Technician I and the Network & Security Analyst. This role goes beyond traditional support by leveraging...
- ...The Cynet Support Team provides expert technical support to global customers and is responsible for: Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required). Working closely with customers to ensure full deployment...
- By joining us as an Engineer I Technical Support, Quote to Book , you will be providing technical sales and application support to Emerson Process Management-Australia and New Zealand (ANZ) in generating quotations for ANZ operating units. In this capacity, you will have...
