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- ...smartwatch product. You will respond to inquiries, troubleshoot issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also... ...smartwatch, escalating complex cases to technical teams when necessary. Feedback...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...find EMPATHY WHAT IS YOUR ROLE As the Team Captain, Technical Support , you are the operational and cultural leader of your... ...QA feedback loops. Excellent technical, diagnostic, and troubleshooting skills. Strong leadership and organizational abilities....
- ...handle; acts as an escalation point. Typical Key Tasks: Troubleshooting advanced hardware/software issues (e.g., OS errors, network... ...known solutions Escalating unresolved cases to L3 or vendor support Assisting in minor system/application deployments...
- ...We are seeking a Technical Support Engineer with strong hands-on experience in incident management... .... Configure, maintain, and troubleshoot hardware and software across MacOS and... ...access, connectivity troubleshooting, and basic configuration. Document processes,...
- ...organization is seeking a Senior Technical Enablement Lead (AI & Support Operations) to drive advanced technical... ...will support complex product troubleshooting, enhance team performance through... ...Hands-on experience with SQL, basic scripting (e.g., Python), ticketing...
- ...technology organization is seeking a Technical Enablement Specialist (AI & Support Operations) to support technical coaching, troubleshooting, and capability-building initiatives within... ...advantage. Candidates should have basic knowledge of SQL, scripting (e.g.,...
- ...You are the operational and people leader for a team of L2 Support Engineers. You own the team's performance, coaching and development... ...sustainable. What We Are Looking For • Experience leading a technical support or customer success team in a B2B software, SaaS, IT...
- DUTIES AND RESPONSIBILITIES: User Support and Troubleshooting Provide Level 1 and Level 2 support... ..., and VoIP systems. Respond to technical issues via Email, Viber, or Helpdesk... ...peripherals. Knowledge of networking basics (LAN/WAN, IP addressing, VPN access)....
Wisefund Finance Corporation
Pasig28 days ago - ...The Senior Technical Coach is responsible for leading both technical... ...and frontline Customer Support agents handling complex SaaS... ...role goes beyond technical troubleshooting, it ensures teams consistently... ...scripts). Apply basic to intermediate coding/scripting...
- ...Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching... ...coaching sessions focused on: Troubleshooting depth First Contact Resolution (FCR... ...copilots, automation scripts). Apply basic to intermediate coding/scripting (SQL,...
- ...mission? We are looking for an IT Support Technician to provide first-level technical support, manage IT incidents and... ...for incident management, remote troubleshooting, identity and access management,... ..., Azure AD / Entra ID, and basic user account administration....
- ...Key Responsibilities Build-out, support, and troubleshoot VoIP systems for a growing customer base... ...troubleshoot IP phones (Yealink) Provide basic support for Asterisk-based PBX systems... ...knowledge base Escalate complex technical issues to senior engineers when needed...
- ...client is seeking a Senior Technical Coach to lead technical capability... ...excellence for customer support teams handling complex... ...sessions focused on: Advanced troubleshooting techniques First Contact... ...processes. Perform basic to intermediate scripting and...
- ...Visaya, we aim to provide exceptional support and innovative solutions to meet and exceed... ...This is a full-time on-site role for a Technical Support Representative, located in... ...inquiries, resolve technical issues, provide troubleshooting support, and ensure customer...
Visaya KPO
Pasiga month ago - ...The Security Operations Support Analyst provides Tier 1 support for the organization... ...monitoring and a secondary focus on end-user technical support. This hybrid role works... ...while 50% focuses on helpdesk support and basic troubleshooting . This position is ideal for...
- ...computers and data racks. Support branch device deployment activities... ...and condition monitoring. Troubleshoot hardware, software, and... ...support, desktop support, or field technical support roles. Strong... ...and management. Basic knowledge of networking concepts...
- ...stakeholders to understand requirements and translate them into technical solutions. Provide technical leadership and mentorship... ...code reviews and ensure adherence to coding standards. Troubleshoot and resolve technical issues related to Appian applications....
- ...be a key part of our Client Experience Technical team. In this role, you are responsible for leading high-performing technical support operations while maintaining strong client... ...issues. Promote best practices in troubleshooting, investigation, customer communication,...
- ...to work with. This isn’t just another support role. It’s a chance to: ~Work across... ...Microsoft AD, Azure, M365, and Exchange Troubleshooting desktops, servers, firewalls, and... ...the trickiest ticket feels understood ~ Basic knowledge or hands-on experience with AI...
- ...V, or your Azure from your AWS, you're already speaking our language. The best part? While your primary focus will usually be supporting our US business, we're one global recruitment team. As hiring priorities evolve, so will your schedule. Some months you'll enjoy...
- .... We are looking for an IT Support Associate who has experience... ...with a strong aptitude for troubleshooting hardware and software issues... ...success in this role. Some basic systems administration duties... ...the ability to communicate technical concepts clearly to non-technical...
- ...Respond to and resolve incoming IT support requests from end-users via... ...issues. Diagnose and troubleshoot a variety of hardware and software... ...user account management. Basic knowledge of hardware... ...with the ability to explain technical concepts to non-technical users...
- Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig...
J-K Network Services
Pasiga month ago - ...Lead the team of developers, align technical direction, and provide leadership, support, and motivation Work with the Product Owners to develop... ...Excellent analytical, technical, diagnostic, and troubleshooting skills Proven ability to solve problems creatively...
- ...Overview We are seeking an experienced Technical Coach - Trainer to drive technical capability development across customer support teams through coaching, mentoring, and... ...customer experience through advanced troubleshooting, structured coaching, and the adoption of...
- ...Create, and maintain features (Low hanging fruit/non critical path tickets) Requirements Qualifications: Experience as a Technical Lead and deep knowledge of frameworks for a given domain (for mobile, flutter, for backend nodejs, serverless, for java,...
- ...We are looking for a highly skilled Business Central Support Specialist to provide technical and functional support for Microsoft Dynamics 365... ...support, sales order management, financial transaction troubleshooting, master data administration, workflow configuration,...
- WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit....
Visaya KPO
Pasiga month ago - ...WHAT IS YOUR ROLE The Senior Team Captain, Tech Support is responsible for leading high-performing technical support and operations teams while ensuring... ...team. Provide guidance and support for complex troubleshooting and incident management. Establish and maintain...
