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- ...experienced help desk manager (with voice support experience) to oversee our IT Service... ...support team in providing exemplary technical support to our clients. You will be responsible... ...field Excellent analytical and troubleshooting skills. Overall, 10 + years of experience...
- ...CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+... ...a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and...
- ...Job Description The Tier 2 Technical Support Specialist responds to service tickets and... ...order to meet service level agreements. Troubleshooting and resolving hardware, software, application... ...are well versed in networking basics (experience with wireless, VLAN dense...
- ...Overview of the Role As a Technical Support Associate (TSA) for Paraplanning, the purpose of this role is to utilize the technical expertise of the team member to provide support and uplift our Paraplanners with technical support, by delivering training, coaching, and...
- ...Overview of the Role The Senior Technical Support Engineer at VBP represents the pinnacle of technical expertise within VBP's Support... ...Power Platform), conduct root cause analysis, and develop troubleshooting methodologies. Act as the incident commander during high-severity...
- ...CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+... ...situations Technical Requirements • Exhibits expert-level troubleshooting skills to ensure resolution of complex guest and property...
- ...CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+... ...escalated technical issues from Tier I Support, providing in-depth troubleshooting and timely resolution. Collaborate with Engineering...
- ...passion for customer satisfaction and the skills to troubleshoot in a technical environment Were looking for someone who can quickly become... ...challenges. What will you be doing The Technical Support Analyst role puts you inahigh-exposure support...
- ...handle escalations, advanced troubleshooting, and deeper network analysis... ...This is N OT a desktop support or general IT helpdesk. Not... ...or Microsoft support Basic IT troubleshooting No VoIP... ...Engineer, you are the first-line technical support for our clients....
- ...here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of... ...for technology and helping others In this role, you'll be troubleshooting with customers and helping to resolve their issues with a smile...
- ...- Develop and implement best practices for system support and maintenance. Professional & Technical Skills: - Required Primary Skill: Expert proficiency... ...data visualization techniques and tools. - Ability to troubleshoot and resolve technical issues efficiently. -...
- ...Job Summary As an Analyst for Specialty Support, you will support a dynamic team focused on providing on-demand technical expertise and assist in issue resolution for... ...level 1 to 2 solutions over the phone Troubleshoot product specific applications and corporate...
- ...CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+... ...organizational changes. Support learners by answering questions, troubleshooting issues, and providing follow‑up guidance. Collaborate...
- ...knowledge. A CL 11 Japanese bilingual support contributes to ensuring that services... ...expectations. He or she is functionally and technically skilled in providing first level of... ...and system incidents and requests using basic technical and service knowledge Assuming...
- ...meaningfully contribute to. Join us as a: Workspace Support Engineer In this role you’ll get to: Provide advanced... ...Capability to perform multiple tasks across different technical environments. Basic knowledge of change management principles and their relation...
- ...work onsite Amendable to any given schedule A team player Can work ASAP Job Description - Main contact of customers for 1&1 support - Improve weekly and monthly performance based on feedback from the team supervisor. - Proactively inform and report to the supervisor...
Trinity Workforce
Cebu City14 days ago - ...DAY ONE! Grow your career while being supported with comprehensive HMO as early as your... ...Profile What you'll bring (Experience) Basic HTML/CSS knowledge for making targeted... ...and staff bios Add, configure, and troubleshoot third-party widgets and integrations (Google...
- ...Summary: As an Application Tech Support Practitioner, you will engage with clients... ...areas for improvement. Professional & Technical Skills: - Required Skill: Expert proficiency... .... - Strong analytical skills to troubleshoot and resolve technical issues efficiently...
Accenture
Cebu City11 days ago - ...Staff4Me is looking for a dedicated Technical Recruiter to join our team. In this role, you will be responsible for identifying, attracting, and hiring top technical talent to meet the needs of our clients. If you have a passion for connecting with people, an understanding...
- ...Overview of the Role The Head of Technical Services is a hands-on operational leader whos responsible for delivering MSP services across... ...ensure seamless coordination between technical functions Support Sales, Pre-Sales, and Account Management with technical insight...
- ...the end-to-end development of internal product solutions that support business operations, sales, and account management. Acting as the... ...and improve features. Communicates clearly with both technical and non-technical teams. Continuously learn and stay updated...
- ...We are looking for a versatile Technical Coordinator I. This role blends technical expertise... ...will oversee the technical aspects of support, manage network infrastructure, and... ...and addressing concerns effectively. Troubleshoot and resolve customer issues, engaging with...
- ...Innovation, Software Development, Game Presenting & Hosting, IT Support, Facility & Studio Operations, and other sup- port services. At... ...shifts. • Good English skills (both verbal and written). • Basic PC software knowledge and excellent command of Microsoft Office products...
- ...The Customer Support Representative I will be responsible for responding... ...expected to possess sufficient technical skills to allow them to identify and troubleshoot a wide variety of computer, network... ...and analytical abilities ~ Basic knowledge of PC computer use,...
- ...for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams... ...Desk support is responsible for learning and Level 1 technical support to Epic and Microsoft systems and other tools....
Accenture
Cebu Citya month ago - ...Position Overview: As a Technical Writer, you will be responsible for developing and maintaining high-quality documentation that clearly communicates technical information to both technical and non-technical audiences. Work Schedule and Arrangement: 10:00 AM- 7...
- ...The Support Associate will have two priorities: Service Quality and Good Client Relation. This position will report directly to the Customer Success Supervisor. Key Responsibilities include: Book orders of our clients Handle ticket dispatch Follow-up unpaid...
- Provide ongoing technical support and maintenance of production and development systems and software products (both remote... ...solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Summary: As an Infra Tech Support...
Accenture
Cebu Citymore than 2 months ago - ...reporting project performance metrics as requested Sorting and maintaining project documents for projects on hold Reviewing technical documentation of projects and implementations as well as service deliverables Effectively and accurately setting client expectations...
- ...What youll do: As a Customer Support Representative you will be supporting people in the US and assisting them in managing pharmacy prescription benefits. Responsibilities include: Assisting customers in managing prescription benefits handling processing...
