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26900 - 36200 Php
The purpose of the role is to help Asurion's customers 'stay connected' with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive...- ...act boldly, and are laying the groundwork to become a leading force in our industry. What You'll Do As a Customer Support Agent, you will serve as a primary support contact for customers and clients requiring assistance. You will respond to inquiries,...
- ...winning employment experience. As a Desktop Support Technician working onsite in Iloilo City... ...leading and resolving the associates' technical issues and bringing amazing support.... ...and resolve technical issues affecting agents on site through reading between the lines...
- ...We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated from our frontline helpdesk...
- As a Client Operations Specialist , your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate...
- ...Accountabilities The main task of a Customer Support Representative is to provide multi-skill/function type of support through various... ...a moderate degree of supervision Applies analytical and technical skills to perform a variety of activities Has good understanding...
- ...Customer Support Representative Graveyard| Full-time | Iloilo (Onsite Setup) About the Role We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients...
- ...that help you grow professionally and personally. Heart: Be part of a people-first culture that values your contributions and supports your aspirations. Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated....
- 7:00PM - 4:00AM Shift | Fulltime | Iloilo (Onsite Setup) About the Role As a Customer Service Representative, you will manage a range of administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent...
- ..., both internally and externally. Track and close outstanding jobs within agreed KPIs. Contribute to system improvements and support team development initiatives. What We're Looking For: Strong critical thinking to determine the best approach for resolving...
- Qualifications: • Completed High school (old or new curriculum) • Good to excellent in verbal, listening, and communication skills. • with BPO experience is a plus but NOT required (No BPO Experience are welcome to apply) •College Grad + No CCE required OR HS/SHS ...
Talent Outsourcing Channel (TORCH) Solutions
Iloiloa month ago - ...mails, and other contact methods to observe employee's demeanor, technical accuracy, and conformity to company policies. Monitor... ...cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent...
- ...As a Talent Sourcing Associate, you will be instrumental in supporting our Talent Acquisition Team in the support of fulfilling the hiring... ...industry. Your role will involve proactive candidate sourcing, agent hiring operations, administrative support, while ensuring...
- ...cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix,... ...individual feedback and coaching to agents to enhance their effectiveness and motivation... ...Coordinating and delivering both technical and soft-skills training programs Developing...
Concentrix Philippines
Iloilo2 days ago - ...progress across all LOBs. Provide strategic and operational support to the team in schedule creation and optimization. Manage, mentor... ...MIS reports, including: Daily operational synopsis Agent productivity reports Client and SLA performance reports Agent...
IGT Solutions
Iloilo3 days ago - ...Operations and maintaining high Customer Experience standards. Supports a ratio of more than 1000 frontline FTEs. About the Role... ...Workforce in determining FTE forecasts and maintains support-to-agent ratios based on set agreements or SOW. Handles headcount...
Confidential Company
Iloilo3 days ago - ...begin with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and... ...transition to our Manila Head Office to work on a broader range of technical consultancy assignments Qualifications: -Bachelor's...
- ...begin with a hands-on assignment for approximately two years to support the Site Manager and gain hands-on construction management and... ...to our Manila Head Office to work on a broader range of technical consultancy assignments. The Role: A Strategic Career Path...
- ...Management services to the built property sector, whose clients are some of the largest corporations in Australia. As a Helpdesk Support Officer, your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective...
Cooee Inc
Iloiloa month ago - ...they all have one thing in common: they require high-quality service and great customer support. To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks...
- ...customers telephonically or non-telephonically with service and support issues. Diagnose and resolve problems utilizing department... ...setting, with a minimum of 1.5 years tenure per work experience Technical, Sales, Finance, or Legal background is a plus Excellent...
- ...needed. Conducts research and collects reference materials for training. Provides classroom training and follow-up support to various non-technical team members. Collects follow-up exercises, evaluations, and questionnaires to improve course design. Develops...
- ...Responsibilities: Experience working in a contact center and has an understanding of common contact center metrics (WFM, queue level, and agent level metrics) High comfort level working in MS Excel and spreadsheets, with experience building pivot tables, and writing...
- ...available. Location: Concentrix Iloilo Limited slots available ⸻ NON-VOICE (Chat / Back Office) - Open Hiring • Chat Support • Email Support • Back Office Roles Voice accounts are also available (subject to availability and business needs). (...
JobsAvenuePH
Iloilo18 days ago - ...hiring passionate and driven individuals to join our team and support some of the world’s top brands. Whether you’re a fresh graduate... ..., or email inquiries Provide support for billing, product, or technical-related concerns Ensure excellent customer satisfaction while...
Concentrix Philippines
Iloiloa month ago - ...prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries through comprehensive research and clear communication. Execute computer...
- ...attention to detail, and sound judgment to assess compliance risks and support business objectives. Analysts work closely with Sales,... ...learn and apply enterprise AI tools and technologies to support technical workflows and business objectives. ~ Willing to work night shifts...
- ...Manage Subcontract Contract Management and provide contractual support to the Purchasing team in consulting and contractualization with... ...: fluent in English (very good speaking and writing skills) Technical Skills Required Demonstrable ability to interpret conditions...
- ...Responsibilities: People management - supervise and guide a team of agents to achieve daily, weekly and monthly KPIs. Handles... ...Monitor performance metrics and prepare reports. Coordinate with support teams (QA, Training, Workforce) Drive employee development...
WNS Careers - Philippines
Iloilo3 days ago - ...complexity of our systems and our team's expansion, there is no limit to your technical growth. Duties and Responsibilities: Prepare monthly financial statements, reports and supporting work papers and schedules by collecting, analyzing, recording and...
