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- ...with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As a Customer Support Manager, you will lead a growing multi-level team responsible for delivering exceptional customer support experiences. You’ll drive...
- ...members during the assigned shift. Provide guidance, coaching, and support to ensure team members meet their goals and objectives... ...Performance Metrics: Monitor and track key performance metrics, such as agent tasks and responsibilities. Take corrective actions as needed to...
- ...as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as... ...for proper disciplinary action as needed Be proactive in supporting the team during high-demand periods by jumping in the queue and...
- ...those of the Team Captain’s reporting directly to you. You will serve as a point of escalation for issues outside the authority of an agent or Team Captain. You will also be working with the Service Delivery Manager as well as the People Manager to identify growth and...
- ...Hiring and Onboarding process of new team members Training & Development Attendance-related approvals Regular coaching & support Appraisal process ~ Performs other job-related duties as assigned Requirements Job Qualifications: Bachelor’s...
- ...operational efficiency. Your role also includes collaborating with new and existing client teams to refine processes and providing support post-go-live to ensure long-term success. WHAT WILL YOU DO Client & Internal Team Training Lead training on AI-enabled...
- ...share your skills and talents with the team. Amenable to working on rotating shifts YOU HAVE… At least 6 months of Customer Support experience on either email, phone, or chat Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs...
- ...partnerships we'll always find EMPATHY WHAT IS YOUR ROLE As a Project Manager, you will be responsible for managing and supporting the end-to-end execution of implementation projects. You will plan, coordinate, and monitor project activities to ensure...
- ...You will serve as the subject matter expert and primary point of contact for all HRIS-related initiatives, ensuring that technology supports both operational excellence and long-term PX strategy. This role goes beyond system administration—it requires strategic...
- ...with customers to provide information in response to inquiries about products and services, handling and resolving complaints, and supporting account or subscription changes. You will collaborate with internal and external teams to ensure timely, accurate, and...
- ...and converting leads into customers. You’ll be responsible for cold outreach, discovery calls, and appointment setting, as well as supporting the sales team with proposals and market research. Strong CRM management and direct email marketing skills are a plus! ● Sales...
- ...build positive relationships with clients and team members. Team player with leadership potential—proactive, dependable, and supportive. Strategic thinker who can see the big picture and solve problems effectively. Well-organized with strong time management and...
- ...and close the loop within the set timeline. Service recovery saves and targeted outreach. Data cleanup, tag audits. Launch support for limited-time flows. Requirements WHAT WE’LL LIKE ABOUT YOU YOU ARE… ~ Curious and authentic, just like us!...
- ...YOUR ROLE As the Senior Executive Assistant, you’ll play a pivotal role in delivering high-quality administrative and operational support to Boldr’s executive leadership. As the backbone of the Office of the Executives, you will help the Senior Leadership team operate...
- ...team. Your main priority is to maintain an organized and streamlined accounting system. You are also expected to provide additional support to management during audits or other busy seasons. WHY DO WE WANT YOU We are currently looking for impact-driven...
- ...when needed. NICE TO HAVES… Experience and comfort navigating organizational growth for Boldr and our Clients. Experience supporting client-facing labor/people conversations in a service business. Experience or a desire to be working in a certified B Corp /...
- ...and participate in coding, project planning and estimation, status monitoring and reporting, and project implementation Provide support to existing clients Become a learning resource and tools provider Participate in API Technologies Integration Participate...
- ...exceptional talent who wants to realize your purpose? Join our team! We pride ourselves in having a people-first, highly collaborative and supportive culture! Our work is more than just a paycheck – we make a difference in the lives of Filipinos by helping them achieve...
- ...platforms to engage target audiences Build relationships with clients by explaining their options answering questions and providing support throughout the process Monitor industry trends and competition to identify opportunities for new products or services...
- ...Available - Providing Quality Childcare You Can Trust Hi im shelby 39 yers old a caring, responsible, and experienced nanny to help support your family? Look no further! I bring 6years of hands-on childcare experience with children of all ages--from infants to school-...