Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients.... ...the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the SDM is...
Gratitude Philippines
Taguig
more than 2 months ago
Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
Nityo Infotech Services Philippines Inc.
Quezon City
4 days ago
Service Delivery Ops Lead Manager
Preferred Work Location: Taguig Uptown Bonifacio Tower 3
Work on-site
Weekends OFF / MidSHIFT
Responsibilities:
Lead the team responsible for various activities in RTR - Inter company; Bank reconciliations & month end related...
Neksjob Philippines
Muntinlupa
6 days ago
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical... ...Title: Multilingual Service Desk Analyst (Polish)
Category: Service... ...in partnership with local management, colleagues, and clients at... ...,s and other important operational issues.
• To come in on time...
Manpower Core Group Inc.
Taguig
4 days ago
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent Full Time
Work Location/ Set... ..., and lead interactions around delivery, operations, sales and events
• Grow the sales funnel by...
Manpower Core Group Inc.
Taguig
4 days ago
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
Metacom BPO
Mandaluyong
11 days ago
100000 Php
...support (can be BPO but preference is service desk type of work)
> Amenable to work in a... ...in areas of Password resets, incident management & request fulfillment in service areas... ...for Audit purposes. Provide technical & operational support and ticket escalations for client...
TASQ Staffing Solutions
Taguig
18 days ago
...Shifting Schedules
Required qualifications:
> Completed at least 1 Year in College (no back subjects)
> At least 18-36 months of Service Desk/ TSR Hardcore tech Experience
> Experience with IT infrastructure and Business applications, Password reset, and Ticketing...
TASQ Staffing Solutions
Taguig
22 days ago
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...enquiries
· Identify recurrent trends and advise the Problem Manager
· Liaison with other Service Management Services including...
Eteam Workforce Private Corporation
Taguig
23 days ago
50000 Php
...all incidents and request reported to the Service Centre
Monitoring call volumes and... ...recurrent trends and advise the Problem Manager
Liaison with other Service Management... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
ETeam PH
Taguig
a month ago
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
METACOM EASTWOOD
Mandaluyong
a month ago
30000 Php
...CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to... ...applications/ processes
3. Learn fundamental operations of commonly-used software, hardware and... ...with respect to TAT, SLA & hits
6. Manage all queries or escalate if not resolve...
BEST CAREERS AND OPPORTUNITIES
Quezon City
a month ago
18000 Php
• Manage the day-to-day operations of the commissary and store, including scheduling
meetings and appointments, organizing files, and handling correspondence... ...and equipment.
• Coordinating with vendors and service providers for facility-related services.
• Ensuring a...
Dempsey Resource Management Inc.
Quezon City
8 days ago
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
Collabera Digital
Taguig
a month ago
SOSA JB Property Management Corp is looking for OPERATIONS MANAGER. You will operate in project management and you must have a construction management skills... ...lead, Manage, Make People Accountable (LMA). Must have Service Quality and Reports. The ideal candidate will also have...
SOSA JB Property Management Corp.
Makati
8 days ago
...Bachelor's degree in any related courses
Proven experience in operations management within the automotive industry is highly desirable. This... ...Perform quality controls and monitor production KPIs, train and supervise staff
Find ways to increase quality of customer service
Anytime Cleaners Corp.
Mandaluyong
11 days ago
...Bachelor's degree in any related courses
Proven experience in operations management within the automotive industry is highly desirable. This... ...Perform quality controls and monitor production KPIs, train and supervise staff
Find ways to increase quality of customer service
Anytime Cleaners
Mandaluyong
11 days ago
...Oversees the delivery of IT services to end-users/ clients
Reviews... ...processes and tasks
Manages customer/ client concerns/ complaints... ...to the defined Service/ Operations Level Agreement (SLA/OLA)... ...years IT operations as Service Desk Manager or equivalent function...
Global Quest Consulting Group, Inc.
Metro Manila
3 days ago
...Help Desk & IT Support (Information & Communication Technology)
We are looking for an experienced Service Desk Manager to oversee our Service desk support team and ensure that our clients... ...Develop and implement standard operating procedures and policies for the team...
HCL Tech
Taguig
5 days ago
...Help Desk & IT Support (Information & Communication Technology)
The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request...
Philtech
Taguig
2 days ago
...to have a full understanding of the applications end-to-end
Managing a large team working on a 24X7 environment
Ensure that all projects are delivered on-time, within scope and and smooth operation of business
Developing project scopes and objectives, involving...
...IT Operations | Service Desk Delivery Associate Manager
Management (Information & Communication Technology)
Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile...
Accenture
Manila
5 days ago
...Assistant Team support and develop the effective transition of operational management. We are responsible for the technical support leadership of... ...position requires solid Information Technology Service Management (ITSM) experience as a Support Owner, vendor management...
...The Global Service Desk Manager - HR is responsible for overseeing the global service desk operations with a specific focus on human resources (HR) related inquiries and support. This role involves supervising a team of service desk technicians who handle HR-related requests...
...Job Title: Service Desk Senior Manager Job Summary:
We are seeking a highly skilled and experienced Service Desk Senior Manager to oversee... ...will have extensive experience in managing service desk operations, with a strong background in Office 365 management, Azure...
...We are looking for a passionate Service Desk Operations Associate to work for clients office in Makati City Philippines. For this job we only... ...documentation.
Regularly provide weekly Incident management report to keep track of issues for escalation and resolution...
...Information technology or similar fields.
Male applicants are preferred for this role.
Principal / Employer JASH TECHNICAL SERVICES LIMITED
Principal / Employer Address P.O BOX 173 KING BDULAZIZ, MALAZ STREET
Placement Fee Please be reminded that as per...
...The Operations Manager position leads the Field Services operations with the following priorities:
· Ensuring team safety,
· Securing the execution of the job on customer sites to quality, budget and time standards,
· Deploying corporate strategy,
· Driving...
Schneider Electric Norge AS
Philippines
1 day ago
...recruitment and consultancy services to meet your specific needs and... ...About the Role:
Service Desk Analyst is part of the Technology... ..., Design, Transition & Operations
Provides first line support... ...possible
Acts as a Queue Manager responsible for distributing...
Resource Solutions Limited
Makati
4 days ago
...Job Title: Service Desk Lead
Client Industry: IT Services
Location: Philippines... ...locations based on service requests and operational priorities
Ensure timely response and... ...workload distribution.
Customer Request Management: Serve as the primary point of contact...
Recruitgo
Philippines
9 hours ago