Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
30000 Php
...CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to... ...applications/ processes
3. Learn fundamental operations of commonly-used software, hardware and... ...with respect to TAT, SLA & hits
6. Manage all queries or escalate if not resolve...
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary....
18000 Php
• Manage the day-to-day operations of the commissary and store, including scheduling
meetings and appointments, organizing files, and handling correspondence... ...and equipment.
• Coordinating with vendors and service providers for facility-related services.
• Ensuring a...
...at Mighty Lynx Solutions Inc. We are looking for a Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon... ...• Strong analytical and problem-solving skills
• Ability to manage multiple support requests and prioritize accordingly
•...
Company Overview:
At SSI, we strive to deliver outstanding customer service and operational excellence across all our business units. We are currently seeking a dedicated and experienced Floor Operations Manager to oversee daily activities within our facility, ensuring...
150000 Php
Our client, a real estate developer with a community mall in Novaliches Quezon City is in need of a Mall Operations Manager with the following qualifications:
- Must have had MALL OPERATIONS experience in a leadership capacity
-Experienced in mall operations, building...
16000 Php
...course
- With at least 6 months or 1 year of experience as a Service Desk or similar role
- Knowledgable about the ticketing system
-... ...other IT units or groups in coordination with the Incident Management Team.
- Monitor and update the status accordingly as deemed...
45000 Php
JOB QUALIFICATION:
Operations Manager handling the operations of 5 gasoline stations;
3 to 5 years work experience in a related industry or experience in the retail or food industry
SALARY RANGE: 35k to 45k with HMO (negotiable)
WORK SCHEDULE: Monday to Saturday...
1. Shall oversee the overall operational activities on a daily basis.
2. Should be able to contribute new innovative ideas as well as assist in strategically mapping-out, planning, and managing projects.
3. Should be able to communicate with management teams to successfully...
28000 Php
...motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate
Healthcare Specialist...
16000 Php
...At least 1 year of Front-Desk or Customer Facing experience... ...maintain outstanding customer service
2. To provide proper coordination... ...with the Customer Relations Manager to resolve customer... ...duties not specified above from time to time to fulfill operational needs
-To provide excellent customer service to external and internal clients by answering calls... ...and courteous manner.
-Monitors and manages training and conference room reservation... ...-Ensures that Reception Area is well operated and maintained during office hours....
...provider of offshoring solutions.
Service Desk Analyst , be 100% YOU with MicroSourcing... ...and
~ network problems.
~ Incident Management: Manage and prioritize incidents based... ...ensuring minimal disruption to business operations.
~ Training and Mentoring: Provide training...
...Responsibilities
Provide leadership to the Global Service Desk team to ensure proper levels of customer... ...of the Global Service Desk Team in a 24x7 operating environment.
Ensure that incident and request management procedures are adhered to by monitoring...
...for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million... ...deployment and testing them for proper operation. Ensures Thin Client and Virtual Desktop... ...seeking support from higher level analysts or managers as needed.
What Are We Looking For in...
...contact), escalate, and coordinate the activities required to resolve the incident or fulfill the request until closure.
Control / manage further escalations as required.
Conduct System Monitoring to ensure high availability of business critical/important systems....
140000 Php
...requirements.
Assist in the smooth integration of agents into Operations by supervising them via training courses and A-Bay... ...in call center operations and/or prior experience in customer service and training experience in a service industry required; BPO/call...
...We are Hiring for IT Service Desk Lead | Earn up to Php 120,000 + Peripherals Provided | Online Process Only
- At least 2-5 years... ...are resolved through a time manner.
• Participating in management meeting for the concern of customers
.
Job...
21000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative that will... ...customers with inquiries, concerns, and issues about credit card management.
- Provide exceptional service through clear and empathetic...
...Nezda is looking for IT Service Desk Analyst.
Qualifications:
Graduate of IT, Computer Science or any related courses.
With at least 1-3 years experience as IT support technician, IT service desk or technical support.
Job Description:
Responsible in providing...
...also required to ensure that all agents, including TLs, receive any and all necessary training and coaching.
Sales Performance Management
· Program Lead is responsible for executing any plans communicated by the Project Lead. They are responsible for partnering...
21000 Php
Your Key Responsibilities:
-Assist customers with inquiries, concerns, and issues about credit card management.
-Provide exceptional service through clear and empathetic communication.
-Ensure accuracy and efficiency in resolving customer queries.
Needed Qualifications...
...credit, debit, prepaid and merchant services. Our worldwide team helps over... ...to the Global Service Desk team to ensure proper levels of... ...Global Service Desk Team in a 24x7 operating environment.
Ensure that incident and request management procedures are adhered to by monitoring...
...welcome guests in a professional and friendly manner.
Answer phone calls, emails, and inquiries in a prompt and courteous manner.
Manage room reservations, cancellations, and modifications.
Perform administrative duties.
Process payments.
Required Skills:
With...
...using the ConnectWise ticketing system.
Manage user accounts within the domain,... ...deploy new technologies to optimize IT operations.
Create and maintain Standard Operating... ...expectations within the schedule defined by the Service Desk Manager.
Collaborate with clients,...
...calls, emails, chats, and self-service tickets from Home Credit... ...appropriate support groups.
• Manage user accounts such as password... ...experience as IT Service Desk or Technical Support
• Experienced... ...in Linux, Wintel and Network Operations
• Technical documentation...
...Functions:
• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with... ...team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure...
...Position: Service Desk Lead
Company Industry: IT Company
Salary: Php 70,000 – Php 120,000
Work Location: Quezon City
Work... ...Relevant work experience
• Advanced Service Desk Resolution Management and the likes
• Program Project Management
Recruitment...
...calls and e-mails received via ITG Help Desk hotlines and mailbox.
• Logged all request... ...groups in coordination with the Incident Management Team.
• Monitor and update the status... ...necessary.
• Receives and handles requests for service, following agreed procedures.
•...