Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients.... ...the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the SDM is...
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical... ...Title: Multilingual Service Desk Analyst (Polish)
Category: Service... ...in partnership with local management, colleagues, and clients at... ...,s and other important operational issues.
• To come in on time...
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent Full Time
Work Location/ Set... ..., and lead interactions around delivery, operations, sales and events
• Grow the sales funnel by...
100000 Php
...support (can be BPO but preference is service desk type of work)
> Amenable to work in a... ...in areas of Password resets, incident management & request fulfillment in service areas... ...for Audit purposes. Provide technical & operational support and ticket escalations for client...
...Shifting Schedules
Required qualifications:
> Completed at least 1 Year in College (no back subjects)
> At least 18-36 months of Service Desk/ TSR Hardcore tech Experience
> Experience with IT infrastructure and Business applications, Password reset, and Ticketing...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46... ...enquiries
· Identify recurrent trends and advise the Problem Manager
· Liaison with other Service Management Services including...
50000 Php
...all incidents and request reported to the Service Centre
Monitoring call volumes and... ...recurrent trends and advise the Problem Manager
Liaison with other Service Management... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
...providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or... ...Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products...
...Help Desk & IT Support (Information & Communication Technology)
We are looking for an experienced Service Desk Manager to oversee our Service desk support team and ensure that our clients... ...Develop and implement standard operating procedures and policies for the team...
...Help Desk & IT Support (Information & Communication Technology)
The Service Desk Manager is responsible for managing day-to-day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request...
25000 Php
Qualifications:
- At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate
- Must have at least 8 years of senior managerial experience in handling a healthcare account in a BPO company
- Must be proficient in...
80000 Php
...-3 years of work experience in the same position;
2. Master the systematic chain catering management model and have rich practical experience, and be proficient in the operation and management of catering chain formats;
3. Have excellent leadership and management skills...
...to have a full understanding of the applications end-to-end
Managing a large team working on a 24X7 environment
Ensure that all projects are delivered on-time, within scope and and smooth operation of business
Developing project scopes and objectives, involving...
120000 Php
Key skills
manger operations
Healthcare domain
Healthcare Operation
PH Healthcare
Minimum... ....
Functional Title: Operations Manager.
Educational Background: B.S Nursing... ...production, productivity,
quality, and customer-service standards; resolve problems; complete...
...handled are completed properly and within Service Level Agreements (SLA)
• Provides... ...delivery of technical and service desk services and support to the IT Group in... ...2 years of experience in Service Desk operations and management
• Must be familiar with internet usage...
...Assistant Team support and develop the effective transition of operational management. We are responsible for the technical support leadership of... ...position requires solid Information Technology Service Management (ITSM) experience as a Support Owner, vendor management...
18000 Php
Customer Service Representative for Cargo Services Operations.
Flight monitoring and auditing shipment documentations.
Constant communication with client using email and system messaging.
Qualifications:
· Graduate of any 4-year course with Bachelor’s degree
....
28000 Php
We are currently hiring for Service Desk to be based in BGC, Taguig.
Qualifications:
- Must have at least 18 months Service Desk/Technical Support experience
- Completed at least 1st year in college
- Amenable to work onsite and can do shifting/night shift schedule
40000 Php
...Exceptional knowledge of customer care operations and processes.
• Analytical... ...learners needs.
• Help SEs (Service engg) to implement and... ...to specific ticket and manage a trouble ticket through to resolution... ...(Product support) / Service Desk/ Tech support process.
•...
• Must have at least 8 years of senior managerial experience in handling a healthcare account in a BPO
company
• Must be proficient in English
• Schedule: Shifting schedule (including weekends) and may work during holidays
• Work Location: Market! Market!, Taguig (must...
• Must have at least 8 years of senior managerial experience in handling a healthcare account in a BPO
company
• Must be proficient in English
• Schedule: Shifting schedule (including weekends) and may work during holidays
• Work Location: Market! Market!, Taguig...
300000 Php
Job Description: Online Advertising Operations Manager
Position Summary:
We are seeking a dedicated and experienced blanked (cloaking) Online Advertising Operations Manager to lead and oversee our online advertising operations with a focus on leveraging multiple technologies...
162000 Php
The Change Management and Operational Acceptance Lead is responsible for ensuring that the Change management process governs all changes in the... ...Acceptance through the change process to ensure modified and new services are transitioned successfully into business-as-usual...
27000 Php
Experience Abroad is an Advantage
Minimum of 2-3 Years Work Experience
Proven experience as Supervisor or relevant role
Bachelor degree holder in Business Administration / Engineering / Tourism/ Hospitality - or other similar courses
Personable and projects a professional...
...Fargo is seeking a Securities Operations Representative as internally... ...new businesses and after sales service on networked annuities on... ...the voice of the processing desk and coordinate with various areas... ...with peers, colleagues and managers to resolve issues and achieve...
...JOB RESPONSIBILITIES:
Oversee operations of the program; oversight of technical... ...effective
Delivers infrastructure services according to agreed SLA
Develop and... ...in a previous role or experience in managing a team of Service Desk Specialist, IT Helpdesk or IT...
Service Desk Analyst
Position Description
Want to expand your experience in one of the... ...policy, procedure and other important operational issues.
• Perform other duties as assigned... ...• To work in partnership with local management, colleagues and clients at all levels...
...world's largest provider of managed internet, SD-WAN/SASE, and Cloud... .... We strive to design services and solutions to meet customers... ...THE ROLE:
The Service Desk Agent is a Customer facing role... ...and a part of Global Support operations team. Service Desk Agent will...
...include 2+ years of direct clinical care OR 2+ years of case
management/utilization management required.
Bachelor's degree in nursing... ...FTEs
Main Roles and Responsibilities:
Manages overall operations and is responsible for the effective and successful...