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- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients...
- About the Role We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our dynamic team. As a critical member of our development team, you will play an essential role in ensuring the quality and reliability of our software products. The...Remote job
- Duties Monitor inbound and outbound calls to ensure quality assurance, adherence to scripts, procedures, and compliance regulations. Evaluate agent performance based on accuracy, empathy, communication clarity, and adherence to policies. Provide detailed feedback...
- ...The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback...Remote job
- ...: Weekdays; Flexible Mid Shift Industry: Global Accounting Firm About the Job: We are seeking an experienced Risk and Quality Manager to lead risk management, internal controls, and audit activities across the organization. In this role, you will oversee independent...Remote job
- ...As a Quality Assurance Engineer, you are responsible in ensuring software products and applications meet quality standards by designing and executing tests, identifying defects, and collaborating with developers to fix issues. You will play a crucial role in ensuring the...Remote job
- ...video content, ensuring a seamless, cohesive narrative across all formats. The Final Eye: Serve as the ultimate gatekeeper for quality, ensuring every asset meets the rigorous 'TaskUs Standard.' Global Operations & Strategic Influence Agile Excellence: Master...
- ...to work from home or any location of your choice. Create your ideal work environment. Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best....Remote job
- ...Process Improvement & Innovation # Identify and implement process improvements based on data and best practices # Enhance service quality and efficiency through continuous improvement initiatives # Operational Compliance & Risk Management # Ensure compliance with...Remote job
- ...reporting to tax agencies Address client and 3rd party inquiries Ad hoc analysis and reporting Ensure assignments meet the firms' quality standards Identify and communicate engagement matters to clients, managers and partners Provide five-star client service...Remote job
- ...on the data. Conducting full lifecycle analysis to include requirements, activities, and design and also monitor performance and quality control plans to identify improvements. Collect required data, analyze outcomes using statistical approaches, and provide...Remote job
- ...Competencies and Attributes Tech Savvy: Able to quickly adapt to new systems and tools. Service-Oriented: Delivers responsive, high-quality support with patience and professionalism. Analytical Mindset: Approaches issues methodically to identify root causes and long-...Remote job
- ...leveraging knowledge gained through APM Help. Maintain a comprehensive record of client specifications, guaranteeing consistent and high-quality service delivery. Display proactive initiative in efficiently accomplishing tasks and providing valuable assistance to the...Remote job
- ...generating PO#’s for ad-hoc projects, working with the customer experience team to ensure target margin is achieved Test surveys for quality, compliance, and best practices. Ensure all project components are executed within the scope and timeline. Requirements...Remote job
- ...align with the company's overall goals. Analyze current operational processes and implement improvements to increase efficiency, quality, and cost-effectiveness. Formulate strategic and operational objectives Lead and mentor the operations team, ensuring...Remote job
- ...meetings, set agenda, manage next steps Communicate with contractors regularly Ensuring that projects are executed to the highest quality standards Make sure internal workflows continue serving our clients well throughout the entire scope of work, facilitate...Remote job
- ...methods to solve business problems. Product Development: Oversee the end-to-end development of our SaaS platform, ensuring code quality, security, and performance across both the frontend and backend. Project Orchestration: Work closely with the Product Manager to...Remote job
- ...Strategy: Design and execute the placement strategy for 3,000+ team members, deciding which vendors handle specific volumes to maximize quality and minimize cost. Performance Accountability: Rigorous management of vendor KPIs (CSAT, AHT, Quality, Attrition); conduct...Remote job
- ...optimization and growth Support reverse-ETL use cases (e.g., syncing customer segments back into marketing and CRM tools) Ensure data quality, testing, monitoring, and documentation best practices Act as the primary in-house owner of analytics and reporting, reducing...Remote job
- ...guidance of the Staff Committee focal point, manages the Staff Association merchandise (including managing of sales and inventory and quality monitoring) and contracts between Staff Association and its suppliers. 10. Performs other related duties as and when required....
- ...across teams ~ Self-starter who thrives in a fast-paced, remote-first environment What Success Looks Like Delivering high-quality, on-brand design work that elevates the overall digital experience Enabling effective A/B testing through rapid, thoughtful...Remote job
- ...teams to bring concepts to completion. Use Adobe Illustrator and Photoshop to format and refine print-ready artwork. Enforce quality control standards to ensure all files output meet expectations. Maintain precise and organized documentation and file systems....Remote job
- ...the development of software products. You will lead a team of skilled software developers, ensuring the successful delivery of high-quality products while collaborating with stakeholders to define and execute product roadmaps. Responsibilities: Team Leadership:...Remote job
- ...Quality Assurance (QA) Manager – Learning & Development Assessment Team Fully Remote | Full-Time | 24/7 Based on Business Needs Lead the Team Behind Our Trainees' Success At Doneverse (formerly Outsourced Doers) , we pair exceptional virtual marketing assistants...Remote job
- ...technical stakeholders and collaborate effectively with team members. What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent....Remote job
- ...tools, and Microsoft Office Creative mindset for crafting engaging messages, event invites, and recognition posts Personal Qualities Warm, approachable, and genuinely people-focused Detail-oriented with a heart for service and follow-through Able to balance...Remote job
- ...a force multiplier, turning relationships, ideas, and appearances into sustained audience growth, aligned collaborations, and high-quality content output. The role leans heavily toward partnerships, coordination, and ownership , with AI content systems as a key execution...Remote job
- ...roof report, selecting appropriate output formats and sending the report to clients or stakeholders. Ensure the delivery of 100% quality and 100% turnaround time from day one. Thoroughly review all notes from clients and the support team to ensure no details are...
- ...administer and enhance the Salesforce system. In this role, you will be solving interesting and challenging problems in delivering high-quality business solutions to our client in the healthcare industry on the Salesforce.com platform. You are expected to collaborate with...Remote job
- ...Type: Full-time Engagement: Independent Contractor Key Responsibilities Troubleshoot VoIP-related issues including call quality, dropped calls, SIP registration, codec mismatches, and NAT traversal. Provide real-time and asynchronous support to SMB customers...Remote job