Junior Quality Specialist

ABOUT THE ROLE The Junior Quality Specialist supports the quality assurance process to ensure websites are accurate, functional, visually consistent, and aligned with Luxury Presence standards. You review websites using established QA guidelines and checklists, identifying and documenting issues before they reach the client. This is an entry-level role focused on developing strong attention to detail, design judgment, and technical QA skills while learning from experienced team members. WHAT YOU’LL BE RESPONSIBLE FOR Quality Assurance Website QA: Review websites for content accuracy, functionality, design consistency, responsiveness, and completeness using established QA checklists. Quality Standards: Follow QA processes to identify, document, and report issues clearly for efficient resolution. Issue Identification: Flag missing content, formatting inconsistencies, broken links, visual issues, and potential compliance concerns, escalating complex findings when needed. Client Vision & Brand Representation Brand Alignment: Verify that websites follow the client's provided branding, design framework, and requirements. Visual Consistency: Identify inconsistencies in imagery, spacing, typography, colors, and overall website presentation. Team Collaboration & Feedback Quality Feedback: Provide clear, specific, and actionable feedback to Website Builders and Data Specialists. Collaboration: Work with senior Quality Specialists and production teams to clarify issues and support timely corrections. Product & Process Improvement Continuous Improvement: Identify recurring issues and share observations that could help improve quality and workflows. Problem Solving: Research basic QA and design issues using available resources, SOPs, and internal tools, escalating complex challenges when appropriate. WHAT WE’RE LOOKING FOR Experience 0–1 years of experience in website QA, quality control, web design, or a related field. Basic understanding of website functionality, responsive design, and UX/UI principles is a plus. Familiarity with website editors, QA tools, or design platforms is a plus, but not required. Willingness to learn Luxury Presence quality standards, design best practices, and compliance guidelines.

Skills & Mindset Attention to Detail: Strong ability to identify errors, inconsistencies, and missing information. Visual Awareness: Good eye for design with an interest in developing stronger judgment around layout, spacing, typography, imagery, and overall website quality. Clear Communication: Ability to provide organized, respectful, and actionable written feedback. Critical Thinking: Willingness to investigate issues, ask questions, and understand the reasoning behind quality standards. Process-Oriented: Comfortable following established QA guidelines, checklists, and SOPs. AI Fluency: Comfortable learning and using AI tools to support QA reviews, research, and efficiency. Growth Mindset: Receptive to feedback, eager to learn, and motivated to continuously improve. Reliability: Organized, dependable, and able to manage assigned reviews within established timelines. Core Values Professionalism – Show up prepared, respectful, and dependable. Ownership – Take responsibility for assigned work and follow through. Communication – Ask questions, communicate blockers, and provide timely updates. Collaboration – Work well with others, seek guidance, and contribute to team success. Excellence – Strive to deliver accurate, consistent, and high-quality work. Adaptability – Be open to feedback, new tools, and evolving processes. Integrity – Do the right thing, even when no one is watching.