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- Duties Monitor inbound and outbound calls to ensure quality assurance, adherence to scripts, procedures, and compliance regulations... ..., performance trends, and agent metrics. Partner with supervisors, managers, and relevant stakeholders to recommend improvements...
- About the Role We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our dynamic team. As a critical member of our development team, you will play an essential role in ensuring the quality and reliability of our software products. The...Remote job
- ...The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback...Remote job
- ...digital marketing and call center solutions, seeks a Call Center Supervisor to help lead and support the Contact Center team. The Call... ...summarizing data and trends, and ensuring contracted service levels and quality objectives are achieved. RESPONSIBILITIES ~ Coordinate...Remote job
- ...We’re looking for a Quality Assurance Analyst (Paid Ads) to ensure every ad campaign that goes live meets performance and quality standards. If you’re meticulous with data, understand ad platform metrics, and know how to spot inefficiencies in campaign setups, this role...Remote job
- .... It is seeking an experienced and proactive Client Services Supervisor to oversee and assist in the entire customer journey and services... ...: Lead and manage delivery teams to ensure timely, high-quality service execution aligned with client expectations and...Remote job
- ...JOB DESCRIPTION: Medical Records Quality Assurance Analyst Position Type: Full-Time Schedule: MT or PST Hours, Remote Apply Here: About the Role The Medical Records Quality Assurance Analyst plays a critical role in ensuring that the medical records...Remote job
- ...As a Quality Assurance Engineer, you are responsible in ensuring software products and applications meet quality standards by designing and executing tests, identifying defects, and collaborating with developers to fix issues. You will play a crucial role in ensuring the...Remote job
- ...seeking for passionate and skilled Homebased Online ESL Academic Supervisor who would like to join our growing and dynamic community that... ...provide individualized support and professional development. Quality Assurance & Reporting : • Maintain academic records. •...
English Fact
Remotea month ago - ..., addressing inquiries, resolving issues, and delivering high-quality support across phone, email, and chat channels. This role requires... ...Escalations & Reporting – 25% Escalate complex cases to supervisors or specialized teams Log all customer interactions and case...Remote job
- ...You’ll be instrumental in digitizing and streamlining critical quality assurance processes that ensure safety compliance in high-risk... ...Coordinate workflow between field technicians, workshop supervisors, and office administration Process and organize technical...
- ...electronic filing of accounting documents. Supervision/Direction The supervisor provides continuing or individual assignments by indicating generally what is to be done, limitations, quality and quantity expected, deadlines, and priority of assignments. The...Remote job
- ...and, when needed, conducts pre-assessment calls to assist the Supervisor for Intake & Client Conversion. Ensures accurate documentation... ...Continuously refine outreach cadence, messaging, targeting, and list quality based on performance metrics and conversion outcomes....Remote job
- ...dashboards, owning the KPI Management process, and safeguarding data quality from source to scorecard. The role blends hands-on analytics (... ...turns insight into measurable results. The Lead partners with Supervisors, the Senior Business Analyst, and stakeholders to: Diagnose...
- ...customer insights to inform product improvements. Compliance & Quality: Ensure support interactions meet company standards for... ...minimized and resolved within SLA. Positive feedback from supervisors and customers. Interview Process: # Initial Phone Screen...Remote job
- ...timeline planning, and delivering work on time without sacrificing quality. ➡ Self-starter with excellent comprehension , able to... ...business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have the...Remote job
- ...contractors, suppliers, and internal teams to ensure timelines and quality standards are met Serve as the primary point of contact for... ...Proven experience as a Construction Project Manager, Supervisor, or similar role (experience is a must) Strong understanding...Remote job
- ...Western Australian modular construction specialist delivering high-quality, prefabricated buildings across the state. The company... ...Work collaboratively with the design team, engineers, site supervisors, and project managers. Manage drawing revisions, version control...Remote job
- ...JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture... ...continuous improvement. Work closely with team members and supervisors to ensure a seamless customer service experience....Remote job
- ...Streamline processes to reduce costs without compromising service quality. Ensure accurate, on-time invoicing and budget management.... ...of online ESL teachers, as mentor, trainer, team leader or supervisor. Skilled in lesson observation, feedback, and coaching....
- ...Recruiting Process ~ Offering support in building the highest quality, effective, and streamlined recruiting process to find high-... ...during business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have...Remote job
- ...increasing and multiple brands scaling in parallel, creative execution quality and speed are critical. This team values clarity, ownership,... ...business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have...Remote job
- ...What You’ll Do Develop, maintain, and optimize our Laravel-based backend applications. Work with queues (Beanstalkd, Redis, Supervisor) to manage large-scale workloads. Build and integrate APIs (internal + 3rd-party like CRMs, messaging platforms, payment...
- ...Oversee the full accounting cycle, including debits, credits, journal entries, and reconciliations. Manage and review the work of supervisors, and accountants to ensure accuracy and timeliness. Perform quarterly and annual general ledger cleanups and ensure books are...Remote job
- ...Specifics: Time Full Time, PST timezone Be available during business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have the freedom to work from anywhere Miscellaneous Attire - business...Remote job
- ...process documentation and suggest improvements Support other billing and finance tasks and assist with projects as assigned by the supervisor Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion,...Remote job
- ...the billing, such as cash advances, overtime, premium pay, and absences. Invoice Dispute Resolution Assist the Accounting supervisor in resolving client inquiries and disputes related to invoices. Provide detailed explanations and necessary documentation to clients...
- ...guidance of the Staff Committee focal point, manages the Staff Association merchandise (including managing of sales and inventory and quality monitoring) and contracts between Staff Association and its suppliers. 10. Performs other related duties as and when required....
- ...roof report, selecting appropriate output formats and sending the report to clients or stakeholders. Ensure the delivery of 100% quality and 100% turnaround time from day one. Thoroughly review all notes from clients and the support team to ensure no details are...
- ...sales calls). Follow up post-webinar to ensure proper handoff of leads to Business Development Managers (BDMs). Monitor lead quality and pipeline development through CRM tracking and reporting. Strategic & Administrative Support Provide direct support to the...
