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- Duties Monitor inbound and outbound calls to ensure quality assurance, adherence to scripts, procedures, and compliance regulations... ..., performance trends, and agent metrics. Partner with supervisors, managers, and relevant stakeholders to recommend improvements...
- ...The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback...Remote job
- ...As a QA Analyst, you will play a critical role in maintaining and enhancing the quality of our software products. You will be responsible for managing onboarding data, daily testing of application flows, identifying and reporting bugs before they reach our clients, and...Remote job
- ...digital marketing and call center solutions, seeks a Call Center Supervisor to help lead and support the Contact Center team. The Call... ...summarizing data and trends, and ensuring contracted service levels and quality objectives are achieved. RESPONSIBILITIES ~ Coordinate...Remote job
- ...JOB DESCRIPTION: Medical Records Quality Assurance Analyst Position Type: Full-Time Schedule: MT or PST Hours, Remote Apply Here: About the Role The Medical Records Quality Assurance Analyst plays a critical role in ensuring that the medical records...Remote job
- ...We’re looking for a Quality Assurance Analyst (SEO) who can bring structure and accuracy to fast-moving SEO operations. If you’re the type who spots inconsistencies others miss, enjoys working with performance data, and knows how to turn findings into process improvements...Remote job
- ...We’re looking for a Quality Assurance Analyst (Paid Ads) to ensure every ad campaign that goes live meets performance and quality standards. If you’re meticulous with data, understand ad platform metrics, and know how to spot inefficiencies in campaign setups, this role...Remote job
- .... It is seeking an experienced and proactive Client Services Supervisor to oversee and assist in the entire customer journey and services... ...: Lead and manage delivery teams to ensure timely, high-quality service execution aligned with client expectations and...Remote job
- ...As a Quality Assurance Engineer, you are responsible in ensuring software products and applications meet quality standards by designing and executing tests, identifying defects, and collaborating with developers to fix issues. You will play a crucial role in ensuring the...Remote job
- ...seeking for passionate and skilled Homebased Online ESL Academic Supervisor who would like to join our growing and dynamic community that... ...provide individualized support and professional development. Quality Assurance & Reporting : • Maintain academic records. •...
- ...Fridays, Day Shift Industry: Global Accounting Firm About the Job: We are looking for an experienced and results-driven Quality Assurance (R&Q) Manager to join our client's team and lead the Risk & Quality Review (RQR) program. The role requires a strong...Remote job
- ...You’ll be instrumental in digitizing and streamlining critical quality assurance processes that ensure safety compliance in high-risk... ...Coordinate workflow between field technicians, workshop supervisors, and office administration Process and organize technical...
- ...and, when needed, conducts pre-assessment calls to assist the Supervisor for Intake & Client Conversion. Ensures accurate documentation... ...Continuously refine outreach cadence, messaging, targeting, and list quality based on performance metrics and conversion outcomes....Remote job
- ...Able to manage and train staff as a fill-in for their direct supervisor. System Requirements At least 15mbps for the main internet... ...at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration...Remote job
- ...contractors, suppliers, and internal teams to ensure timelines and quality standards are met Serve as the primary point of contact for... ...Proven experience as a Construction Project Manager, Supervisor, or similar role (experience is a must) Strong understanding...Remote job
- ...electronic filing of accounting documents. Supervision/Direction The supervisor provides continuing or individual assignments by indicating generally what is to be done, limitations, quality and quantity expected, deadlines, and priority of assignments. The...Remote job
- ...Western Australian modular construction specialist delivering high-quality, prefabricated buildings across the state. The company... ...Work collaboratively with the design team, engineers, site supervisors, and project managers. Manage drawing revisions, version control...Remote job
- ...and through actively checking-in with the virtual assistants, supervisors, and managers assigned to the account as well as to monitor customer... ...& resolving issues appropriately including: assistant quality, staff replacement, billing, sales, and technical inquiries...Remote job
- ...customer insights to inform product improvements. Compliance & Quality: Ensure support interactions meet company standards for... ...minimized and resolved within SLA. Positive feedback from supervisors and customers. Interview Process: # Initial Phone Screen...Remote job
- ...timeline planning, and delivering work on time without sacrificing quality. ➡ Self-starter with excellent comprehension , able to... ...business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have the...Remote job
- ...Streamline processes to reduce costs without compromising service quality. Ensure accurate, on-time invoicing and budget management.... ...of online ESL teachers, as mentor, trainer, team leader or supervisor. Skilled in lesson observation, feedback, and coaching....
- ...increasing and multiple brands scaling in parallel, creative execution quality and speed are critical. This team values clarity, ownership,... ...business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have...Remote job
- ...Recruiting Process ~ Offering support in building the highest quality, effective, and streamlined recruiting process to find high-... ...during business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have...Remote job
- ...JWay Group, Inc., we excel in delivering innovative and high-quality business solutions to our clients. Our team is driven by a culture... ...continuous improvement. Work closely with team members and supervisors to ensure a seamless customer service experience....Remote job
- ...What You’ll Do Develop, maintain, and optimize our Laravel-based backend applications. Work with queues (Beanstalkd, Redis, Supervisor) to manage large-scale workloads. Build and integrate APIs (internal + 3rd-party like CRMs, messaging platforms, payment...
- ...presentation materials. Maintain and organize shared folders, databases, and other team resources. Support Client Success Supervisor in onboarding of new clients and accounts by preparing documentation, stay on-top of the Onboarding tracker and internal follow ups...Remote job
- ...Oversee the full accounting cycle, including debits, credits, journal entries, and reconciliations. Manage and review the work of supervisors, and accountants to ensure accuracy and timeliness. Perform quarterly and annual general ledger cleanups and ensure books are...Remote job
- ...Specifics: Time Full Time, PST timezone Be available during business hours to communicate responsively with your direct supervisor and teammates ~ This is a remote position so you can have the freedom to work from anywhere Miscellaneous Attire - business...Remote job
- ...process documentation and suggest improvements Support other billing and finance tasks and assist with projects as assigned by the supervisor Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion,...Remote job
- ...strategy and appropriate approach for transactions to help clients solve important problems Able to execute and produce work with quality despite minimal supervision and formal training Able to adapt to changing requirements or deadlines in support of our client'...
