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- ...our dedication to supporting People First. What does a Quality Supervisor do? Think of yourself as someone who provides performance enforcement... ...? Requirements: - At least 2 years of relevant people management experience within or beyond the BPO space. - Ability to...
- ...We are looking for a proactive QA Supervisor to lead the implementation of high-impact quality assurance programs and initiatives across our operational sites... ...Feedback: Provide actionable coaching to associates and managers to elevate service standards and reduce...
- ...Objective: Hire a Quality Manager to elevate benefit verification, collections, cash posting, claims inspection, payments, data management... ..., compliance and quality system best practices. Coach supervisors and QA analysts on consistent scoring, calibration, and...
- ...About the Role: The Quality and Assurance Manager for the Center of Excellence (COE) is responsible for establishing, maintaining, and enhancing the quality governance framework across all COE functions. Reporting directly to the Head of Operations, this role ensures...
- ...Role Overview The Quality Engineer (Manager) leads quality assurance and testing efforts for enterprise platforms, with a focus on Microsoft Dynamics 365 and cloud-based systems. This role combines test leadership, project management, and technical expertise to ensure...
- ...NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value... ...Responsibilities:Develop and implement quality assurance frameworks, policies, and... ...platforms.Lead a team of QA analysts and supervisors, providing coaching and performance feedback...
- ...NA Job Description Primary Duties & Responsibilities • Manage 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU • Drive & improve efficiency, leading...
- ...Role Overview The Quality Engineer (Manager) is responsible for leading testing activities within ServiceNow implementations, ensuring high-quality delivery across projects. This role oversees test strategy, manages testing teams, and ensures alignment with business...
- ...The Quality Manager is responsible for leading the quality assurance function within a BPO environment, ensuring consistent delivery of high-quality customer interactions and adherence to client standards. This role drives performance excellence through monitoring frameworks...
- ...The Quality and Compliance Manager is responsible for building strategies and systems that enable team members to achieve project goals. This... ...reports, typically consisting of Quality and Compliance Supervisors and/or Senior Quality Auditors. Mentorship: Coach and...
- ...Quality Assurance Senior Manager Location: Danao, Cebu Work Setup: Onsite Schedule: Monday – Friday Job Summary The Quality Assurance Senior Manager is responsible for leading and overseeing all quality assurance and food safety functions to ensure...
- ...Experience in driving continuous improvement projects through six sigma with quantified benefits to customer Minimum of 5 years of Quality Manager level experience in the BPO industry Highly Preferred: ~ Lean Six Sigma - Green or Black Belt Certified or COPC (...
- ...Role Overview The Quality Engineer (Assistant Manager) supports testing activities within ServiceNow implementations, focusing on execution, validation, and automation. This role ensures that system changes meet functional requirements and quality standards....
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Quality Manager really do? Think of yourself as a champion for operational excellence. You will closely monitor program metrics, provide...
- ...fill, cost-per-hire, source effectiveness, offer acceptance rate, quality-of-hire, and retention metrics. Companies with sophisticated... ...manpower plans aligned with business growth objectives. Lead and manage high-volume recruitment campaigns (e.g., 100+ hires per month)...
- ...have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive... ...at least 3 to 5 years of work experience as a Transactional Quality Manager Additional Information Benefits and Company...
- ...resolving any issues related to report creation Maintain high data quality standards across all reporting activities to support informed... ...What makes you a good fit Bachelor's Degree in Business Management/ Administration, Engineering, Computer Science, IT or other...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Quality Auditing Manager WORK SETUP: Return to Office OVERALL PURPOSE: Lead and guide Quality team. Ensures quality provides processes...Accenture
Taguigmore than 2 months ago- The Quality Management Officer assists in the overall implementation of Quality Management projects and initiatives by documenting process map, monitoring timeliness, safekeeping electronic copies of records and organizing data relevant to the function. College Graduate...
- ...One of the Big Four global professional services firms is seeking a dedicated Operational Risk Management - Supervisor to join their team. You will be responsible for identifying, assessing, and mitigating operational risks for the firm's clients, ensuring strict compliance...
- ...Role Overview The Quality Assurance (QA) Manager is responsible for overseeing quality control throughout the development of IT products by establishing testing protocols and leading a team of QA engineers. This role involves developing and implementing quality assurance...Remote job
- ...QMS (Quality Management System) Manager Location: Pasay Work Setup: Onsite Schedule: Morning shift Job Summary The QMS Manager is responsible for implementing, monitoring, and improving the company’s Quality Management System in compliance with...
- ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across...
- ...Recruitment) - Preferably College Graduate in Human Resource Management, Psychology, Business Administration - Must have at least 6... ...experience in BPO / Manpower Agency Recruitment Assistant Manager (Supervisor) - Preferably College Graduate in Human Resource Management,...
- ...Sales Assistants to meet targets, monitor daily activities for quality, and conduct performance reviews with ongoing training support.... ...identify improvement areas. Client & Stakeholder Coordination: Manage escalations with timely client communication and collaborate...
- ...) Shift: Shifting Schedules Responsibilities: Financial Assessments and revenue health Process Management: Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client...
- The Lead, Asset Management role is responsible for overseeing inventory management of Ubiquity assets and supplies by ensuring planned strategies in safekeeping, tracking, and quality control are observed and implemented. The role also manages the team of Asset Management...
- ...TRAINING AND QUALITY MANAGER The Training and Quality Manager is responsible for leading the development, implementation, and continuous improvement of training and quality assurance programs within a BPO environment. This role ensures that all customer-facing...
- ...and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment.... ...Department: President’s Choice Financial Responsibilities: • Manage inbound customer calls regarding standard credit card inquiries...
1200000 Php per year
...The Role: The Workforce & Quality Expert Manager will oversee the quality assurance and workforce management functions within the BPO environment. This role is crucial for ensuring operational excellence and delivering high-quality service to clients. Develop and...
