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- ...corrections if necessary Complies with the given turnaround time to accomplish the entry of information into the system Business Process Support Routes certain processes to other Business Process Associates if needed or as assigned Responds to any queries...
- ...Purpose Document, optimize, and translate customer journeys and internal workflows into AI-ready process formats to support automation, SmartAgent training, and operational transformation across clients. Additionally, proofread other process specialist guides to ensure...
- ...Job Description Responsible for ensuring proper processing of information from first line of process to identify and reconcile possible adjustments. Responsibilities Information Review Processes client information by adheres to the standard operating procedures...
- ...Determine work procedures and expedite workflow. Recommend new or modifications to existing procedures to ensure Continuous Process Improvement (CPI). Inform the Shift Manager when thes systems needed to handle calls are not working effectively. Recommends...
- ...pregnancy or maternity, marriage and civil partnership, or any other protected status. We strive to create an accessible recruitment process for all candidates and are happy to discuss reasonable accommodations to support your application. As a global company, we...
- ...exposure to scheduling and document control. ~ Digital Fluency: Fichtner is committed to automating engineering and administrative processes. You must be confident using the Microsoft ecosystem (Excel, SharePoint, Power BI, Power Automate) and be open to using and...
- ...exposure to scheduling and document control. -Digital Fluency: Fichtner is committed to automating engineering and administrative processes. You must be confident using the Microsoft ecosystem (Excel, SharePoint, Power BI, Power Automate) and be open to using and...
- ...wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer...
- ...Company Description PROSYNC (Process Synergy Inc.) is a subsidiary of SMITS Inc., the IT company of San Miguel Corporation, the largest publicly listed food, beverage, and packaging company in Southeast Asia. Headquartered in the Philippines, PROSYNC collaborates with...
- ...Job Description Responsible for reviewing all simple and complex processes for accuracy, and confers with management on process improvements and implements change. Responsibilities Quality Assurance, Quality Control and Continuous Improvement The Quality Specialist...
- ...decision-making. You will handle inbound and outbound calls , raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign-off tickets and insurance documentation. You will respond to email enquiries and ensure all jobs are...
- ...Leadership Role Company URL: Mandatory : Ideal candidature would be minimum 12+ years' experience in U.S Healthcare/ BPO Process Training WITH MIN 14 - 18+ years over all experience, with 7+ Years in Training Leadership roles. (Payer/ Provider any) Preferred...
- ...Manager Title As a Billing Representative at Fair Trade Outsourcing, you will be crucial in ensuring accurate and timely billing processes for our clients. Your primary objective is to maintain precise records and contribute to the overall efficiency of the billing...
- ...should understand the basis of forecasting and is responsible to deliver a capacity plan based on the forecast. • As a part of the process, he/she is responsible for forecasting processing time, shrinkage, attrition, and/or other required metrics and input for the...
- ...communication and storytelling skills, capable of engaging with key decision-makers and C-level executives. Technical background in B2B lead generation and sales processes is desirable. Prior sales or marketing experience in a client-facing role is an advantage....
- ...decision-making. You'll manage inbound and outbound calls, raise and track work orders, coordinate urgent tasks with contractors, process invoices, and handle sign-off tickets and insurance documentation. You'll also respond to email enquiries and ensure that all jobs...
- ...adapt to changing client expectations. Develops Training Program review and analysis for business reviews with HCPO. Business Process Support Assists in execution of administrative tasks deemed necessary or as required by immediate supervisor. Informs...
- ...Configure and deploy core admin workflows Handle technical setup and troubleshooting during onboarding Standardize implementation processes, templates, and documentation Ensure quality, security, and reliability before handoff Partner with Product, UX, QA, and GTM...
- ...OSH Standard as Safety Officer 3 • Facilitate Hazard Identification, Risk Assessment and Determining Controls on existing and new processes and equipment • Conduct investigation and root cause analysis of accidents, health related issues, and other safety related...
- ~ Responsible for managing the order process in an accurate and timely manner for customer contracts. This includes, but is not limited to, order functions including order review, order processing and account maintenance in accordance with established business rules and...
- ...administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off tickets and insurance documentation while responding to email queries and updates...
- ...account weekly quota; • Performs quality audits to meet the account weekly quota; • Attends calibration sessions; • Reads all new processes and procedures provided by the client and/or operations; • Receives refresher training as necessary; • Remains informed and current...
- ...administrative tasks, including handling inbound and outbound calls, raising work orders, coordinating with contractors for urgent tasks, and processing various invoices. You will also handle sign-off tickets and insurance documentation while responding to email queries and updates...
- ...Administrative & Medical Knowledge • Knowledgeable in medical terminology , surgical procedures, and hospital documentation processes. • Able to accurately manage patient and procedural data, ensuring compliance with OR and hospital protocols. Professionalism...
- ...talent acquisition strategies that support large-scale BPO operations. The role focuses on building efficient, data driven recruitment processes that improve speed, quality of hire, and workforce readiness across both Work-in-Office (WIO) and Work-At-Home (WAH) environments....
- ...new techniques. Impact own team and other teams whose work activities are closely related. Suggest improvements to existing processes and solutions to improve the efficiency of the team. What You'll Need: High School Diploma or GED with 3-4 years of job-related...
- ...Accountabilities First point of contact for consumers via telephone and email and other Consumer Advocacy processes Provide authentication during all consumer contacts to uphold security and privacy of PII and SPII. Provide disclosures to consumers. Assist...
- ...5 years experience to handle calls and email requests, raise and track work orders, coordinate urgent tasks with contractors, and process invoices and job tickets. This role supports the timely follow-through of jobs and ensures tasks are completed and closed in line...
- ...documentation, safeguarding, and maintenance of financial records and data Collaborates with various departments to align financial processes and address reporting requirements Qualifications A graduate of Bachelor of Science in Accountancy Certified Public...
- ...information Ensures all customers' claims and queries are satisfactorily investigated and resolved Initiates the escalation process for unresolved customer problems Communicates any sales lead or sales issues identified through day-to-day contact with customers...