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- ...driving business growth. Day-to-day tasks include managing budgets, building and maintaining relationships with key stakeholders, and leading a team of professionals to achieve company goals. Qualifications Preferably have knowledge in import-export Commodities...
- ...everyday heroes in the public, educational and commercial sectors to make safer , smarter , and better decisions. Our Customer Care Team Lead is a concentrated focus on providing outstanding customer care in response to all incoming support inquiries in a fast-...
- ...About the Company One of SM's Retail Affiliate companies is looking for an experienced and customer-centric Customer Service Lead to oversee and elevate our end to end customer service operations across store level and online channels. This role is critical in shaping...
- ...stakeholders. # Provide feedback to the process specialist with new process updates; # Share and deploy updates regarding the Customer Service in the best viable way; # Assess the internal knowledge and collect results for future developments; # Collect and answer...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven digital... ...technology and hands-on experience building South Africa's leading digital bank, TymeBank, one of the fastest-growing digital...
- ...2. Training and Development: Conduct sessions and coaching to improve team members' skills, ensuring they can effectively handle customer inquiries. 3. Daily operation and arrangement: Organize daily tasks, assign them, and prioritize to efficiently resolve customer...
- ...that meet the evolving demands of the fintech industry in a competitive global market. About the Opportunity The Customer Service Assistant Shift Lead supports the Team Lead /Sr. Customer Service Officer and/or CS Head in managing the daily activities of the...
- The Contact Center Lead plays a pivotal role in Manulife's Unassigned Customer Management (UCM) program by leading and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role ensures operational excellence...
- ...The CSR Team Lead is responsible for: Managing their team in the day-to-day engagement with customers to provide solutions that fit individualized situations. Prioritising the customers' needs at each step of the process. Key Skills, Qualifications & Experience...
- ...and recruitment agency in the Philippines, is proud to partner with a Global In-house Center in their search for a PHRN Customer Service Team Lead based in Taguig City. Salary Range : Open to discussion Work Setup : Onsite Shift Schedule : Night Shift...
- ...Customer Support Team Lead Location: Remote Employment Type: Full time Freelance About the Role We are seeking a results-driven Customer Support Team Lead who can turn support interactions into revenue opportunities. This role blends customer service leadership...
- ...Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service? Do you take ownership, embrace challenges, and love problem-solving? Karooooo is one of the largest vehicle telematics companies globally with...
- ...passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations... ..., and internal systems with ease. ~3+ years of experience in customer support or other customer-facing roles such as Client...
- ...everyone. Sound like you Then read on. About the Role The Unassigned Conservation and Lead Conversion Specialist focuses on retaining existing customers who are no longer assigned to a Life Planner as well as driving new sales through effective...
- ...excellence, operational discipline, and empathetic communication across all support channels. Role Overview The Customer Support Operations Team Lead is responsible for leading and scaling a distributed customer support team supporting US-based healthcare operations...Remote job
- ...join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Quality Analyst key focus is to evaluate...
- ...strategic mindset, able to manage a diverse team and passionate about customer service? Do you take ownership, embrace challenges, and love... ...’s degree is a must. Must have a minimum of 3 years of Team Lead experience in managing a Customer Service team. Experience in...
- ...The Customer Success Team Lead’s primary duty is to ensure the needs of the client are understood and satisfied by working closely with the Executive Assistant. The Customer Success Team Lead is responsible for maintaining work quality, initiating continuous improvements...
480000 Php per year
...Responsibilities Serve as the first point of contact for all customer inquiries across email, chat, and other channels Resolve issues... ...improvements to products and processes Recruit, onboard, and lead a growing support team as the function scales Ideal Profile:...- ...into a pivotal supply chain leadership role where you'll drive customer experience, operational excellence, and end‑to‑end service delivery... ...preferred supplier of choice. In this role, you will: Lead key customer engagement forums, business planning conversations,...
- ...Job Title: Customer Service Team Lead Location: Remote Reports To: TBD Work Shift : Flexible with partial overlap to U.S. business hours preferred Working Hours: 40 hours per week / Full-time Job Description: Were looking for a proactive and highly...
- ...Responsibilities: A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE... ...Level 1 analysis for assigned teams (Top Contact Driver Defects Lead/Lag) i. Complete the required follow-up observations for...
- ...JOB DESCRIPTION: The Customer Service Team Lead acts as a member of the leadership team within the Customer Service Department and effectively supports the Customer Service Manager through coaching problem solving and process improvement. The Team Lead works...
- ...% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies... ...dedicated teams, and flexible setups. Position Summary The Lead Customer Support Agent role (LCSA) is responsible for the...
- Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile... ...business needs. Summary: As a Software Development Lead, you will oversee the development and configuration of software...
- ...Position: Marketing Lead Location: Remote (Philippines) Job Type: Full time Work Schedule: 9:00 am- 5:00 pm (Pacific Standard... ...Develop and execute marketing strategies that drive customer acquisition and sales growth. Identify, test, and scale effective...
- ...Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some... ...most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million...
- ...enforce standards for performance, reliability, and security. Lead ADO→GitHub migration and CI/CD hardening; implement pipeline... ...technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly...
- ...Sustainability that means business We are looking for a Technical Team Lead to oversee an agile team of software developers and quality... ...sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance...
- ...wider market. JOB OVERVIEW Singlife Philippines is looking for an experienced Design Lead for driving design outcomes that directly support business objectives, customer value proposition, and long-term product strategy. The role sits at the intersection of...
