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- ...performance metrics Providing individual feedback and coaching to agents to enhance their effectiveness and motivation Inspiring and... ...team members to reach and exceed performance goals Collecting, analyzing, and presenting key performance data to internal stakeholders...
Concentrix Philippines
Iloilo1 day ago - ...The Medical City Iloilo is seeking a qualified Credit & Collection Assistant who will play a pivotal role in supporting efficient credit and collection operations. This position is designed to ensure accurate monitoring of receivables, timely collections, and proper...
The Medical City
Iloilo1 day ago - Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct ...
Concentrix
Iloilo1 day ago - ...boldly, and are laying the groundwork to become a leading force in our industry. What You'll Do As a Customer Support Agent, you will serve as a primary support contact for customers and clients requiring assistance. You will respond to inquiries,...
- ** Experience in handling a Collections account is required ** The Supv Training and Quality assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is...
Concentrix
Iloilo4 days ago - **Experience in handling a Collections Account is required!** Job Title: Team Leader, Operations Job Description: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance...
Concentrix
Iloilo1 day ago - Sr. Quality Evaluator Job Profile Summary The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established...
Concentrix
Iloilo1 day ago - ...handling end-to-end recruitment processing of candidates for our agent roles. We’re made of something different. Duties and... ...reports on hiring needs • Conduct job offer, contract signing and collection of requirements for qualified candidates • Provide proper...
- ...week to discuss issues and share best practices Responsivble in cascading policy/procedure updates and/or training flashes to the agents/CSRs. Communicate resignations from the team and other agent concerns to HR. Update employee attendance record in Employee...
- ...of our business, contributing to identifying the best talents in the industry. Your role will involve proactive candidate sourcing, agent hiring operations, administrative support, while ensuring Ubiquity’s core values are demonstrated. What You'll do: Executes planned...
- ...marketplaces is a plus. By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice: Unfortunately, we are only able to contact...
- ...Responsibilities: Experience working in a contact center and has an understanding of common contact center metrics (WFM, queue level, and agent level metrics) High comfort level working in MS Excel and spreadsheets, with experience building pivot tables, and writing...
- ...prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries through comprehensive research and clear communication. Execute computer...
- ...and processed promptly. Privacy Statement RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process,...
- ...area. You will establish and maintain good relations with the clients. Bachelor's degree graduate Experience in loans and collection is an advantage Driving skills is a must (motorcycle), with driver's license. Excellent marketing and interpersonal skills...
- ...things done, takes ownership and committed to make things happen Team player – Think and act for the greater good and accept collective responsibility Courageous – Does the right thing, in the right way for the right reasons Customer-centric – Understands the...
26900 - 36200 Php
...Promoter Score (NPS). Act as One Team: Work cross-functionally amongst colleagues and clients, sharing knowledge and supporting collective success. Embrace Divine Discontent: Lean into the challenges a dynamic work environment presents with a 'can-do' spirit, even...- ...properly documented and approved Ensures that reports are accurate and an approval is sought for the reporting of Abstracts of Collections (including BIR and Phil health), with required supporting documents for sending to appropriate unit within the cut off period....
- ...Effects, Premier Pro,etc) By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice: Unfortunately, we are only able to contact...
- ...data by regulatory, to Finance for the preparation and issuance of billings. Directly participates in the monthly and annual collection of water samples for testing; monitors results and prepares and submits the necessary reports. Provides data/information to be...
- ...Responsibilities Training and Development Designs training materials and courseware for programs needed. Conducts research and collects reference materials for training. Provides classroom training and follow-up support to various non-technical team members....
- Concentrix Iloilo is Hiring! NON-VOICE Accounts + Voice Accounts SHS Grad / HS Grad (Old Curriculum) | No Experience Required Looking for a job in Iloilo but prefer Chat / Back Office instead of pure calls? Concentrix Iloilo is now hiring for Non-Voice accounts...
JobsAvenuePH
Iloilo22 days ago - ...(Excel or Google Sheets) to track overdue invoices and follow-up activity. ● Assist with preparing debtor ageing and basic cash collection reports. ● Learn to use digital tools and workflows to improve visibility and follow-up consistency. What we're looking for...
- ...readiness. Ensure timely and accurate delivery of daily, weekly, and monthly MIS reports, including: Daily operational synopsis Agent productivity reports Client and SLA performance reports Agent and Team Leader scorecards Location-wise attendance and...
IGT Solutions
Iloilo2 days ago - Join Concentrix Iloilo - Build Your Career in the City of Love! We accept Fresh Grads, No BPO Experience & Career Shifters (Mcdo, Jollibee, Barista, SM Sales, Puregold, Hotel, IT - ANY Industry!) Ready to start or grow your career with a global leader in the BPO industry...
Concentrix Philippines
Iloiloa month ago - ...client. HC Forecasting and Right-sizing - Works with Operations and Workforce in determining FTE forecasts and maintains support-to-agent ratios based on set agreements or SOW. Handles headcount requisition and ensure promotions and movements are completed. Team...
Confidential Company
Iloilo3 days ago - ...activities Adheres to vital business tasks: account billings processing and payment, returns processing, CRAF endorsement, customer AR collection, etc Ensures expenditures (TP, CP and rebates) are within budget across all customers Liaises between accounts and internal...
- .... Duties and Responsibilities: Prepare monthly financial statements, reports and supporting work papers and schedules by collecting, analyzing, recording and summarizing transactions and accounts Responsible for maintaining an up to date general ledger....
- ...and people skills Computer literate Willing to work in Mary Mart Center Job Descriptions Perform basic math functions to collect payments and make change. Operate registers, scanners, scales and credit card/debit card terminals. Balancing the cash...
- ...accurate financial statements for assigned properties. Monitor and record all property income and expenses. Handle billing, collections, and accounts payable related to property operations. Reconcile bank accounts and general ledger accounts. Prepare monthly,...
Asia Affinity Property Management, Inc.
Iloilo2 days ago
