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- ...Accountabilities Supports the customer facing organization (Business Development (BD)/Business Customer (BC)/ Operations/ CS/OCS Teams) by Preparing quotations and bids Coordinating and negotiating with ACC/OCC on Product rates and VAS on service tariffs Providing...
- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Agent, Points Choice Support - Contractual The Points Choice Project Support (PCPS) team is responsible for supporting our loyalty program by providing timely, accurate, and professional administrative assistance. This position is temporary for a period of 6 months,...
- ...Job Purpose The Supervisor for Digital Tools Training & Application Support plays a critical role in strengthening system adoption, digital readiness, and operational excellence within the country. The role ensures that frontline teams are equipped to use DHL’s core...
- ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...Job Title: Specialist – Business Support (RFQ) Job Location: Manila In this role, you will support the RFQ process by managing data, updating systems, and providing accurate reports to business partners. It requires attention to detail, strong data handling skills...
- ...promptly, escalate risks and minimize client impact. Identify and suggest improvements to processes, workflows, and tooling. Support the identification, management, and resolution of service-affecting incidents. Collaborate with other internal teams, including...
- ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
- DUTIES and RESPONSIBILITIES: • Delight customers by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and respond to inquiries with speed and precision • Use written and verbal communication...
ACCPRO INTERNATIONAL
Pasay25 days ago - We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can operate smoothly even when technical problems happen. Problem solving: The ability to analyze issues and find solutions is critical...
MEAPECA ENTERPRISE INC.
Pasay22 days ago - ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
Bellsoft Hive
Pasay26 days ago - ...service standards and develop and follow up on potential business opportunities. Liaise with service providers to source rates in support of quotes requested. Maintain a register of service providers and provide notification when rates expire. Follow up on all...
Compliant Business Processing Philippines Inc.
Pasay18 days ago 30000 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...Bellsoft
Pasaya month ago- Requirements: E-mail and Voice (minimal calls) contact with customers and responsible to provide Before and After Sales Support BACK OFFICE for sales and pricing quotations. Much of a DATA ENTRY using various work tools, with good computer typing skills and getting up...
Dempsey Inc.
Pasaymore than 2 months ago - We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Oversee and track accounts to ensure logistics operations align with customer needs and...
PH Telesys Solutions BPO
Pasaymore than 2 months ago - ...The Finance Systems & FP&A Support Analyst reports directly to the FP&A and Executive Projects Manager. This role provides critical support... .... The analyst assists with finance system administration, helpdesk support, financial modeling, and reporting activities. Key...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...This is a remote position. SUMMARY We are seeking a highly skilled, client-focused Tier III Support Technician (Escalations Engineer) to join our Managed Services team. This role is responsible for resolving complex technical issues escalated from Tier I, supporting...
- ...Join our team today and experience firsthand our dedication to supporting People First. IT Help Desk What can you expect in an IT... ...because it's time to imagine what it's like being an IT Helpdesk. Imagine yourself going to work with one thing on your mind...
- HelpDesk Analyst Position Description Job Responsibilities Your main responsibilities as Consultant – Helpdesk Analyst are, but... ...guidance, or escalating more complex problems to higher-level support teams or technical specialists. . Ticket Management: Create,...
- ...This is a remote position. SUMMARY We are seeking a reliable Level 2 Helpdesk Technician to provide support during the late afternoon, evening, and weekend hours (EST). You will be the primary point of contact during these times, handling support tickets...
- HelpDesk Operations Lead Position Description Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise, coach, and support helpdesk staff to maintain service quality Monitor ticket queues, SLAs, and performance metrics Act as...
- Sales Tool Helpdesk Analyst Position Description The main responsibility of the Sales Tool Helpdesk Analyst is to provide support to sellers and Sales team and to correctly submit B2B contracts in their CRM system. Assist sellers with compiling a product portfolio...
- ...Support Services Group is seeking a talented and dedicated Helpdesk Associate to join our International Gaming Account. What You Will Do: ~ Be the first point of contact for our valued customers, addressing their queries and concerns with a focus on prompt and effective...
- Team Leader for Helpdesk (Ortigas) Position Description The Team Leader for Helpdesk is responsible for managing the overall performance... ...• Enforce quality standards to ensure consistent, high-quality support delivery. • Provide coaching and feedback to strengthen...
- ...Join Our Global IT Support Team! Are you an IT professional who loves helping end users and is passionate about all things technology... ...meaningfully to shared goals. General Functions: Helpdesk Support: Respond to, troubleshoot, and resolve hardware and software...
- ...We are seeking an IT Support Technician to join our Managed Services team. The ideal candidate will deliver exceptional helpdesk and technical support to clients across diverse industries, including Healthcare, Government Contracting, and Construction , ensuring compliance...
- ...Octal Philippines Inc. is seeking a dedicated Business Analyst - Support to join our team. In this role, you will be responsible for... ...issues and concerns raised by client Knowledge on any service or helpdesk management system is a plus Should be able to conduct...
