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- ...Job Title: Expert – Business Development Support Job Location: Manila The Expert – Business Development Support, OMS provides centralized, high-quality support for non-strategic and non-customer-facing activities within the Business Development process for Ocean...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- ...Position Summary: The Tier 2 Agent, Crew Support is a fast paced and diverse role, which requires an analytical forward thinking individual. Position requires a high level of multitasking and the ability to change direction instantly. Individual must possess a “can...
- ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or SaaS support preferred). At least 2 years of experience in...
- ...Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk,...
- ...Qualifications: Experience At least 2 years of professional experience in backend product support, ad tech engineering support, technical integrations, or a related technical operations role. Experience in SaaS, especially with API-first platforms, multi-tenant...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...may substitute for a portion of the experience requirement. Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in a technical setting. Strong preference for SaaS experience, with...
- ...be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or online...
- ...Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering support, or...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...GBS) in Manila, Philippines, our teams play a critical role in supporting the organization’s worldwide operations. For more than a... ...exploring new roles. Job Description Grace is seeking an HR Helpdesk Specialist to join our HR Operations team! This role reports to...
- ...Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and...
- ...ability to thrive in an expanding team environment. Provides support to end users for computer, application, system, device, access,... ...Supervisor or Manager. JOB REQUIREMENTS ~3+ years of helpdesk/field-onsite technical support experience providing a complete...
- Helpdesk Analyst (Personal Banking) Position Description Position Description: Delivers exceptional service to customers by understanding... ...and solutions that are in their best interest. This role supports clients through multiple channels and collaborates with...
- ...WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for proactive IT Helpdesk Technician to deliver exceptional first-line technical support to our internal...
- Service Delivery Manager (Helpdesk-Financial Services) Position Description As a Service Delivery Manager (SDM), you will have access... ...of the customer. Follow agreed escalation procedures. Support requirements assigned by the Director or above Advise people manager...
- Team Leader for Helpdesk (Ortigas) Position Description The Team Leader for Helpdesk is responsible for managing the overall performance... ...• Enforce quality standards to ensure consistent, high-quality support delivery. • Provide coaching and feedback to strengthen...
- Sales Tool Helpdesk Analyst Position Description The main responsibility of the Sales Tool Helpdesk Analyst is to provide support to sellers and Sales team and to correctly submit B2B contracts in their CRM system. Assist sellers with compiling a product portfolio...
- ...Job Summary: The IT Support Specialist provides technical support to end-users, resolving hardware, software, and network issues in... ...or related field (or equivalent experience). ~1-2 years of IT helpdesk or technical support experience. ~ Proficiency in Windows OS,...
- ...us in shaping the next chapter. We’re looking for an IT Support Engineer who will be the first line of support for our employees... .... Requirements ~3-6 years of experience in internal IT, helpdesk, or technical support roles. ~ Technical Support & Troubleshooting...
- ...Support Services Group is seeking a talented and dedicated Helpdesk Associate to join our International Gaming Account. What You Will Do: ~ Be the first point of contact for our valued customers, addressing their queries and concerns with a focus on prompt and effective...
- ...We are seeking an IT Support Technician to join our Managed Services team. The ideal candidate will deliver exceptional helpdesk and technical support to clients across diverse industries, including Healthcare, Government Contracting, and Construction , ensuring compliance...
6 $ per hour
...HEROIC Cybersecurity ( HEROIC.com ) is seeking a Tier 2 Technical Support Specialist to deliver expert, customer-focused technical... ...Requirements Previous experience in a technical support or helpdesk role, with a proven track record of resolving customer issues effectively...70000 - 90000 Php
...360+ staff across Australia, New Zealand, and the Philippines, we support some genuinely great clients and we do it well. You can read... ...hours Requirements What You'll Bring ~2+ years of MSP or helpdesk experience because you've handled enough incidents to know what...- ...people. Job Description XP Power is seeking an SAP Support Analyst with strong experience in SAP Finance, ideally complemented... ...Previous experience of working in a support environment in a helpdesk role Experience using a ticket system for managing incoming...
- ...and operational stability About the team ~ Part of Client Support Operations team supporting banking and financial services... ...tools/experience Banking or financial services technical or helpdesk experience Strong case/ticket handling discipline Experience...