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- ...workplace for all. Key Responsibilities: 1. Deliver exceptional customer experiences by providing timely, accurate, and expert support. 2. Serve as the first point of contact for customer inquiries, issues, and standard technical tasks. 3. Triage, prioritize...
- ...Job Title: Expert – Business Development Support Job Location: Manila The Expert – Business Development Support, OMS provides centralized, high-quality support for non-strategic and non-customer-facing activities within the Business Development process for Ocean...
- Implementation and Application Support • Implement software packages at customer sites • Respond to and troubleshoot all customer software issues for G+D SWS products. • Ensure that all issues are resolved to the customer satisfaction within the contracted SLA times....
- ...Role Overview A technology-enabled services organization is seeking a Technical Support Agent to deliver high-quality technical assistance to customers using enterprise software platforms. This role serves as the first point of contact for technical inquiries, helping...
- ...Role Overview A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for enterprise software applications and user workflows. This senior-level support role focuses on diagnosing and resolving complex...Remote job
- ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
- Company Profile: An international European contact center specializing in IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and driving transformation initiatives that sustain industry growth....
J-K Network Services
Pasay18 days ago - ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary...Remote job
- ...Increases • Paid Training and Paid Time Off • Fun Company Events and Team Celebrations What You'll Be Doing: • Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account • Maintain accurate and updated records in our...
Grand Bellsoft
Pasay10 days ago - DUTIES and RESPONSIBILITIES: • Delight customers by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and respond to inquiries with speed and precision • Use written and verbal communication...
ACCPRO INTERNATIONAL
Pasaya month ago - We are looking for someone who can support our restaurant branches with POS and network issues. Your job is to make sure every store can operate smoothly even when technical problems happen. Problem solving: The ability to analyze issues and find solutions is critical...
MEAPECA ENTERPRISE INC.
Pasaya month ago - ...Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily...
Telesys Prime Services
Pasay17 days ago 30000 Php
What's in it for you? • Competitive Salary packages • HMO on the first day • performance-based incentives • Allowance • Bonuses Job Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift...Bellsoft
Pasaya month ago- We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Oversee and track accounts to ensure logistics operations align with customer needs and...
PH Telesys Solutions BPO
Pasaymore than 2 months ago - ...The Finance Systems & FP&A Support Analyst reports directly to the FP&A and Executive Projects Manager. This role provides critical support... .... The analyst assists with finance system administration, helpdesk support, financial modeling, and reporting activities. Key...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...This is a remote position. SUMMARY We are seeking a highly skilled, client-focused Tier III Support Technician (Escalations Engineer) to join our Managed Services team. This role is responsible for resolving complex technical issues escalated from Tier I, supporting...
- HelpDesk Analyst Position Description Job Responsibilities Your main responsibilities as Consultant – Helpdesk Analyst are, but... ...guidance, or escalating more complex problems to higher-level support teams or technical specialists. . Ticket Management: Create,...
- ...Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients. Job Description: Role: L1 Service Desk Support Candidates should be in...
- HelpDesk Operations Lead Position Description Lead and oversee daily helpdesk operations to ensure timely issue resolution Supervise, coach, and support helpdesk staff to maintain service quality Monitor ticket queues, SLAs, and performance metrics Act as...
- Sales Tool Helpdesk Analyst Position Description The main responsibility of the Sales Tool Helpdesk Analyst is to provide support to sellers and Sales team and to correctly submit B2B contracts in their CRM system. Assist sellers with compiling a product portfolio...
- ...of 1,300 brokers, 230 retail stores, a team of experienced buyer’s agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group’s loan...
- ...Support Services Group is seeking a talented and dedicated Helpdesk Associate to join our International Gaming Account. What You Will Do: ~ Be the first point of contact for our valued customers, addressing their queries and concerns with a focus on prompt and effective...
- Team Leader for Helpdesk (Ortigas) Position Description The Team Leader for Helpdesk is responsible for managing the overall performance... ...• Enforce quality standards to ensure consistent, high-quality support delivery. • Provide coaching and feedback to strengthen...
- ...by accessing the talent they need worldwide. Our mission is to support individuals in achieving success in their careers while fostering... ...a minimum of 1 year of experience of global service desk, helpdesk, or technical support role. Experience supporting Australian clients...Remote job
- ...Key Responsibilities: Responsible for end user support of the Genesys Cloud environment. Deliver excellent customer service to... ...Cloud platform. Document user support request in our ServiceNow helpdesk software. Ability to implement moves, adds, and changes...
- ...Join Our Global IT Support Team! Are you an IT professional who loves helping end users and is passionate about all things technology... ...meaningfully to shared goals. General Functions: Helpdesk Support: Respond to, troubleshoot, and resolve hardware and software...
- ...and operational stability About the team ~ Part of Client Support Operations team supporting banking and financial services... ...tools/experience Banking or financial services technical or helpdesk experience Strong case/ticket handling discipline Experience...
1 $ per day
...AND IMMUNITY, STARTING DAY ONE! Grow your career while being supported with comprehensive HMO as early as your Day 1 with us!... ...within ticketing systems ~ Work closely with Engineering and Helpdesk teams on escalations ~ Understand basic networking (IP, DNS,...
