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- ...Business Hours: Monday to Sunday 24 hours x 7 days a week Work Hours: 5 scheduled days which may include weekends holiday and on-call All About You We seek individuals who share our passion and determination. Our commitment to customer success drives us to go...
- CONCENTRIX - the #1 BPO in the industry - where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization...
#1BPO
Cebua month ago 28000 Php
...Retail Account Location: • Makati City • Mandaluyong • Muntinlupa Alabang • Metro Manila • Ortigas • Taguig • Quezon City • Pasig Ortigas • Tarlac City • Baguio City Ready to love your job? Send your resume today and get ready for a quick phone call!Orbit Teleservice NCR
Cebua month ago- Qualifications Good communication and listening skills (English proficiency preferred). Education: At least High School or Senior High School Graduate. Basic computer literacy Why Join Us Paid Training Competitive Salary + Bonuses HMO and Other Benefits Career...
BPO Hiring
Cebua month ago 16000 - 25000 Php
...from Alorica! This is the only job post that goes above and beyond to ensure your success. Here’s what makes us stand out: Mock Call Scripts: Tailored specifically for Alorica accounts to help you practice and excel in call simulations. Interview Questions & Answers...Alorica Philippines
Cebumore than 2 months ago- As a call center agent you will: Handle customer inquiries via phone, Provide effective solutions to customer concerns and Maintain a polite and professional approach to ensure high-quality service. Requirements. High School or Senior High School graduate Confident...
BPO Hiring
Cebumore than 2 months ago 22000 - 27000 Php
...Responsibilities: • Gathers prospective clients' contact details through research and keep record of them in the sales CRM • Makes cold calls, follow-ups with health-care clinics, doctors, owners, and office managers • Answers incoming calls and gives proper...- ...information. Meet performance metrics including quality, productivity, and customer satisfaction targets. Provide first-call resolution whenever possible. Educate customers on available services, processes, and self-service options. Qualifications...
- ...Training the new and old team members on SOPs Collaborating with teams for creating and designing new training content Monitor calls on Soft Skills Process & Compliance Parameters Qualifications: ~ College Graduate or atleast 2 years completed in...
16000 - 20000 Php
...email. Handle assigned support emails and respond to inquiries in a timely and professional manner. Receive, manage, and resolve calls, transferring cases to the appropriate department when required. Perform remote troubleshooting using diagnostic tools,...- ...government compliance requirements. Work Environment Adaptability : Comfortable working in both corporate and virtual setups. English Proficiency : Fluent in English with the ability to communicate effectively during client calls with U.S.-based small business owners....
- ...about their outcomes, not just our internal process. Step into the arena: We value people who take ownership, show agency, make calls with imperfect information, and are willing to be accountable. Curious to learn more? Here's a few words from our CEO, Thomas Paule...
- ..., tracking loads, resolving transit issues, and optimizing routes to maximize efficiency. Responsibilities ~ Answer incoming calls as they arrive on the Night Dispatch queue ~ Perform check calls as by the client's Account Executives ~ Provide timely and...
- ...each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: Claims Administration Communication Critical Thinking Customer Service Data Entry Detail-Oriented Document Management...
- ...software (Softtech or Logikal). Maintain a register of quotations and their current status. Answering and transferring incoming calls and taking messages as required. Greeting clients and assisting with customer enquiries as required. Undertake other related...
- ...business administration, hospitality, or a related field. At least 3 years of experience in reservations, customer service, or a call center environment. At least 2 years in a supervisory role. GDS experience Sales experience Industry former employers were...
- ...customer experience. Performance Management: Track and report on team performance including KPIs such as customer satisfaction call resolution times and service levels. Conduct regular performance reviews and provide constructive feedback. Develop action...
- ...Training the new and old team members on SOPs Collaborating with teams for creating and designing of new training content Monitor calls on Soft Skills Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data...
- ...detail-oriented professional with a strong background in the BPO industry. Key Responsibilities Interaction Monitoring: Evaluate calls emails and chats to ensure strict compliance with company standards and client policies. Performance Coaching: Provide detailed...
- ...each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this job the individual must be able to perform each essential job responsibility...
- ...communications, and contacting referring physician offices as needed ~ Coordinate VIP appointments and assist with overflow scheduling calls ~ Perform other job-related duties as necessary for the efficient operation Requirements ~ Previous experience as at...
- ...each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this job the individual must be able to perform each essential job responsibility...
- ...-paced environment with shifting priorities and deadlines Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients this is directly linked to our goal of...
- ...each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: Administrative Support Analytical Thinking Critical Thinking Customer Service Insurance Underwriting Intentional collaboration...
- ...Technical Delivery & Collaboration Participate in Agile/Scrum delivery and collaborate with PMs and technical leads. Join customer calls when needed and contribute to technical leadership within project teams. Work with distributed teams (onshore/offshore) in a...
1500 - 2500 $
...willbe responsible foradministrating the Five9 dialing platform creating new inbound/outbound campaigns reporting on the campaign and Call Center performance managing IVRs andassistingwith support of our Five9 integration with other technology. Additionally the ideal...- ...each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: Analytical Thinking Claims Administration Claims Resolution Collaboration Tools Communication Critical Thinking Customer...
- ...stakeholders. Maintain product system and process knowledge. Work Experience: Preferred Work Experience includes: Some call centre experience in service industry preferably with insurance financial or retail industry. Experience in customer service preferably...
- ...each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls. US Only Disclaimer: To successfully perform this job the individual must be able to perform each essential job responsibility...
- ...including accurate data entry and document organization. Providing general administrative support, including answering incoming calls and assisting with client enquiries. Requirements What You Bring We’re looking for someone who: Education: Bachelor’s degree...
