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- ...WE ARE HIRING A CALL CENTRE MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign...
- ...efficiency ~ Deliver and facilitate world class training to all of the Consumer Finance team with... ...and respecting your peers and managers. Support others within the team and... ...miscellaneous Access databases Manage inbound calls and team priorities to meet service level...
- ...companies in the USA, with a strong call center footprint and... ...support within a fast-paced call centre/BPO environment. This role is... ...platforms, and productivity tools. Manage user accounts and access via... ...across departments. Paid Training: Gain valuable skills and...
- singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match with this... ...company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health...
- ...SUMMARY We are seeking an experienced, results-driven Call Centre Manager to lead and develop our multi-channel contact centre operations... ...teams through: Creating and implementing comprehensive training programs for new hires and existing staff to ensure...
- ...The Training Manager is responsible for designing, implementing, and continuously improving training programs for Medical Representatives to... ...knowledge, Disease and therapeutic area knowledge, Sales skills and call execution, Ethical promotion and compliance Develop...
- ...experienced Operations, Depot or Branch Manager ready for your next career move to a Company... ...and can offer you award-winning training opportunities People truly are at the heart... ...take on new responsibilities. As Service Centre Manager you will have operational responsibility...
- ...a key leadership role during a large program launch and then manage a training department in support of a large US-based wireless customer.... ...graduation rates during classroom training and early production call handling/nesting. Completes formal classroom observation...
- ...Candidate Profile: With at least 1-3 years of experience as a Manager 1, Training. Amenable to work onsite in Glorieta 5, Makati City,... ...Experience) preferred Prior experience in customer service or call center environment preferred Excellent communication...
- ...based) Reports To: Head of Operations About Us We are a Managed Service Provider (MSP) delivering technical IT services and... ...excellence, but consistently high-quality customer experience. Training, behavior, and communication are critical to how our clients experience...
- ...Job Description We are seeking an enthusiastic and experienced Training Manager to join our restaurant team. As the Training Lead, you will play a crucial role in ensuring that our staff members are well-equipped with the skills and knowledge necessary to provide exceptional...
- ...Job Summary The Training Manager is responsiblefor managing the operationalactivities of the Learning and Development (L&D) department supporting Operations.. This roleleads thetraining team, overseesend-to-end training delivery,and drives continuous improvement...
- ...Main Purpose of Role Lead the Global Technical Coordination Centre (as the strategic backbone for global inspection & expediting contracts... ...processes across affiliates, and delivering centralised KPI management, uniform execution, and client experience at scale. Serves...
- ...The Learning Services Manager is responsible for the design, development, and delivery of strategic and tactical leadership, management and professional development training programs for CSR. The Training Manager is in charge of administrating the training programs within...
- ...supports. Responsible for the design, development, and delivery of training and quality programs for customer service representatives, to... ...and Development - Conducts interviews with applicants in manager positions. Assesses applicants based on skills, work attitudes,...
- ...the future of auto retail with AI, Data, and Automation, driven by intelligence at every turn. Position Summary: The Training Manager at Pinnacle Intelligence is responsible for designing, implementing, and managing training programs that empower employees to...
- ...Description The Training Manager is responsible for designing, delivering, and optimizing training programs that drive workforce capability, employee engagement, and measurable business outcomes. This role requires balancing instructional excellence with data...
- ...Preferably with Retention & Sales experience Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics Highly motivated... ...Essential Functions/Core Responsibilities • Manage the training team on issues and assignments, listen to needs and concerns of...
- ...Key Responsibilities Develop and execute the overall training strategy for new hires, upskilling, cross-training, and leadership development Lead, mentor, and manage Training Managers, Trainers, and Instructional Designers Design and continuously improve training...
- ...Manager, Quality Work Arrangement: Onsite Work Location: Dumaguete City, Negros Oriental... ...deep dive analysis on client touch base calls, business reviews and calibration calls... ...levels. Collaborates with operations, training, and leadership teams to develop targeted...
- ...JOB OVERVIEW The Kitchen Training Manager is responsible for developing and delivering kitchen training programs that ensure consistent food quality, kitchen standards, and operational excellence across all stores. This role focuses on Japanese cuisine, particularly...
- ...Job Summary The Senior Training Manager is a strategic and operational leader responsible for overseeing the end-to-end training function across one or multiple programs, sites, or clients. This role manages the operational and fiscal performance of the training organization...
- ...Philippines Contact Center Support Team (PCST) manages the service quality of two outsourcing partners in the Philippines that handle calls for LG Electronics. The partners,... ...and the United Kingdom. To address gaps in training, management, operations, and monitoring caused...
- ...Opportunity: Receives medium complexity inbound customer calls in a Contact Centre environment typically on multiple products and or... ...complexity inbound customer calls by keeping up to date on training and internal communications Certified to handle multiple...
- ...accuracy and compliance. ~ Scorecard Management: Use and maintain QA scorecards and evaluation... ...to scripts, knowledge base, training or workflows. ~ Calibration: Adhere to... ...management, training, coaching or contact centre operations are an advantage. ~ Experience...
- Position: Training Manager (Service Desk) Location: Eastwood, Quezon City Salary: 88K-98K package (80K-90K base) Work set up: On-site... ...(SD) accounts – required. •Experience in attending client calls on SD transitions and other accounts to present training initiatives...
- ...Job Description • Assisting the manager in organizing, planning and implementing strategy • Meeting with the sales force to determine... ...deals • Managing the day-to-day operations of a sales training team, including hiring, training, motivating, and disciplining...
- ...anything does go wrong. What you will be doing: The Senior Manager, Call Center Operations will lead a team of Managers by providing... ...with other functional areas including Human Resources, Training, Workforce, Communications, Customer and Employee Experience,...
- .... With a rental fleet of around 1,000 machines, advanced asset management technology, and nationwide maintenance support, we help miners... ...every operation. About the role: The Distribution Centre Admin supports logistics operations by managing invoices,...
- ...We're Hiring: Training Specialist! Looking for a role that fosters collaboration, creativity... .... Demonstrated experience within a call centre environment and/or travel industry sales... .... Experience in implementing and managing quality assurance frameworks and processes...